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"The staff at the front desk are very professional and helpful. The first room I was placed in, smelled like Urine. They immediately placed me elsewher ... " More

By a verified traveler on Wed 22 Jan 2020

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Hotel Description

Enjoy the outdoor pool at this 3-star Houston hotel

In Houston

Within 3 miles (5 km) of this Houston hotel, you'll find Westwood Golf Club and Stafford Centre. Houston Baptist University and Sugar Land Town Square are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free Internet, satellite TV

The 207 guestrooms offer free WiFi and free wired Internet, TVs with satellite channels, and room service. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Feb 27 - Feb 28

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Houston SW - Sugar Land Area, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Houston SW - Sugar Land Area, an IHG Hotel

Everyone (11) Couples (2) Family (3)
4 out of 5

Posted by on Sep 22, 2021

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2 out of 5

Posted by on Jun 14, 2021

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1 out of 5
Nothing worked in the room TV did not work outlets did not work. Staff did not fix my first night. Called 3 times for maintenance and no one showed up. Canceled remaining days.

Posted by on Feb 24, 2020

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3 out of 5
The staff at the front desk are very professional and helpful. The first room I was placed in, smelled like Urine. They immediately placed me elsewhere with an upgrade of no charge! However, a very special necklace was stolen from my room. I'm very sad about that.

Posted by on Jan 22, 2020

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5 out of 5
Friendly staff and great service. Also an excellent value

Posted by on Jan 17, 2020

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1 out of 5
Same the staf no education.. the..ladie . Restauran. Waiters At breakfast. First..ask..me..for..tips...

Posted by on Aug 4, 2019

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2 out of 5
You need to bring your own water because the water lines are corroded

Posted by on May 27, 2019

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Comment from Hotel Management

Jun 3, 2019 by Gelvin

I do apologize for all of the inconveniences you experienced during your stay. Rest assured we will work with all departments to ensure these issues are thoroughly dealt with. Your feedback is GREATLY appreciated. Thank you.

4 out of 5
Needed a few small repairs in the restroom area. But was clean

Posted by on Apr 28, 2019

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Comment from Hotel Management

Jun 3, 2019 by Gelvin

Thank you very much for your feedback! We hope to see you again soon!

4 out of 5

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 23, 2019 by Gelvin

Thank you for your feedback! We hope to see you again soon.

3 out of 5
Given the time of year we went, the outdoor pool was to cold to use so it was nice to have the indoor pool for our son. The hotel was clean and satisfactory, but the issue we had and heard other complaining about was the hot water. Hot water was not working very well. One of the utility people said they were waiting for some parts to fix it. We left before that happened so buyer beware.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Apr 1, 2019 by Gelvin

Thank you for your feedback I do apologize for all the inconveniences you experienced. We will work hard with each respective department to ensure these issues are fixed.

About the Holiday Inn Houston SW - Sugar Land Area, an IHG Hotel

Location 11160 Southwest Freeway, Houston, TX 77031

Property Features

Holiday Inn Houston SW - Sugar Land Area, an IHG Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6700 square feet (622 square meters). A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Houston SW - Sugar Land Area, an IHG Hotel. Free self parking is available. This 3-star Houston hotel is smoke free.

  • 207 guestrooms or units
  • 6 levels
  • 6700 sq ft of conference space
  • 622 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Houston SW - Sugar Land Area, an IHG Hotel offers 207 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels and pay movies. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 9:00 AM.

App8ite - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday 59s@Beltwy 8
  • Holiday Houston-SW-Hwy 59s@Beltwy 8
  • Holiday Inn 59s@Beltwy 8
  • Holiday Inn Houston-SW-Hwy 59s@Beltwy 8
  • Holiday Inn Houston SW Sugar Land Area Hotel
  • Holiday Inn SW Sugar Land Area Hotel
  • Holiday Inn Houston SW Sugar Land Area
  • Holiday Inn SW Sugar Land Area
  • Holiday Inn Houston Southwest-Hwy 59s @ Beltway 8 Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.