Where do i begin? First, I realize that this is a 2-star motel. There were no lofty expectations, but this place managed to underperform anyway.
My brothers arrived a day earlier than my wife and myself and had to change their room b/c there was no door on the bathroom, burn holes in the blankets, a single pillow for two beds and excrement in the toilet. The replacement room was only slightly better. After the one night they had to cancel their reservation and try to get a room somewhere else, no easy task since Nascar and MLB Spring Training were in town and rooms were scarce. Interestingly, the motel never bothered to cancel the charge on my card for their rooms. They also refused to refund my money after the fact.
The next day my wife and i arrived and i immediately tried to cancel our reservation. After waiting 40 minutes or so in line (it was a shift change, apparently), I was told they would not help me; call Travelocity, the receptionist said. Long story short, they refused as well.
Fun fact, there was (still is?) a list of rules taped to the reception window, including my favorite, #8: "No smoking of fentanyl in the rooms or anywhere else, even if you possess." Apparently so much fentanyl is being smoked there a warning needed to be supplied to customers next to the parking rules. I found this so unbelievable i had to take a pic as proof. Unfortunately there's no way to post the it here, but Travelocity take note: i can provide it.