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"Customer service was just ok. When I arrived and checked in they only had one room ready. Afterwards just to get pool towels I waited like 10 mins jus ... " More

By a verified traveler on Tue 19 Jul 2022

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Hotel Description

3-star beachfront resort with free breakfast

On the beach

You'll be within half a mile (1 km) of Tianguis Market and 2 miles (3 km) of Playa Beso with a stay here. Isla del Coral and Bridge of Life are also within 2 miles (3 km).

Poolside dining

This resort features a restaurant, an outdoor pool, and a bar/lounge. Dine at the beachfront restaurant and relax with beach umbrellas. Relax with a drink at the poolside bar and enjoy free perks like buffet breakfast and free self parking.

Studio, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Casablanca Resort ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Casablanca Resort

3 out of 5
Customer service was just ok. When I arrived and checked in they only had one room ready. Afterwards just to get pool towels I waited like 10 mins just to get some towels. The people at the desk don’t ask the guest in line what they need or say we will be right with you. The linen in the room is worn out as well as the towels. The bed sheet and towels look disgusting. Don’t like that if the kitchen is used you have to clean afterwards or I would get charged for it. That is why you have house keeping for. I’m not on vacation to clean. I really like the service of having a spot on the beach with chairs. That was great! No issues there.

Posted by , from NORTH LAS VEGAS on Jul 19, 2022

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casablanca Resort. Free self parking is available. This 3-star Rincón de Guayabitos resort is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Casablanca Resort offers 64 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 3-star resort have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and hair dryers can be requested.

  • In-room kitchen
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.

Albatros - This beachfront restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Snorkeling nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Casablanca Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Casablanca Resort Rincon de Guayabitos
  • Casablanca Rincon de Guayabitos
  • Casablanca Rincon Guayabitos
  • Casablanca Resort Resort
  • Casablanca Resort Rincón de Guayabitos
  • Casablanca Resort Resort Rincón de Guayabitos

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.