Skip to main content
Beginning of main content

Enter dates to see availability

4.3 out of 5

"unable to make a fair assessment of amenities, as Covid had restricted much of them. Hotel was fine " More

By a verified traveler on Tue 02 Jun 2020

Hotel Description

3-star hotel near Carriage Crossing

In Collierville

You'll find Carriage Crossing and Mike Rose Soccer Complex within 3 miles (5 km) of this hotel. W.C. Johnson Park is within 9 miles (15 km) and Snowden Grove Baseball is within 20 miles (32 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 128 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Microwaves, Frette Italian sheets, and coffee/tea makers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Aug 5 - Aug 6

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Collierville ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Collierville

Everyone (3) Family (1)
5 out of 5
unable to make a fair assessment of amenities, as Covid had restricted much of them. Hotel was fine

Posted by , from Memphis on Jun 2, 2020

Was this review helpful to you?
4 out of 5
Very clean, beds we're very comfortable. Kids lived the pool.

Posted by on Jul 7, 2019

Was this review helpful to you?
5 out of 5

Posted by on Apr 8, 2019

Was this review helpful to you?
Comment from Hotel Management

May 7, 2019 by Cindy

Thank you for staying with us!

5 out of 5
Great location, friendly staff, clean rooms, next to shopping plaza.

Posted by on Mar 17, 2019

Was this review helpful to you?
Comment from Hotel Management

May 7, 2019 by Cindy

Thank you for your review. We appreciate the opportunity to have you as our guest and hope to see you again soon.

1 out of 5

FILTHY!! DIRTY!! SCUMMY!! AWFULL Cleaning staff!!

Pros: The staff that I dealt with were pleasant and did their best with what they had to work with, over two hundred bucks for a filthy room unhappy people
Cons: Fire the person in charge of cleaning and the general manager and hire people who care about repeat business
Had a real hard time finding the place google maps and GPS were of some help but actually the gps took me about a block or so away as this place is in the middle of a mall so once I arrived in the entrance of the big mall the gps said I had arrived. I kept driving and a couple hundred yards up I spotted it in the mall. Checking was easy nice lobby I grabbed my bags from my car and once i left the lobby into the hallway where my room was I almost turned around and asked to checkout. The hallway carpet was filthy.The problem was I had already driven 650 miles and I was tired and needed a nap before my niece picked me up for dinner. So I went into my room which turned out to be a handicapped room. The room seemed clean so I closed the curtains set my phone to wake me in an hour. After I came back from dinner I tried using the computers they had off the lobby and had nothing but trouble I had to ask the desk mgr for help three times just trying to print out s few emails. The next morning I had a couple cups of coffee walking around the room without shoes if you look at the attached picture of my dirty socks. The were clean the night before when I showered and went out to dinner. After my coffee I showered and put on clean clothes I went out to the lobby and ordered a continental type breakfast for $13.00 and ate the dried up pastry before leaving. Even though I showered and put on clean clothes I felt dirty I couldn't wait to get to my next hotel to shower.

Posted by on Oct 15, 2016

Was this review helpful to you?
5 out of 5
Very clean and comfortable. I will stay there again soon.

Posted by on Aug 1, 2016

Was this review helpful to you?
4 out of 5

The hotel met my expectations

Pros: Free breakfast, Close restaurants, Quiet
The hotel is very convenient to the highway exit. The hotel is connected to nice shopping mall which gave the kids the opportunity to walk around without having to cross a road. The hotel also had an indoor pool and free breakfast with our room. It is convenient to Collierville and Germantown and, with the Bill Morris Expressway next to the mall, it is also very easy to get into Memphis. In fact, we drove into the Cooper-Young area of Memphis for dinner is about 20 minutes.

Posted by , from Nashville, Tennessee on Feb 26, 2011

Was this review helpful to you?
5 out of 5

Very Nice!

I recently stayed here with my family of four for two nights. It is a very nice hotel and the room was well designed and very attractively decorated. We were there with my parents and an aunt and uncle who shared another room. Theirs was also nice and lovely although smaller than ours. The staff was helpful and there were luggage carts were pretty easy to find. We stayed on the top floor and it was very quiet even with a hotel full of kids' baseball teams. One improvement would be to make a walkway from the lobby to the back doors so that guests can exit the hotel directly into The Avenue shopping/lifestyle center. As it is there is no easy way to cross the dining area. Being a part of the shopping center is this hotel's special feature, but it is actually made inconvenient for guests, not played up! The back doors are locked from the outside by our guest keys always worked when we returned from the shopping center, and this is a necessary security precaution. Guests who are not familiar with the Courtyard by Marriott should be aware that the breakfast in the lobby is NOT COMPLIMENTARY, but rather costs about $8.00. The main indicators of this are 1) No mention of a complimentary breakfast in promotional materials, online or otherwise, 2) Reference to a "restaurant" onsite in all of the promotional materials and the in-room hotel guide, 3) A cash register at the entrance to the buffet line. ---While we were there the "restaurant" seemed understaffed and could not keep up with everyone who was eating and leaving without paying.

Posted by on Jul 30, 2009

Was this review helpful to you?

About the Courtyard by Marriott Collierville

Location 4640 Merchants Park Cir, Collierville, TN 38017

Property Features

Courtyard by Marriott Collierville offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Courtyard by Marriott Collierville also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Collierville hotel is smoke free.

  • 128 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Memphis Intl. Airport (MEM) (27.5 km / 17.1 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Collierville offers 128 accommodations with complimentary newspapers and coffee/tea makers. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Collierville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Courtyard by Marriott Collierville has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Guests are provided with hand sanitizer

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 20.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Collierville Courtyard
  • Collierville Courtyard Marriott
  • Collierville Marriott
  • Courtyard Collierville
  • Courtyard Marriott Collierville
  • Courtyard Marriott Hotel Collierville
  • Marriott Collierville
  • Marriott Courtyard Collierville
  • Courtyard By Marriott Memphis Collierville Hotel Collierville
  • Courtyard Marriott Collierville Hotel
  • Courtyard by Marriott Collierville Hotel
  • Courtyard by Marriott Collierville Collierville
  • Courtyard by Marriott Collierville Hotel Collierville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/Memphis-Hotels-Courtyard-by-Marriott-Collierville.h1802749-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Memphis-Hotels-Courtyard-by-Marriott-Collierville.h1802749-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Memphis-Hotels-Courtyard-by-Marriott-Collierville.h1802749-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.