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4.9 out of 5

"I liked the room except for the bathroom. Towel were stiff. Bathroom was cold, hated the shower. Didn't really care for the restaurant food. The sta ... " More

By a verified traveler on Tue 14 Nov 2023

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Hotel Description

4-star Art Deco hotel near Hermann Park

Texas Medical Center stay

Your stay at this Texas Medical Center hotel places you within 2 miles (3 km) of Hermann Park and Rice University. Houston Zoo and Main Street Theater - Rice Village are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the 24-hour gym, poolside bar, and laundry facilities.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$169* Per night/room Mar 29 - Mar 30

Executive Extended Stay King Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin Houston Medical Center/Museum District ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Houston Medical Center/Museum District

Everyone (3) Couples (1) Family (3)
4 out of 5
I liked the room except for the bathroom. Towel were stiff. Bathroom was cold, hated the shower. Didn't really care for the restaurant food. The staff was very nice.

Posted by on Nov 14, 2023

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Comment from Hotel Management

Nov 24, 2023 by Mario R.

Hi Rita, I'm sorry to hear that your experience with the room's bathroom amenities and the restaurant fell short of expectations. Your feedback is valuable, and we truly appreciate your kind words about our staff. We'll certainly look into the concerns you've raised regarding the towels, bathroom temperature, and the shower to ensure we can improve upon these aspects. If there's anything specific you'd like us to address, please feel free to reach out. We'd love another opportunity to make your next stay more enjoyable.

5 out of 5

Posted by , from ROCKPORT on Apr 25, 2023

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Comment from Hotel Management

Jun 7, 2023 by Mario R.

Thank you for your rating and for choosing our hotel. We hope to have the pleasure of welcoming you back in the future for another memorable stay.Warm regards,

5 out of 5

Posted by on Mar 2, 2023

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Comment from Hotel Management

Apr 16, 2023 by T. Adame

Dear Crystal, thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

5 out of 5

Posted by , from Portola Valley on Sep 3, 2021

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5 out of 5
1st time staying here and loved this place and the entire staff was excellent and on point! Facility and room was very clean. Had a 1 bedroom suite and it was great. Would highly recommend and excellent job again by the entire staff and the valets were super friendly and great people

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by Tomas A.

Thank you for sharing your experience with us. We appreciate the opportunity of staying in our property. We hope to see you in the near future.

5 out of 5
I liked the button to call the elevator

Posted by on May 12, 2021

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Comment from Hotel Management

May 13, 2021 by Tomas A.

Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

5 out of 5
Overall excellent

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 21, 2021 by Tomas A.

Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

About the The Westin Houston Medical Center

Location 1709 DRYDEN ROAD, Houston, TX 77030

Property Features

The Westin Houston Medical Center/Museum District offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Houston Medical Center/Museum District. Parking is available for a fee. This 4-star Houston hotel is smoke free.

  • 1 building
  • 273 guestrooms or units
  • 18 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 2019
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge)

Transport

  • Train station: Houston Station (9.5 km / 5.9 mi)
  • Metro station: Dryden/TMC Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Houston Medical Center/Museum District offers 273 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Terrace 54 Bar + Table - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Sip Cafe - Onsite café. Open daily.

Salata - Onsite restaurant. Open daily.

Halal Guys - Onsite restaurant. Open daily.

Poke In The Bowl - Onsite restaurant. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Pet Policy

  • Pets: USD 50.00 per accommodation, per night
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Security system
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • 6.90 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20.00–40.00 for adults, and USD 20.00–40.00 for children
  • Fee for in-room wireless internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per night (rates may vary)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Westin Houston Medical Center
  • The Westin Houston Medical Center/Museum District Hotel
  • The Westin Houston Medical Center/Museum District Houston
  • The Westin Houston Medical Center/Museum District Hotel Houston

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.