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4.4 out of 5

"The hotel was quiet and clean. The pull out couch didn't have a very good mattress. The pillows were all too flat. The sliding shower door wouldn't st ... " More

By a verified traveler on Sun 16 Feb 2020

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Hotel Description

3-star apartment with free WiFi in Beachwood

In Beachwood

Within 2 miles (3 km) of this Beachwood aparthotel, you'll find ETON Chagrin Blvd Shopping Center and Maltz Museum of Jewish Heritage. Pinecrest Plaza Shopping and The Temple Tifereth Israel are also within 2 miles (3 km).

Renovated in 2017

This aparthotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 91 apartments offer free WiFi and free wired Internet, as well as LCD TVs. Coffee/tea makers, dishwashers, and hair dryers are also available.

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$132* Per night/room Nov 21 - Nov 22

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Cleveland Beachwood ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Home2 Suites by Hilton Cleveland Beachwood

Everyone (5) Couples (2) Family (3)
2 out of 5
The front desk staff members were friendly and welcoming, and tried their best to accommodate the hotel guests. My room appeared neat and clean, but due to COVID-19, housekeeping was by request only. I did request my sheets and towels to be changed twice during my stay, however that was NEVER done! The bathroom floor was NEVER washed, nor was the carpet ever vacuumed. Each night, I came back to towels on the bathroom floor and and bedsheets that were never changed. The best that they could do was to send up a supply of clean towels. I was repeatedly told that they were understaffed. I asked to speak with the manager, but this never happened either!

Posted by on Mar 23, 2021

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Comment from Hotel Management

Mar 24, 2021 by Kurt

Thank you for taking the time to share your experience. We are sorry to hear about the issues that you experienced with the housekeeping service during your stay. We appreciate your feedback and will take your comments into consideration as we strive to better our services for our guests. Thank you again for taking the time to share your experience and we hope you will give us another opportunity to better serve you in the future.

4 out of 5
The hotel was quiet and clean. The pull out couch didn't have a very good mattress. The pillows were all too flat. The sliding shower door wouldn't stay closed unless wedged with a towel. Breakfast was good, but had no fruit offerings. Would stay here again if had too. The kitchen area was well stocked and even had dishwasher in the room!

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 28, 2020 by Kurt

Thank you for taking the time to share your experience. We appreciate your feedback as we are always striving to better our services for out guests. Rest assured that we are addressing the issues that you experienced with the pillows and the bathroom door. We appreciate you bringing these matters to our attention and we hope that you will give us another opportunity to better serve you in the future.

4 out of 5
Clean and comfortable room. I enjoyed the fresh modern room.

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 28, 2020 by Kurt

Thank you for taking the time to share your experience. We appreciate your feedback and hope to see you again during your travels.

4 out of 5
Very clean hotel. Staff were super nice. I wasn’t there for very long, just to sleep but room was quiet and comfort

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 21, 2020 by Kurt

Thank you for taking the time to share your experience. We appreciate your kind words. I have shared your feedback with my team as we continue to strive to improve our services for our guests. We wish you safe travels and hope to welcome you home again soon!

5 out of 5
We enjoyed the king size bed w kitchenette. Nice amenities to swim, exercise and even do laundry!

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 4, 2019 by Kurt

Thank you for taking the time to share your experience and for your kind words. We appreciate your feedback and we are glad that you felt at home. We hope to see you again during your travels.

5 out of 5
Eberything was great especially having a pull out sofa

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Kurt

Thank you for taking the time to rate our property. I appreciate your comments regarding your recent stay at the Home2 Beachwood.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

5 out of 5
Modern quiet attentive staff They helped me print some puzzles when the computer demons acted up. Breakfast was much better then what I expected basis on the description of “continental”.

Posted by on Apr 14, 2019

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5 out of 5
Very comfortable bed and clean all around !! Bathroom was clean and nothing was out of place

Posted by on Jan 11, 2019

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Comment from Hotel Management

Jan 31, 2019 by Candace Lewis

Dear guest, Thank you for taking the time to share your feedback. It is feedback like this that continues to empower my team and I to deliver an exceptional guest experience. We hope to welcome you back soon! Candace Lewis General Manager

4 out of 5
great friendly staff, breakfast just ok, looks just like the pix online, clean, love the shower pressure.

Posted by , from Connecticut on Jul 2, 2018

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Comment from Hotel Management

Jul 3, 2018 by Anthony C

Thank you for your review! We hope to see you again soon!

5 out of 5
The hotel was great would definitely stay here again

Posted by on Jul 25, 2017

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Comment from Hotel Management

Sep 12, 2017 by Home2 Suites Management

Thank you for choosing the Home2 Suites and thank you for your kind words about our hotel. We do hope to see you again on your next trip to the area!

About the Home2 Suites by Hilton Cleveland Beachwood

Location 3589 Park East Drive, Beachwood, OH 44122

Property Features

Home2 Suites by Hilton Cleveland Beachwood offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A terrace, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Home2 Suites by Hilton Cleveland Beachwood. Free self parking is available. A complete renovation of Home2 Suites by Hilton Cleveland Beachwood was completed in 2017. This 3-star Beachwood aparthotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Built in 2016
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Cleveland Beachwood offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. This Beachwood aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Cleveland Beachwood Hotel
  • Home2 Suites Hilton Cleveland Hotel
  • Home2 Suites Hilton Cleveland Beachwood
  • Home2 Suites Hilton Cleveland
  • Home2 Suites By Hilton Cleveland Beachwood Ohio
  • Home2 Suites by Hilton Cleveland Beachwood Beachwood
  • Home2 Suites by Hilton Cleveland Beachwood Aparthotel
  • Home2 Suites by Hilton Cleveland Beachwood Aparthotel Beachwood

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.