Skip to main content
Beginning of main content

Enter dates to see availability

4.1 out of 5

"Is in good jlocation " More

By a verified traveler on Wed 30 Jun 2021

Hotel Description

Enjoy free breakfast at this Knoxville hotel

In Knoxville

Stay at this Knoxville hotel and you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of Knoxville Convention Center. University of Tennessee and World's Fair Park are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 58 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Refrigerators, microwaves, and coffee/tea makers are also available.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85* Per night/room Aug 16 - Aug 17

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Knoxville Suites - Downtown ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Knoxville Suites - Downtown

Everyone (10) Couples (4) Family (5)
2 out of 5
The hot water tank sitting at the front doors

Posted by on Jul 2, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 4, 2021 by ap

We appreciate the comments regarding your recent stay, and we apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.

5 out of 5
Is in good jlocation

Posted by on Jun 30, 2021

Was this review helpful to you?
3 out of 5
Property needs remodeling. Heat didn’t work in the room.

Posted by , from Michigan on Jan 9, 2021

Was this review helpful to you?
Comment from Hotel Management

Jan 18, 2021 by AP

We appreciate the comments regarding your recent stay, and we apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.

5 out of 5

Posted by on Jan 26, 2020

Was this review helpful to you?
5 out of 5
A wonderful place to stay great breakfast and pool area. Love the place will stay again.

Posted by on Jan 9, 2020

Was this review helpful to you?
5 out of 5
The hotel was in a very convenient area to downtown. Right off the highway and minutes away. Clean nicer area with lots of restaurants right there too. Plus a shuttle bus to the Vols game which was great! Great breakfast. I wish the bacon would have been kept in a different container from the potatoes since I’m a vegetarian but other than that it was great!

Posted by on Oct 28, 2019

Was this review helpful to you?
5 out of 5

Posted by on Aug 4, 2019

Was this review helpful to you?
5 out of 5
The staff was amazing! Rooms were nice and clean and the pool was nice and cool. We will be staying again on our next trip to tenn

Posted by on Jul 3, 2019

Was this review helpful to you?
4 out of 5

Posted by on May 25, 2019

Was this review helpful to you?
5 out of 5
:Very convenient to major highways. Desk stayed on phone, better than 1/2 hour to guide us to their location when we were lost at 1:30 in the morning. Great personnel.

Posted by on May 14, 2019

Was this review helpful to you?

About the Best Western Knoxville Suites - Downtown

Location 5317 Pratt Rd, Knoxville, TN 37912

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Knoxville Suites - Downtown offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. The business-friendly Best Western Knoxville Suites - Downtown also features complimentary newspapers in the lobby, laundry facilities, and a convenience store. Free self parking is available. This Knoxville hotel is smoke free.

  • 58 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (27.8 km / 17.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Knoxville
  • Best Western Knoxville Suites Downtown Hotel
  • Best Western Suites Hotel Knoxville
  • Best Western Suites Knoxville
  • Knoxville Best Western
  • Knoxville Suites
  • Best Western Knoxville Hotel Knoxville
  • Best Western Knoxville Suites Hotel
  • Best Western Knoxville Suites Downtown
  • Knoxville Suites Knoxville
  • Best Western Knoxville Suites - Downtown Hotel
  • Best Western Knoxville Suites - Downtown Knoxville
  • Best Western Knoxville Suites - Downtown Hotel Knoxville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/Knoxville-Hotels-Best-Western-Knoxville-Suites---Downtown.h19874-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Knoxville-Hotels-Best-Western-Knoxville-Suites---Downtown.h19874-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Knoxville-Hotels-Best-Western-Knoxville-Suites---Downtown.h19874-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.