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"Convenient to the airport, bed was comfortable room was clean. Breakfast was provided with stay. " More

By a verified traveler on Fri 30 Jul 2021

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Hotel Description

Enjoy free breakfast at this Brook Park hotel

Near the airport

You'll be within half a mile (1 km) of Kaiser Permanete Medical Center and 2 miles (3 km) of North Park Care Center with a stay here. Parma Medical Center and MetroHealth Parma Medical Center - Inpatient Hospital are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.

Free WiFi, refrigerators

The 64 soundproofed guestrooms offer free WiFi and room service. Other amenities include refrigerators, microwaves, and TVs with satellite channels.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Dec 12 - Dec 13

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Airport Inn & Suites Cleveland ratings based on 22 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Airport Inn & Suites Cleveland

Everyone (14) Couples (3) Family (5)
5 out of 5
Clean property

Posted by on Nov 21, 2021

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5 out of 5
Nice

Posted by on Oct 22, 2021

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2 out of 5
From the first step we took out of our vehicle we felt unsafe. The parking lot was not well lit and trash everywhere . We we stepped into the elevator it looked like it wasn’t cleaned for months and the floor was covered in liquid that had been spilt multiple times with no one to even touch it. Our room was a nonsmoking room and as soon as we opened the door before walking inside the smell of smoke poured out of the room . We used our own blanket to cover with as well as put clothing down overtop the pillows so our faces would not have to touch there sheets that were stained . The only reason we stayed at all was due to the fact that it was midnight when we arrived - didn’t have our children- and were completely exhausted from spending two days at a amusement park before hand and had no other options . Worst place I have ever stayed in .

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 7, 2021 by Management

We apologize you experience at the property was not a good one for you, we will look into this and have a talk with our staff to see what happen and improve any thing that is a issue to make sure our guest feel safe and comfortable. Again we apologize.

4 out of 5
Convenient to the airport, bed was comfortable room was clean. Breakfast was provided with stay.

Posted by on Jul 30, 2021

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2 out of 5

Posted by on Jul 22, 2021

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1 out of 5

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jul 10, 2021 by Guest Services

We are sorry we failed to meet your expectations. We would love to hear how we could improve.

5 out of 5

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jul 10, 2021 by Guest Services

Thanks for your perfect review

5 out of 5
Good place to stay, well ran by the staff. It feels safe which is the key.

Posted by , from Phoenix on Oct 15, 2020

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Comment from Hotel Management

Oct 15, 2020 by VJ

Dear Erik, Thank you for taking time and leave feedback for your recent stay with us. We glad to have 5 start review and keep doing our best. Hope we will see you back if you are in our area again.

4 out of 5
Nothing stuck out either good or bad..............

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 19, 2020 by VJ

Dear Valued Guest, Thank you for taking time and leave your valued feedback for your recent visit with us.

5 out of 5
loved everything. about the property. except, the parking lot is on the small side.

Posted by , from DETROIT, MI on Jan 29, 2020

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Comment from Hotel Management

Feb 8, 2020 by VJ

Dear Valued guest, Thank you for taking time and leave a feedback for your recent stay with us. I am happy to hear that you enjoyed your stayed. Parking lot issue please accept our apology. Come back and see us.

About the Best Western Airport Inn & Suites Cleveland

Location 16501 Snow Rd, Brook Park, OH 44142

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Airport Inn & Suites Cleveland. Limited free parking is available on a first-come, first-served basis. This Brook Park hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not offer airport transportation service on Sundays.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 20 per pet, per night (maximum USD 100 per stay), plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Airport
  • Best Western Airport Inn
  • Best Western Airport Inn Cleveland Brook Park
  • Best Western Airport Inn Cleveland
  • Best Western Airport Cleveland Brook Park
  • Best Western Airport Cleveland
  • Best Western Brook Park
  • Best Western Airport Hotel Brook Park
  • Brook Park Best Western
  • & Suites Cleveland Brook Park
  • Best Western Airport Inn & Suites Cleveland Hotel
  • Best Western Airport Inn & Suites Cleveland Brook Park
  • Best Western Airport Inn & Suites Cleveland Hotel Brook Park

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.