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4.0 out of 5

"My room was clean and neat. Always had hot water. However, my TV was not working when I arrived for a three night stay. After requesting a fix for ... " More

By a verified traveler on Tue 12 Jun 2018

Hotel Description

Enjoy the indoor pool at this 3-star Rock Hill hotel

In Rock Hill

You'll find Giordana Velodrome and Novant Health BMX Supercross Track within 2 miles (3 km) of this hotel. Cherry Park and Piedmont Medical Center Trailhead are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 90 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$80* Per night/room Jan 2 - Jan 3

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Rock Hill ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Rock Hill

Everyone (5) Family (2)
5 out of 5
good location clean great people enjoyed my stay would stay there again

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Hotel Management

Thank you for staying with us and we hope to see you again.

4 out of 5
Pros: Clean rooms and comfortable beds.
Cons: Customer service response to complaints
My room was clean and neat. Always had hot water. However, my TV was not working when I arrived for a three night stay. After requesting a fix for two days, it was addressed by the night clerk who dispatched another employee up to my room and he was able to get it going after changing out the cable box and remote. While I was not impressed with the slow service from the previous days, It was obvious that I just did not speak to the right person because the Thursday night clerk and the bar attendant were the right people. They insisted on addressing the issue and I was able to enjoy television on my last night. Overall decent hotel.

Posted by on Jun 12, 2018

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5 out of 5

Relaxing

We had a great time , pool was amazing. Outside fire pit was relaxing.

Posted by on Aug 29, 2016

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5 out of 5

Lacrosse tournament

From the time we arrived, the staff was friendly and helpful. Loved the lounge area and the food and drink options in the lobby. Really appreciated being able to delay check out by an hour. Only one area of improvement- more than one washer or dryer!

Posted by on Jul 12, 2016

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5 out of 5

Worth the money

Great experience, great facility, clean, and great place when you comfort while away from home.

Posted by on Jun 19, 2016

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4 out of 5

Nice hotel in good location

I a wedding to get ready for, check in time isn't until 3pm. I called the night before and asked if I could check in early, they said come as early as I wanted to they had a room ready. No extra charge. The staff was very friendly and welcoming. Hot tub was cold (little disappointing) and the bistro's credit card machines were down slight bummer. (A little over priced). Over all great experience. Perfext location. Right by all restaurants and close to the highway.

Posted by , from greenville, sc on May 16, 2016

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Comment from Hotel Management

May 19, 2016 by Ashley G.

Dear Sara, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Rock Hill. We are pleased to hear that you had an overall great experience with us. I will be sure to pass on your comments to our maintenance team to ensure everything is working properly. We hope to welcome you back the next time you are in the area. Until then, wishing you safe travels. Sincerely, Ashley G. Quality Manager

5 out of 5

Nice get away from home

Clean and relaxing !! Just the place I needed to call a weekend away from home

Posted by , from Rockhill SC on Mar 23, 2015

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3 out of 5

noise level

This is a nice Hotel my only complaint is the noise level from the room above mine. Apparently there's no insulation in the ceiling or the floor. People above me had kids and you could hear them jumping up and down, dropping luggage ect... 

Posted by , from Florida on Jul 29, 2013

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5 out of 5

Great Hotel!

I visit my Dad every year and for the past four years I've stayed at this hotel. It's been great! The people who work there seem to really care about your needs. They have fresh baked cookies, an indoor swimming pool, and clean rooms. What else do you want? It's by far the best 3 star hotel I've ever stayed in.

Posted by on Feb 4, 2009

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1 out of 5

Terrible service and management. Don't be fooled by 3 stars.

Our room was not cleaned properly during our stay. The cleaning person placed our dirty glasses back on the tray without replacing them because they thought that we had not used them. There was no manager on duty on the weekend nights until 8AM, and since we were checking out before 6AM the front desk person was unable to help resolve our issues. It took over a full week of repeated calls to the hotel to finally speak with a manager who initially refused do anything, because I was "offered free breakfast" by the night clerk even though I was checking out an hour before breakfast was available. The manager said "My cleaning manager spoke with the cleaning person that cleaned the room and that the person admitted to not replacing the glasses in the room". After insisting that I could have received much better service than that in a hotel stay for half of the price, the manager would only relent to refunding $ of my $ bill for two nights. I told the manager that I would include whatever resolution that was offered in my review so it is only fair that I mention that the manager did credit my account with $. Oh, and the breakfast that I was offered ... that will cost you eight bucks a person which is a far cry from the free continental breakfasts given at many other hotels. The gym is so tiny that two people can barely move in the room, and the indoor pool area reeks of chlorine so badly that it is even unpleasant just to walk through. You be the judge, but don't say that you were not warned by my review. This hotel is truly subpar compared with other Marriott hotels that I have stayed in.

Posted by on Jul 8, 2008

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About the Courtyard by Marriott Rock Hill

Location 1300 River Run Ct, Rock Hill, SC 29732-1708

Property Features

Courtyard by Marriott Rock Hill offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 675 square feet (63 square meters). Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Rock Hill. Free self parking is available. This 3-star Rock Hill hotel is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 675 sq ft of conference space
  • 63 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (38.6 km / 24 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Rock Hill offers 90 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Bistro Cafe - This bistro serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation.

  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 9.95 per person (approximately)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Rock Hill
  • Courtyard Marriott Rock Hill
  • Courtyard Rock Hill
  • Marriott Courtyard Rock Hill
  • Marriott Rock Hill
  • Rock Hill Courtyard Marriott
  • Rock Hill Marriott
  • Courtyard By Marriott Rock Hill Hotel Rock Hill
  • Courtyard Marriott Rock Hill Hotel
  • Rock Hill Courtyard
  • Courtyard by Marriott Rock Hill Hotel
  • Courtyard by Marriott Rock Hill Rock Hill
  • Courtyard by Marriott Rock Hill Hotel Rock Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.