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Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

2.5 star property
Enjoy free breakfast at this Knoxville hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

Exterior
Indoor pool
Individually decorated, individually furnished, desk, laptop workspace
Free daily buffet breakfast
Individually decorated, individually furnished, desk, laptop workspace
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Map
6324 Papermill Dr, Knoxville, TN, 37919
  • Popular LocationWest Town Mall3 min drive
  • Popular LocationUniversity of Tennessee7 min drive
  • Popular LocationNeyland Stadium8 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8/10 Very Good
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

8.9/10 Excellent
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

9.3/10 Wonderful
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

10/10 Exceptional
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

9.3/10 Wonderful
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn & Suites Knoxville Papermill Drive
Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (894)
The price is $133
per night
$156 total
includes taxes & fees
Jun 10 - Jun 11
Hampton Inn & Suites Knoxville Papermill Drive

About the neighborhood

Knoxville

In suburbs.Within 3 miles (5 km) of this Knoxville hotel, you'll find Bearden Antique Mall and Tennessee River. West Town Mall and Third Creek Greenway are also within 3 miles (5 km).

What's nearby

  • West Town Mall - 3 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Thompson–Boling Arena - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 21 min drive

Restaurants

  • McDonald's - 19 min walk
  • P.F. Chang's China Bistro - 11 min walk
  • Cookout - 16 min walk
  • Waffle House - 3 min walk
  • Zaxby's - 16 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

Enjoy free breakfast at this Knoxville hotel
Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1064 square feet (96 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel. Free self parking is available.

This Knoxville hotel is smoke free.

  • 90 guestrooms or units
  • 5 levels
  • 1064 sq ft of conference space
  • 96 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offers 90 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel to the airport?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel is 15.7 mi (21-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel on Jun 16, 2024 start from $132.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offer free breakfast?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offers free buffet breakfast every day.

Is there a casino at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel have a pool?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel to downtown Knoxville?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel is 5.4 mi away from Knoxville.

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 366 out of 613 reviews" "
Rating 8 - Good. 164 out of 613 reviews" "
Rating 6 - Okay. 44 out of 613 reviews" "
Rating 4 - Poor. 25 out of 613 reviews" "
Rating 2 - Terrible. 14 out of 613 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest holiday inn I’ve been to
Stayed 1 night in Apr 2024

8/10 Good

January

Liked: Cleanliness, staff & service, amenities
Ceiling in the bathroom over shower has Obvious extensive water damage. Globes on the vanity lights are missing? Just bare light bulbs. room 107
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

2/10 Terrible

Brandon

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was in my room relaxing and some random lady walked into my room with a key. Somehow the front desk forgot I had just checked into my room and gave the room to someone else. When I complained I was told management would reach out to me and they never did. Later in the evening, I was going back to my room, and the keys didn't work. I had to go back to the front desk and get new keys. My first thought was someone else got the room yet again. Thankfully that didn't happen. Again I complained to the front desk and have yet to hear from management.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. The only thing that I could say is there was some interstate noise, but that was to be expected since we were right by the interstate. It was not distracting when trying to sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

Jamil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 2 nights in Feb 2024

10/10 Excellent

benigno

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel right off I75-South, Staff was very friendly, Hotel is very clean, Dove product for Shampoo and body wash,, nice light breakfast is part of the package. The only bad thing to say is you can hear the I75 traffic very clearly. Road noise is loud.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Very clean, comfortable place to stay. Good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was canceled due to a snow storm. We were able to get to this hotel safely and the crew was awesome!! They never stopped smiling and were super personable! We decided to stay another night to give them time to clear the roads. Will absolutely stay here anytime we need a hotel in the Knoxville area!!!
Stayed 1 night in Jan 2024