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4.3 out of 5

"Brand new! Really clean. Non smoking hotel. Close to my nephew to my new great granddaughter. " More

By a verified traveler on Sat 01 Feb 2020

Hotel Description

3-star hotel near Willowbrook Mall

In Houston

Within a 15-minute walk of the hotel, you'll find Houston Methodist Willowbrook Hospital and Aerodrome. Willowbrook Mall and Mandolin Gardens Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 132 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, coffee/tea makers, and hair dryers are also available.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Apr 17 - Apr 18

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn & Suites Houston NW - Willowbrook ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn & Suites Houston NW - Willowbrook

Family (3)
4 out of 5
Brand new! Really clean. Non smoking hotel. Close to my nephew to my new great granddaughter.

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 4, 2020 by Front Desk

We are so happy that you enjoyed your stay with us and look forward to seeing again soon!

5 out of 5
Very clean, modern. Friendly front desk and quick check in

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 18, 2019 by Deon Coates

Hi Thank you so much for choosing the Holiday Inn and NW Houston Willowbrook. We are so happy that you enjoyed your say with us and we look forward to seeing you again soon. Thanks again

4 out of 5
Hotel check in clerk was not helpful. Hotel check in clerk was not knowledgeable of my reservation booked online.

Posted by , from Baton Rouge on May 5, 2019

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Comment from Hotel Management

May 9, 2019 by David

Dear Peaches, Thank you for taking the time to complete a survey regarding your stay with us. I apologize for any inconvenience my desk associate may have caused regarding your reservation. I appreciate your feedback and thank you for your overall score. We hope to have you with us again soon!

About the Holiday Inn & Suites Houston NW - Willowbrook

Location 18530 State Highway 249, Houston, TX 77070

Property Features

Holiday Inn & Suites Houston NW - Willowbrook offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 9123 square feet (848 square meters) and includes conference space. The business-friendly Holiday Inn & Suites Houston NW - Willowbrook also features a terrace, coffee/tea in a common area, and laundry facilities. Free self parking is available. This 3-star Houston hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 9123 sq ft of conference space
  • 848 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn & Suites Houston NW - Willowbrook offers 132 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

The Elevate Bar & Grill - This restaurant serves breakfast and dinner.

The Elevate - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Hotel Names

  • Holiday Inn Houston NW Willowbrook Hotel
  • Holiday Inn NW Willowbrook Hotel
  • Holiday Inn Houston NW Willowbrook
  • Holiday Inn NW Willowbrook
  • Inn NW Willowbrook Hotel
  • Holiday Inn Suites Houston NW Willowbrook
  • Holiday Inn & Suites Houston NW - Willowbrook Hotel
  • Holiday Inn & Suites Houston NW - Willowbrook Houston
  • Holiday Inn & Suites Houston NW - Willowbrook Hotel Houston

You should know

  • Pool access available from 8 AM to 10 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.