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Red Roof Inn PLUS+ Phoenix West

2.5-star property
5215 W Willetta St, Phoenix, AZ 1-855-201-7819
3.0 out of 5
See all 11 travelocity Reviews

"Very close to shopping and easy access to the freeway " More

By a verified traveler on Mon 09 May 2022

Points Of Interest

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Hotel Description

Phoenix hotel in Maryvale Village area

Maryvale Village stay

A stay at this Maryvale Village hotel places you within 3 miles (5 km) of American Family Fields of Phoenix and 6 miles (10 km) of Grand Canyon University. Arizona Buddhist Temple and Talking Stick Resort Amphitheatre are also within 6 miles (10 km).

Outdoor pool

An outdoor pool is featured at this hotel, along with free self parking. WiFi in public areas is free. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$67* Per night/room Jun 4 - Jun 5

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn PLUS+ Phoenix West ratings based on 11 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn PLUS+ Phoenix West

Everyone (4) Couples (3) Family (4)
1 out of 5
At the time of my check in I was told my card was declined when I booked the room through Travelocity. Front desk assistant was not very helpful explaining why. I had to step aside and re-book the room again using a different card. Which the card I used originally used was good. The beds are soo hard, the lobby and aisles to the rooms are filthy. Never want to stay in a Red Roof again!

Posted by on Apr 23, 2023

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Comment from Hotel Management

Apr 24, 2023 by Damian

Elvira,I apologize that there was any inconvenience on your initial check in. Our front desk does check those reservations with a credit card hold to ensure the card is active. This is a policy designed to help the hotel in high occupancy times to ensure we don't hold rooms that will not get let.

4 out of 5
Very close to shopping and easy access to the freeway

Posted by , from SAN DIEGO on May 9, 2022

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Comment from Hotel Management

May 10, 2022 by RRI

Thank you for taking the time to leave a review. We value you as our guest and look forward to having you stay the next time you need lodging

2 out of 5
Room was not clean whatsoever I even found a used face mask on the floor.

Posted by on Apr 5, 2022

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Comment from Hotel Management

Apr 8, 2022 by RRI

Thank you for taking the time to leave a review. I will most definitely speak to the clean team about your concerns. Please know we value you a our guest and look forward to having you stay the next time you need lodging.

3 out of 5

Posted by on Mar 8, 2022

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4 out of 5
The rooms looked run down. There were old matresses piled up in the back parking lot. The pool was under repair and the pool chairs were thrown onto a big pile.

Posted by , from Greenville on Feb 6, 2022

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4 out of 5

Posted by on Sep 6, 2021

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2 out of 5
If this was a plus, plus I hate to see just a regular Red Roof accommodations. There was no tissues, remote didn't work, and was given 1 towel per person for the entire stay. After calling the front desk for replacement remote and towels, we had to go to the front desk to get them ourselves. The bed was old and all you could feel was metal springs and not sure if the sheets were clean as there were pubic hair on them. I can say that I was thankful the room had a mini fridge for my spouse's medicine, the floors were not carpeted, and the A/C worked great!

Posted by on May 19, 2021

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Comment from Hotel Management

May 21, 2021 by Red Roof Plus

Thank you for taking the time to leave a review. I'm happy to hear the staff was able to provide you with extra towels and a remote that works. I'm also please to hear the AC worked great especially being in Arizona. I will share your kind words with the rest of the staff and we look forward to having you stay the next time you need lodging.

3 out of 5
I like the quiet area, but the road was a little rough, potholes.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 21, 2021 by Ruth

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PHOENIX WEST. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Ruth R Assistant General Manager Red Roof Inn - Red Roof Plus #3643

4 out of 5

Posted by on Mar 20, 2021

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Comment from Hotel Management

Mar 30, 2021 by RedRoof Plus

Thank you

5 out of 5
Convenient location. Clean, accessible facility. Well-furnished, clean room.

Posted by on Feb 5, 2021

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Comment from Hotel Management

Feb 9, 2021 by GM

Thank you for your kind words!

About the Red Roof Inn PLUS+ Phoenix West

Location 5215 W Willetta St, Phoenix, AZ 85043

Property Features

Red Roof Inn PLUS+ Phoenix West offers its guests an outdoor pool, a vending machine, and coffee/tea in a common area. WiFi is free in public spaces. Red Roof Inn PLUS+ Phoenix West also features pool umbrellas and an elevator. Free self parking is available. This Phoenix hotel is smoke free.

  • 133 guestrooms or units
  • 4 levels
  • Built in 1997
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Red Roof Inn PLUS+ Phoenix West offers 133 accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels and pay movies. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Cribs (free)
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Hotel Phoenix West
  • Red Roof PLUS Hotel
  • Phoenix Red Roof Inn
  • Red Roof Inn Phoenix West Hotel Phoenix
  • Red Roof Inn Phoenix West Hotel
  • Red Roof PLUS Phoenix West
  • Red Roof Inn PLUS Hotel
  • Red Roof Inn PLUS Phoenix West
  • Red Roof Inn Phoenix West
  • Red Roof PLUS+ Phoenix West
  • Red Roof Inn Plus Phoenix West
  • Red Roof Inn PLUS+ Phoenix West Hotel
  • Red Roof Inn PLUS+ Phoenix West Phoenix
  • Red Roof Inn PLUS+ Phoenix West Hotel Phoenix

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.