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"Breakfast wasn’t to good " More

By a verified traveler on Tue 01 Feb 2022

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Hotel Description

Art Deco hotel perfect for exploring Morristown

City center stay

At this Morristown hotel, you'll be within 3 miles (5 km) of Rose Center and Council For The Arts and 6 miles (10 km) of Panther Creek State Park. Cherokee Reservoir is within 6 miles (10 km) and Cherokee Park is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free Internet in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$74* Per night/room Feb 19 - Feb 20

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quality Suites ratings based on 9 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Suites

Everyone (2) Couples (1) Family (1)
5 out of 5
Breakfast wasn’t to good

Posted by on Feb 1, 2022

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1 out of 5
Our room smelled of freshly smoked marijuana at 2:00pm when we arrived. Front desk would not give us a different room. The towels were as this as tissue paper. Breakfast at 9 o’clock was unavailable all gone and breakfast went until 10:00. There was no waffle batter, no cream for coffee, Very limited to no breakfast. The toilet handle was completely broken. We had to take the lid off the tank to flush the toilet. There was no “quality” to this Quality Suites.

Posted by on Oct 16, 2021

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2 out of 5

Posted by on Jul 26, 2021

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1 out of 5
We showed up and had a note on the mirror saying there were bed bugs, looked at the beds and saw the bugs and left right away. Have tried to get a refund but have been stuck on hold for hours every time we call.

Posted by on Mar 22, 2021

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3 out of 5
Price was the best part, being it was last minute.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 13, 2019 by sam

we appreciate your business and feedback.We keep up with our best rate and service.see you soon again.

3 out of 5
Bath room xould have been a little cleaner fresh paint overall the room was ok and served its purpose

Posted by on Jun 18, 2019

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2 out of 5

highly disappointing

We stayed in this place for one night only (thankfully). After a summer of travellling throughout the southeastern US this was without a doubt the most disappointing location. This location is in dire need of an update and more importantly a thorough cleaning! The exterior was overgrown with weeds. The interior showed a lack of concern by the staff. Our toilet overflowed in the middle of the night for no reason. When reported to the staff we were given towels to soak up the water ourselves! When we tried to do laundry there was no change machine and no change available at the front desk. We were told we could go to the convenience store down the street if we needed change. We came back to our room during the day and found roaches crawling around the coffee maker which we had not used. In fact, we had taken no food into the room at all!! As I said, we have travelled extensively this summer and have not encountered any other Comfort Suites like this one. This property gives the entire chain a bad rep. We will NEVER stay at this location again.

Posted by on Jul 17, 2009

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5 out of 5

excellent hotel

great hotel. but here is a tip. do not use mapquest to find this hotel. they are not even close! Would definately use this hotel again.

Posted by on Apr 26, 2007

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5 out of 5

excellent hotel

great hotel. but here is a tip. do not use mapquest to find this hotel. they are not even close! Would definately use this hotel again.

Posted by on Apr 26, 2007

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Property Features

Quality Suites offers its guests an indoor pool and a fitness center. There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free wired Internet. There's an onsite business center. The business-friendly Quality Suites also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free. This Art Deco Morristown hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Built in 1992
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Suites offers 82 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Comfort Suites Hotel Morristown
  • Comfort Suites Morristown
  • Comfort Hotel Morristown
  • Quality Suites Morristown
  • Quality Suites Hotel Morristown
  • Quality Suites Hotel
  • Quality Suites Morristown
  • Quality Suites Hotel Morristown

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.