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Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel

2.5-star property
5171 Brecksville Road, Richfield, OH 1-855-201-7819
4.4 out of 5
Excellent!
See all 25 travelocity Reviews

"Friendly, competent and professional staff. " More

By a verified traveler on Tue 22 Nov 2022

Points Of Interest

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Hotel Description

Hotel near Cuyahoga Valley National Park in Richfield

In Richfield

Within 3 miles (5 km) of this Richfield hotel, you'll find Cuyahoga Valley National Park and Brecksville Reservation. Sleepy Hollow Golf Course and Furnace Run Metro Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room May 2 - May 3

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel

Everyone (11) Couples (2) Family (6)
5 out of 5

Posted by on Apr 20, 2024

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Comment from Hotel Management

Apr 21, 2024 by Holiday Inn Express Richfield

Thank you for the great rating!

5 out of 5

Posted by on Dec 18, 2023

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Comment from Hotel Management

Dec 18, 2023 by Holiday Inn Express Richfield

Thank you for the five out of five!

5 out of 5

Posted by on Dec 30, 2022

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5 out of 5
Friendly, competent and professional staff.

Posted by on Nov 22, 2022

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Comment from Hotel Management

Nov 24, 2022 by Holiday Inn Express Richfield

Thank you for the five out of five!

5 out of 5

Posted by , from GRAND RAPIDS on Aug 1, 2022

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3 out of 5

Posted by on Jul 24, 2022

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5 out of 5
Landscape looks maintained. Helpful and very courteous from the front desk to the buffet breakfast Thank you

Posted by on Jun 6, 2022

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Comment from Hotel Management

Jun 10, 2022 by Holiday Inn Express Richfield

Thank you for the five out of five.

3 out of 5
Bathroom not stocked.Air vent didn't work.Desk workers were friendly

Posted by on Mar 3, 2022

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Comment from Hotel Management

Mar 4, 2022 by Janet, Sales

We apologize for the bathroom supplies. We have a centralized exhaust system rather than individual units.

5 out of 5
Ok

Posted by on Feb 4, 2022

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Comment from Hotel Management

Feb 4, 2022 by Janet, Sales

Thank you for the five out of five!

4 out of 5
Close to Cuyahoga National Park. My only complaint is there was no shower gel in the bottle when I was getting my shower. All else was great!

Posted by on Oct 13, 2021

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Comment from Hotel Management

Oct 13, 2021 by Janet, Sales

We apologize for the no shower gel and are glad that all else was well.

About the Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel

Location 5171 Brecksville Road, Richfield, OH 44286

Property Features

Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Richfield hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel offers 67 accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Sustainability/community reinvestment (10% revenue or more)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Cleveland Richfield
  • Holiday Inn Express Hotel Cleveland Richfield
  • Holiday Inn Express Hotel Suites Cleveland Richfield
  • Express Cleveland Richfield
  • Holiday Inn Express Hotel Suites Cleveland Richfield

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.