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"The staff was very nice the bed was very comfortable but the overall appearance of the property was very dated and needed a facelift " More

By a verified traveler on Mon 09 Mar 2020

Hotel Description

Hotel near Turkey Creek Shopping Center in Knoxville

Near the airport

You'll be within 2 miles (3 km) of Turkey Creek Shopping Center and 6 miles (10 km) of Mayor Bob Leonard Park with a stay here. ICEARIUM is within 6 miles (10 km) and University of Tennessee is within 16 miles (25 km).

Renovated in 2018

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and laundry facilities and free newspapers are also offered.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 98 guestrooms also offer free WiFi and flat-screen TVs. Refrigerators, microwaves, and coffee/tea makers are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Sep 22 - Sep 23

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Clarion Inn & Suites West Knoxville ratings based on 26 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Clarion Inn & Suites West Knoxville

Everyone (9) Family (2)
5 out of 5

Posted by on Sep 20, 2020

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Comment from Hotel Management

Sep 26, 2020 by Hotel Manager

Dear Guest, Thanks for the stay and appreciation with a five star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

3 out of 5
The staff was very nice the bed was very comfortable but the overall appearance of the property was very dated and needed a facelift

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 13, 2020 by Hotel Manager

Dear Guest, Thanks for staying with us. I am glad that you liked our staff and comfortable bed. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon. Sincerely, Hotel Manager

4 out of 5

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 5, 2020 by Hotel Manager

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

5 out of 5
Excellent motel for the price, extremely kind and curiosity check in and check out.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Nov 6, 2019 by Hotel Manager

Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that from check-in to check-out, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

4 out of 5
We had late check-in and a very later night following and we were always greeted warmly. Every morning there was a smiley face at the desk and the poor overworked breakfast gal was always pleasant and responsive.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by Hotel Manager

Dear Guest, A big thank you for your stay at our hotel. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit. Sincerely, Hotel Manager

4 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Aug 7, 2019 by Hotel Manager

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

1 out of 5
Bathroom was dirty and worn down,had ants ,refrigerator had liquor in it from the previous occupants ,tv was run down and old ,room smelled like mold ,headache when I woke up. Hotel staff was very nice and helpful, breakfast was good. Never stay there again

Posted by , from Cleveland,OH on Jul 23, 2018

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3 out of 5

Traveling to cashiers North Carolina stay on way

Nice place would recommend they are in middle of remodeling

Posted by , from paris tn on Jan 23, 2018

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1 out of 5

Tried 2 different rooms & left

Pros: Nothing
Cons: Everything
Rooms were dirty, dogs barking. Lady at check in poorly trained

Posted by on Dec 10, 2017

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1 out of 5

Hotel information

Pros: Not much
Cons: The owner could not live there and cook and stink the whole hotel up.
Location: The hotel was in the area I was working but so were a lot of others.
The hotel as a whole was dirty. The room was fair. The TV didn't have a remote and would only get 1 channel and they were unable to find one that worked. I had another night booked but didn't want to chance a second night. The owners were living on the 3'd floor and the whole smelled of garlic and was very offensive.

Posted by on May 27, 2016

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Comment from Hotel Management

May 31, 2016 by Anna Bailey Williams

Thank you for taking the time to review our property. I am very disappointed that certain things we're not up to par with your stay. I hope you give us another chance as we work on the concerns you have.

About the Clarion Inn & Suites West Knoxville

Location 11341 Campbell Lakes Dr, Knoxville, TN 37922

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A seasonal outdoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Clarion Inn & Suites West Knoxville. Free self parking is available. A complete renovation of Clarion Inn & Suites West Knoxville was completed in August 2018. Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Clarion Inn & Suites West Knoxville offers 98 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Late check-in fee (amount varies)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Inn Turkey Creek
  • Clarion Inn Turkey Creek Knoxville
  • Clarion Turkey Creek
  • Clarion Turkey Creek Knoxville
  • Turkey Creek
  • Clarion Inn West Knoxville
  • Clarion West Knoxville
  • Clarion Inn & Suites West Knoxville Hotel
  • Clarion Inn & Suites West Knoxville Knoxville
  • Clarion Inn & Suites West Knoxville Hotel Knoxville

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.