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4.9 out of 5

"Staff very friendly and helpful. " More

By a verified traveler on Tue 11 May 2021

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Hotel Description

3-star hotel with an indoor pool, connected to the convention center

Convention convenience

You'll be within 3 miles (5 km) of John Christ Winery and 6 miles (10 km) of Crocker Park with a stay here. Miller Nature Preserve and Lake Erie are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Free WiFi, kitchens

The 116 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Smart TVs come with digital channels, and other amenities include free WiFi and sofa beds.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$95* Per night/room Nov 21 - Nov 22

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Residence Inn Cleveland Avon at The Emerald Event Center ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn Cleveland Avon at The Emerald Event Center

Everyone (3) Family (5)
5 out of 5
Staff very friendly and helpful.

Posted by on May 11, 2021

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Comment from Hotel Management

May 12, 2021 by Residence Inn Cleveland-Avon

Thank you for the 5/5 review! We are glad that you enjoyed your stay and hope to see you again soon!

5 out of 5

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 29, 2021 by Residence Inn Cleveland-Avon

Thank you for the wonderful review! We hope to see you again soon!

5 out of 5
Dave at the front desk was really helpful as was the entire staff.

Posted by on Jan 24, 2021

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Comment from Hotel Management

Jan 27, 2021 by Residence Inn Cleveland-Avon

Thank you for the 5/5 review! We look forward to seeing you again in the future!

5 out of 5

Posted by on Nov 29, 2020

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Comment from Hotel Management

Nov 30, 2020 by RI Avon

We appreciate the feedback and the outstanding review!

5 out of 5
This hotel is clean and comfortable and Anita was friendly and professional. Excellent location and close to Veteran’s Memorial Park, one of my favorite locations in Ohio.

Posted by , from Columbus OH on Sep 4, 2020

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Comment from Hotel Management

Sep 10, 2020 by RI Avon

We appreciate the great review! We hope to see you again the next time your travels bring you to Avon, Ohio!

5 out of 5
Great property and the staff was excellent!! Breakfast buffet was outstanding

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 4, 2019 by RI Avon

Thank you for letting us know how your experience went! We look forward to seeing you again very soon!

5 out of 5

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 18, 2019 by RI Avon

Thank you for the 5 out of 5 star review!

4 out of 5
It was a lovely space overall and clean. Nice customer service. No complaints. They only recommendation for anyone thinking of getting a room with a sofa bed is that sleeping on the sofa bed is not comfortable. So anyone with back problems, I recommend get a room with double beds.

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 20, 2019 by RI Avon

Thank you for letting us know how your stay went. We value your opinion and feedback.

About the Residence Inn Cleveland Avon at The Emerald Event Center

Location 33040 Just Imagine Drive, Avon, OH 44011

Renovations + Closures

The following facilities are closed on Sunday, Friday, and Saturday:

  • Bar/lounge

Property Features

Residence Inn Cleveland Avon at The Emerald Event Center offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Tour/ticket assistance, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn Cleveland Avon at The Emerald Event Center. Free self parking is available. This 3-star Avon hotel is smoke free.

  • 116 guestrooms or units
  • 5 levels
  • 9 conference rooms
  • 11,000 sq ft of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Residence Inn Cleveland Avon at The Emerald Event Center offers 116 accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Residence Inn Cleveland Avon at The Emerald Event Center has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Cleveland Avon Emerald Event Center Hotel
  • Residence Inn Cleveland Emerald Event Center Hotel
  • Residence Inn Cleveland Avon Emerald Event Center
  • Residence Inn Cleveland Emerald Event Center
  • Residence Inn Cleveland Avon Emerald Event Center Hotel
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  • Residence Inn Cleveland Emerald Event Center
  • Residence Inn Cleveland Avon at The Emerald Event Center Avon
  • Residence Inn Cleveland Avon at The Emerald Event Center Hotel
  • Hotel Residence Inn Cleveland Avon at The Emerald Event Center
  • Residence Inn Cleveland Avon at The Emerald Event Center Avon
  • Residence Inn Cleveland Emerald Event Center Hotel
  • Cleveland Emerald Event Center

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.