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4.6 out of 5

"Great hotel and staff! Very welcoming and clean. Good breakfast. Tub in our first room was a bit old And the AC unit was old but worked. Everything wa ... " More

By a verified traveler on Wed 04 Dec 2019

Hotel Description

Knoxville guestrooms with free WiFi

In historical district

You'll be within 9 miles (15 km) of Knoxville Zoo and 12 miles (20 km) of Knoxville Convention Center with a stay here. University of Tennessee and Market Square are also within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Room, 1 King Bed, Accessible, Non Smoking (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$142* Per night/room Aug 15 - Aug 16

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible, Non Smoking (MOBILITY)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel

Everyone (7) Family (1)
5 out of 5

Posted by on Dec 27, 2019

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4 out of 5

Posted by on Dec 8, 2019

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4 out of 5
Great hotel and staff! Very welcoming and clean. Good breakfast. Tub in our first room was a bit old And the AC unit was old but worked. Everything was very nice.

Posted by on Dec 4, 2019

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5 out of 5

Posted by on Nov 27, 2019

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5 out of 5
The room was very clean. Mattress and pillows were new and in excellent sleeping condition. I would highly recommend this hotel.

Posted by on Sep 23, 2019

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4 out of 5

Posted by on Jan 12, 2019

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4 out of 5
Traveling for vacation and it was a great place to stop.

Posted by on Jul 9, 2017

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5 out of 5

Birthday Trip

Pros: The hotel was great. Very clean and staff was very nice.
Cons: Frig in room did not work.
We had a great time, Knoxville is half way between Home (Cincinnati) and my Daughters college (Auburn). She wanted to spend time with brother on his 14th Birthday so we had a "Road Trip".

Posted by , from Cincinnati on Feb 13, 2017

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Comment from Hotel Management

Feb 19, 2017 by Ashley

Thank you for the wonderful review of our hotel! We will most certainly have to check on that fridge, we do appreciate the feedback! We hope you'll come back in the future! Thanks for staying at the Holiday Inn Express Knoxville-East.

5 out of 5

Very comfortable, affordable place to stay; close to restaurants and service stations.

Pros: Free breakfast, Close restaurants, Quiet
Very comfortable, affordable placy to stay; close to restaurants and service stations; easy to get on/off the interstate.

Posted by , from Timberlake, NC on Feb 7, 2011

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Comment from Hotel Management

May 20, 2016 by Ashley

Stretch, thank you for the wonderful review! Please continue to come back and stay with us.

5 out of 5

Great hotel

Pros: Free breakfast
Was totally pleased with our stay. Convenent location, friendly staff. Picked this hotel because it was pet friendly. Would stay there again when in the area.

Posted by , from Northport, Al on Feb 3, 2011

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Comment from Hotel Management

May 20, 2016 by Ashley

Thank you for the 5 star review and the great things said about our hotel! We hope you come to see us again in the future.

About the Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel

Location 730 Rufus Graham Rd, Knoxville, TN 37924

Property Features

Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekdays. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. The business-friendly Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Knoxville hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (37.7 km / 23.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel offers 77 accommodations with video-game consoles and safes. Flat-screen televisions come with satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs and hair dryers. This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per night
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Knoxville-Strawberry Plains
  • Holiday Inn Express Plains Hotel
  • Holiday Inn Express Plains Hotel Knoxville-Strawberry
  • Holiday Inn Express Knoxville Strawberry Plains Hotel Knoxville
  • Holiday Inn Express Knoxville-Strawberry Plains Hotel
  • Holiday Inn Express Knoxville Strawberry Plains
  • Express Knoxville Strawberry
  • Holiday Inn Express Knoxville Strawberry Plains

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.