Quality Inn Merchants Drive

2.5 star property
Hotel perfectly located for exploring Knoxville

Choose dates to view prices

Photo gallery for Quality Inn Merchants Drive

Lobby
Seasonal outdoor pool
Exterior
Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout drapes
Free daily buffet breakfast
Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Popular LocationKnoxville Expo Center2 min drive
  • Popular LocationKnoxville Convention Center6 min drive
  • Popular LocationUniversity of Tennessee7 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)22 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Knoxville

Heart of Knoxville.You'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee with a stay here. Knoxville Children's Theatre and Bounce USA are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Knoxville Zoo - 9 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • McDonald's - 11 min walk
  • Cracker Barrel - 8 min walk
  • Hexagon Brewing Company - 7 min drive
  • Domino's Pizza - 13 min walk
  • Austin's Steak And Homestyle Buffet - 17 min walk

About this property

Quality Inn Merchants Drive

Hotel perfectly located for exploring Knoxville
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. The business-friendly Quality Inn Merchants Drive also features a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 128 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in April and close in October.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Merchants Drive
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Frequently asked questions

How close is Quality Inn Merchants Drive to the airport?

Quality Inn Merchants Drive is 17.2 mi (23-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Merchants Drive?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Quality Inn Merchants Drive on Jun 2, 2024 start from $62.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Merchants Drive have an airport shuttle?

Airport shuttle services are not available at Quality Inn Merchants Drive.

Does Quality Inn Merchants Drive offer free breakfast?

Quality Inn Merchants Drive offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Inn Merchants Drive?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Merchants Drive?

Check-in begins at 3 PM.

Is there free parking at Quality Inn Merchants Drive?

Free parking is not available at this hotel.

Does Quality Inn Merchants Drive have a pool?

Quality Inn Merchants Drive features a seasonal outdoor pool. Pool access starts at 8 AM.

Does Quality Inn Merchants Drive have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Merchants Drive to downtown Knoxville?

Quality Inn Merchants Drive is 4.5 mi away from Knoxville.

Quality Inn Merchants Drive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 255 out of 917 reviews" "
Rating 8 - Good. 318 out of 917 reviews" "
Rating 6 - Okay. 156 out of 917 reviews" "
Rating 4 - Poor. 108 out of 917 reviews" "
Rating 2 - Terrible. 80 out of 917 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Staff & service, property conditions & facilities
4 star business
Stayed 1 night in May 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service
Property is what you would expect for the price. Our stay was comfortable and we were fairly close to the TN basketball gymnasium. We experienced a problem at check-in between the property and Expedia. I had a confirmation from Expedia, but the hotel did not have a reservation on file for us. This was aggravating.
Stayed 1 night in Feb 2024

8/10 Good

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks. Just trash on the outer property just past parking lot
Stayed 1 night in Jan 2024

6/10 Okay

Bill

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Door was damaged and deadbolt would not lock. Room was listed as nonsmoking but had clearly been smoked in.
Stayed 1 night in Jan 2024

4/10 Poor

marilyn

Stayed 1 night in Jan 2024

8/10 Good

Sandra

Traveled with family
Liked it had motel style door for each room. Small room but clean and comfortable. A bit noisy at night. Reviving cars nearby. Staff was friendly. Breakfast was just carbs basically.
Stayed 1 night in Jan 2024

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Great rates.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN AND GOOD SERVICE
Stayed 2 nights in Jan 2024