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"Laundry facilities were good. Kitchen utensils, pots, plates, etc. were a nice touch. All good. " More

By a verified traveler on Wed 03 Jun 2020

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Hotel Description

Hotel near Space Center Houston in Houston

Nassau Bay stay

With a stay at this Nassau Bay hotel, you'll be within half a mile (1 km) of Space Center Houston and 3 miles (5 km) of NASA Johnson Space Center. Howard L. Ward Park and Houston Methodist St. John Hospital are also within 2 miles (3 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Luggage storage and a safe deposit box are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$74* Per night/room Mar 31 - Apr 1

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Houston NASA Johnson Space Ctr ratings based on 15 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Houston NASA Johnson Space Ctr

Everyone (10) Couples (1) Family (2)
5 out of 5

Posted by on Sep 5, 2020

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Comment from Hotel Management

Sep 6, 2020 by Hotel Management

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management

1 out of 5

Posted by on Jun 12, 2020

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Comment from Hotel Management

Jun 27, 2020 by Hotel Management

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

5 out of 5
Laundry facilities were good. Kitchen utensils, pots, plates, etc. were a nice touch. All good.

Posted by on Jun 3, 2020

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Comment from Hotel Management

Jun 6, 2020 by Management

Thank you for the wonderful feedback! It is nice to hear your suite felt like your own apartment. As an extended stay hotel we do offer more 'apartment-like amenities' since many of our guests stay with us for weeks at a time and appreciate the comforts of home on the road. We are glad you enjoyed the fully equipped kitchen, too. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management

1 out of 5

Posted by on Mar 20, 2020

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Comment from Hotel Management

Apr 6, 2020 by Hotel Management

We are very disappointed that we failed to deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will return so we can make it up to you. Sincerely, Hotel Management

3 out of 5

Posted by on Mar 11, 2020

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Comment from Hotel Management

May 8, 2020 by Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management

5 out of 5
Management very helpful and profssional room clean

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 10, 2019 by Hotel Management

Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with the cleanliness of your accommodation and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management

5 out of 5
Nice people and room ,enjoyed the kitchen and comfy bed

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 5, 2019 by Hotel Management 

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we will be sure to share your comments with them. We look forward to seeing you again soon. Sincerely, Hotel Management

1 out of 5
What I didn’t like was the unwillingness of the staff to make good on the promises of travelocity. I will never stay there again. I will never use travelocity again. Travelocity used the bait and switch. We booked a room with a king bed and a full breakfast. We get there we find out that we paid more money for much less. We got a full size bed and Coffey with toast and bagels. We were told that they only have full size beds and the carry out breakfast. Never trust never stay.

Posted by on Apr 1, 2019

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2 out of 5
The room was a smoke free room, but seemed to smell like smoke. There were crumbs and pieces of trash under the chairs which seems that housekeeping didn’t bother to move furniture to vacuum. Breakfast wasn’t breakfast at all, just some granola bars.

Posted by , from Corpus Christi on Mar 15, 2019

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Comment from Hotel Management

Mar 16, 2019 by Hotel Management

Thanks for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and also to thoroughly inspect the suite before accommodating to our guests. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new offerings. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

2 out of 5
The room did not have any pillows. I paid $73.71 through travelocity and have a second unknown charge of $68.90 from the hotel pending that im not happy about nor aware of the reason.

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 15, 2019 by Hotel Management

Dear Guest, thank you for sharing your review and for being our guest. We are so very sorry for the missing bedding and for any discomfort this caused you. We are working with our housekeeping team to make sure such missteps are not repeated. We also apologize for the billing discrepancy. Since your review is anonymous, please reach out to us directly. We welcome any opportunity to leave you with a more favorable outcome. Thank you and we look forward to talking to you. Sincerely, Hotel Management

About the Extended Stay America Suites Houston NASA Johnson Space Ctr

Location 1410 Nasa Rd. 1, Houston, TX 77058

Property Features

As a guest of Extended Stay America Suites Houston NASA Johnson Space Ctr, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Houston NASA Johnson Space Ctr also features a front-desk safe and an elevator. Self parking is free.

  • 122 guestrooms or units
  • 3 levels
  • Built in 1998
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Houston NASA Johnson Space Ctr offers 122 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Johnson Space
  • Extended Stay America Johnson Space Hotel
  • Extended Stay America Johnson Space Hotel Houston NASA Center
  • Extended Stay America Houston NASA Johnson Space Center

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.