"I like the cleanliness of the hotel and the staff is nice. I don't like that my itenirary wasn't rebooked with the hotel like it was supposed to be " More
In Brooklyn
Within 3 miles (5 km) of this Brooklyn hotel, you'll find Memphis Kiddie Park and Sweetie's GolfLand. Cleveland Metroparks Zoo and University Hospital Parma OH are also within 6 miles (10 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.
Jun 15, 2021 by Hotel Management
Thank you for your review. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
May 11, 2021 by Hotel Management
Thank you for selecting our hotel and sharing your evaluation. While we are glad you liked our well-maintained hotel and our courteous associates, we regret the issues you had with your reservation. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Mar 16, 2020 by Hotel Management
Charles, thank you for being our guest. We are sorry for the smoke odor you encountered in your non-smoking room. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not experience such a problem again going ahead. We also apologize for the incident you mentioned and for the inconvenience this caused to you and your wife. We have shared your concern with regard to the shower with our maintenance team so that they can fix it immediately. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Sep 18, 2018 by Hotel Management
Dan, thank you for taking the time to review your stay at Extended Stay America. We’re happy to know you liked our well-maintained room and that our location was ideal for you. However, we’re sorry for the inconvenience you had due to the pillows. We hope this did not overshadow your otherwise positive experience with us, and we look forward to seeing you again back soon. Sincerely, Hotel Management
Oct 4, 2017 by Management
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed. Hotel Management
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Cleveland Brooklyn also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Brooklyn hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Cleveland Brooklyn offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.