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Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3.0 star property
3-star guestrooms with free WiFi

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Photo gallery for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Exterior
Breakfast and dinner served
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Breakfast and dinner served
Reviews
9.0

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the neighborhood

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912
  • Popular LocationKnoxville Expo Center17 min walk
  • Popular LocationKnoxville Convention Center6 min drive
  • Popular LocationUniversity of Tennessee7 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)23 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Access Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Access Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Best Western Knoxville Suites - Downtown
Pool
Hot Tub
Breakfast included
Pet friendly
4.0 out of 5, Very Good, (1004)
The price is $108
per night
$127 total
includes taxes & fees
May 26 - May 27
Best Western Knoxville Suites - Downtown

About the neighborhood

Knoxville

In entertainment district.You'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee with a stay here. Knoxville Children's Theatre and Bounce USA are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 17 min walk
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Knoxville Zoo - 9 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • McDonald's - 6 min walk
  • Cracker Barrel - 13 min walk
  • Hexagon Brewing Company - 8 min drive
  • Domino's Pizza - 8 min walk
  • Austin's Steak And Homestyle Buffet - 12 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3-star guestrooms with free WiFi
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. The business-friendly Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

  • 122 guestrooms or units
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers 122 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open May 21 and close September 10.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Hotel
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Knoxville

Frequently asked questions

How close is Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel to the airport?

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is 17.2 mi (23-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel on May 19, 2024 start from $105.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel.

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel, but full breakfast is offered for a fee of USD 9.95 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

This hotel offers free self parking.

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel have a pool?

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel features an outdoor pool.

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel to downtown Knoxville?

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is 4.7 mi away from Knoxville.

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1006 reviews" "
Rating 8 - Good. 244 out of 1006 reviews" "
Rating 6 - Okay. 62 out of 1006 reviews" "
Rating 4 - Poor. 31 out of 1006 reviews" "
Rating 2 - Terrible. 25 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially were given 307. I entered room at 4pm to find it occupied. We were then given room 420 which was nice except curtains don’t close and back parking lights shined in our room.
Stayed 1 night in May 2024

2/10 Terrible

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

raul

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Terry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for maid service. We stayed here for four nights for the fishing expo and our room was cleaned twice. Other than that we would recommend a great place
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally nice! From front desk to restaurant to housekeeping!
Stayed 2 nights in Jan 2024

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay it was snowing and they had food and a good parking. Beds were good too.
Stayed 1 night in Jan 2024

10/10 Excellent

Bengy

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Amazing staff. Very friendly, including bartender!
Stayed 1 night in Jan 2024

8/10 Good

marshall

Traveled with family
Good location, generally clean and neat. There was a strong odor in hallway?
Stayed 1 night in Jan 2024