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"Seemed quite average. " More

By a verified traveler on Sun 11 Jul 2021

Hotel Description

3-star hotel near Knoxville Zoo

In Knoxville

You'll find Knoxville Zoo and Chillhowe Park within 3 miles (5 km) of this hotel. The Muse Knoxville and Knoxville Zoological Gardens are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and free newspapers.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 115 guestrooms also offer free WiFi and balconies. Flat-screen TVs come with cable channels, and other amenities include sofa beds and sitting areas.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Aug 8 - Aug 9

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking (Upgraded)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Days Inn by Wyndham Knoxville East ratings based on 28 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Days Inn by Wyndham Knoxville East

Everyone (14) Couples (3) Family (9)
3 out of 5
Seemed quite average.

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 13, 2021 by scott

While it's great that you enjoyed our superior service, we'd like to apologize for the aspects of your visit that didn't sit well with your standards. Your comments about some in-room facilities will be discussed with the team as we gear towards further improving our accommodations. Please give us another chance to welcome you and shift your perceptions should you revisit the area.

4 out of 5
Okay

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jun 21, 2021 by scott

Your experience is one that we work hard to provide, so thank you for the fantastic review. From our top-notch service to our secure and peaceful atmosphere, you can always depend on us for a great stay. The next time you're passing through, we hope that you count on us for another fantastic visit.

2 out of 5
Limited parking. Parked in parking that wasn’t for the hotel. When I checked in, the staff only asked my name, for my ID and for me to sign. Gave me my key and pointed to where it was located. Our beds were filthy. I found bed bug casings/skeletons. It was very loud outside all night. People yelling. Car alarms. Found three drug needles between our car and the hotel room on the third floor. Never again. Worst hotel I have ever stayed in.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 7, 2021 by scott

We consider all feedback valuable to achieve our goal of providing full value stays to every guest, and we regret to hear that we fell short during your recent stay. It saddens us to know that your room did not meet your expectations. Know that the cleanliness and maintenance concerns you've raised will be discussed with the appropriate departments and remedy whatever arises. Furthermore, we do everything we can to ensure the comfort of our guests and wish that we had been made aware of any disturbance. Our friendly team is always happy to locate another room in a more quiet location once informed and if availability allows. Nevertheless, we will look into this and find ways to prevent the same incident in the future. We’d love to have another opportunity to turn your experience around and earn your trust back. We wish you all the best along your way!

1 out of 5
I’m not sure whose been writing the reviews for this place but from my perspective it was a dump. I saw several used needles in the parking lot when I got there. My room was close to the stairs and numerous cars would pull in and one person would get out and meet a guy by the stairs then leave. At one point two guys we’re arguing about the amount of drugs he was shorted. That was just the outside. The room was dated, dirty and smelled of cigarette smoke. When I pulled the cover back on the bed there were yellow streaks on the sheet. The carpet was severely stained and there was mold on the walls by the shower. The bathtub was a quarter full of stagnant water and wouldn’t drain. Needless to say I didn’t stay and drobe farther up the road to stay at another hotel which was a lot nicer. Not a place for families or respectable people. Not safe and definitely not sanitary

Posted by , from Northwest on Aug 28, 2020

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Comment from Hotel Management

Aug 30, 2020 by scott

Thank you for taking the time to give us your review.

5 out of 5
Excellent breakfast. Fast check in. No problems

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by scott

Thank you for taking the time to give us your review.

3 out of 5
House keeping did not make up our room one of the three days. The last day they were not happy that we were not out of the room before 11. Also, placard said dial one if you need anything, but the phone did not work. Office staff was helpful and breakfast was excellent. Not fancy....but adequate.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by scott

Thank you for taking the time to give us your review.

1 out of 5
The cleanliness was awful. I found the previous guests chicken tenders in the microwave. House keeping does not clean or inspect rooms like they should.

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 19, 2019 by scott

Thank you for taking the time to give us your review.

5 out of 5
Everything was good, great location, great accommodation

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 12, 2019 by scott

Thank you for taking the time to give us your review.

4 out of 5
It was fine for the price I paid. I would stay there again.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 21, 2019 by scott

Thank you for taking the time to give us your review.

4 out of 5
Staff was nice and hotel was a nice place to sleep for the night.

Posted by , from illinois on Jul 30, 2019

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Comment from Hotel Management

Jul 31, 2019 by scott

Thank you for taking the time to give us your review.

About the Days Inn by Wyndham Knoxville East

Location 5423 Asheville Hwy, Knoxville, TN 37914

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Days Inn by Wyndham Knoxville East also features a seasonal outdoor pool, a picnic area, and coffee/tea in a common area. Free self parking is available. This 3-star Knoxville hotel is smoke free.

  • 115 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (31.2 km / 19.4 mi)
  • Parking: Free self parking

Room Amenities

Days Inn by Wyndham Knoxville East offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100.00 per stay
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Knoxville East Hotel
  • Days Inn Knoxville East
  • Days Inn Wyndham Knoxville East Hotel
  • Days Inn Wyndham Knoxville East
  • Days Inn Knoxville East/Chilhowee Park/Fairgrounds/Zoo
  • Days By Wyndham Knoxville East
  • Days Inn by Wyndham Knoxville East Hotel
  • Days Inn by Wyndham Knoxville East Knoxville
  • Days Inn by Wyndham Knoxville East Hotel Knoxville

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9 AM to 10 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.