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Country Inn & Suites by Radisson, Knoxville West, TN

2.5-star property
805 N Campbell Station Rd, Knoxville, TN 1-855-201-7819
3.5 out of 5
Good!
See all 46 travelocity Reviews

"The property was very dated - but clean. " More

By a verified traveler on Tue 23 May 2023

Points Of Interest

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Hotel Description

Knoxville guestrooms with comfy beds

In suburbs

Within 3 miles (5 km) of this Knoxville hotel, you'll find Turkey Creek Shopping Center and Tennova Hospitalist Group. Also, Fort Loudoun Lake is within 3 miles (5 km) and Willow Creek Golf Club is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a 24-hour gym on site, and laundry facilities and wedding services are also offered.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$100* Per night/room Jun 4 - Jun 5

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Country Inn & Suites by Radisson, Knoxville West, TN ratings based on 46 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Knoxville West, TN

Everyone (23) Couples (4) Family (19)
3 out of 5
The property was very dated - but clean.

Posted by , from Grosse Pointe Farms on May 23, 2023

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Comment from Hotel Management

May 29, 2023 by sp

Thank you for sharing your review. We hope that you will reconsider and give us another chance to provide you with the experience that you truly deserve.

1 out of 5
Building right off the interstate, shared parking lot with gas station which is convenient not so great for noise factor. Check in was horrible stood in front of check in desk for 10min trying to wake rep that was in chair sleep at front counter sleep (my check in was at 5pm was unable to wake her. I even called the hotel front desk line and still wasn’t able to wake her, she finally woken and did not even give apology or greet me. Hotel price was reasonable and breakfast was good. Check out was the same no greeting or offer of receipt… just ok and took my key card.

Posted by on May 11, 2023

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Comment from Hotel Management

May 15, 2023 by Sp

Thank you for sharing your review. We hope that you will reconsider and give us another chance to provide you with the experience that you truly deserve.

3 out of 5

Posted by on Apr 19, 2023

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1 out of 5
Nothing to say. They were very rude

Posted by on Apr 12, 2023

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Comment from Hotel Management

Apr 25, 2023 by sneha

hank you for sharing your review. We hope that you will reconsider and give us another chance to provide you with the experience that you truly deserve.

2 out of 5
Beware!!! THESE ARE NOT PICS OF THIS HOTEL! The ONLY picture on this website that is accurate is the fitness center. There are indeed two treadmills and one seated cycle. NOTHING else is the same and it is not better than the pics. The rooms have been cheaply remodeled and are not the rooms pictured. The pool is disgusting with cement floors and peeling paint. We found items left in our fridge and an empty mini bottle in the ice bucket. The room wasn't clean. The hotel smells old and bottom line, it is NOT what you see here. It's cheap but it's not a bargain. P.S. the breakfast was lousy.

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 8, 2023 by sneha

Thank you for sharing your review. It saddens us to hear that your stay was less than satisfying due to the cleanliness and condition of the room especially the bathroom at that time. We understand how important good relaxation is and we apologize for the inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to ensure that a situation like this won't happen again. We hope that you will reconsider and give us another chance to provide you with the experience that you truly deserve.

5 out of 5

Posted by on Feb 26, 2023

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5 out of 5
Quiet location

Posted by , from POLK on Aug 8, 2022

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5 out of 5

Posted by , from Canton on Jun 15, 2022

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3 out of 5
Not very clean. Bathroom floor was extremely dirty. Wiped it up with a white wash cloth and the cloth was completely black! Sheets were yellowed and would se pillows ever! A bit disappointed for the high price of the room.

Posted by on May 15, 2022

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Comment from Hotel Management

May 17, 2022 by sneha

On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - KNWE we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

3 out of 5
Prices and websites need to reflect that continental breakfast is not being served. It was very disappointing that after we paid for our non refundable room, we found out that breakfast was not an option.

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 5, 2022 by sneha

On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - KNWE we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

About the Country Inn & Suites by Radisson, Knoxville West, TN

Location 805 N Campbell Station Rd, Knoxville, TN 37932

Property Features

Country Inn & Suites by Radisson, Knoxville West, TN offers its guests a 24-hour health club and a children's pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A library, a terrace, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Knoxville West, TN. You'll have access to the health club at a partner property. Free self parking is available. This Knoxville hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Knoxville West, TN offers 57 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a children's pool.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Knoxville West TN
  • Country Inn Carlson Knoxville West TN
  • Country Inn & Suites by Radisson, Knoxville West, TN Hotel
  • Country Inn & Suites by Radisson, Knoxville West, TN Knoxville

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.