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SkyLight Inn Cleveland - Willoughby

2.5-star property
34600 Maplegrove Rd, Willoughby, OH 1-855-201-7819
2.5 out of 5
See all 37 travelocity Reviews

"I got a non-smoking room and was told that all the non-smoking rooms (272) were on the second floor. I would rather have a room on the ground floor s ... " More

By a verified traveler on Tue 20 Jun 2023

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Willoughby motel

In shopping district

Within 3 miles (5 km) of this Willoughby motel, you'll find Chagrin River and Lake Health West Medical Center. Also, Classic Park is within 3 miles (5 km) and Indian Museum of Lake County is within 6 miles (10 km).

Terrace

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A terrace, a garden, and express check-in are also on offer.

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$54* Per night/room Oct 2 - Oct 3

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SkyLight Inn Cleveland - Willoughby ratings based on 37 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for SkyLight Inn Cleveland - Willoughby

Everyone (23) Couples (4) Family (4)
1 out of 5
The front desk clerk was not very friendly, gave a creepy vibe. The place seemed like a rent by the hour. Non smoking room smelled like cigarettes. The walls and floor were filthy. Dried boogers on bathroom wall. Shower walls had built up soapscum. Floor was super sticky and dust bunnies around the furniture. Would never stay again. Barely a step up from camping.

Posted by on Jul 28, 2023

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3 out of 5
I got a non-smoking room and was told that all the non-smoking rooms (272) were on the second floor. I would rather have a room on the ground floor since there are no elevators. I had to open a door on the ground floor to get in and that floor reeked of smoke. Then walk up the stairs and go through another door (the lock on that door was broken so anyone could open it) and when I was on the second floor it still smelled like smoke. Even my room before I aired it out smelled like smoke. The room was clean and comfortable with a fridge and microwave. The fridge wanted to freeze everything. I tried to adjust it but it didn't seem to make any difference. I didn't have much interaction with the staff but I thought that they were friendly and seemed helpful.

Posted by , from Fort Worth on Jun 20, 2023

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5 out of 5
For an economical price, I had a refrigerator & microwave, good noise insulation (Didn’t hear a thing!), and reliable free internet. Shower massage was nice, too.

Posted by , from East Cleveland on Oct 17, 2022

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5 out of 5

Posted by , from East Cleveland on Oct 16, 2022

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1 out of 5
I did not like anything about the property. I will never stay there again and will never recommend that anyone stay there! The room was filthy. The sink was clogged, the phone did not work, the tub in the bathroom did not have the stopper. I have never been more tempted to take a $100 loss!!

Posted by , from BUFFALO on Sep 26, 2022

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2 out of 5
So, this def fell into our bottom list of hotels we ever stayed at. We got in around 10:30pm friday exhausted and when got to the room and brought all our stuff up, I found an opened used condom and cups of jello shots by the skirt of the bed. Called down and asked to be moved. They moved us to a room across the hall. Went to put our drinks in the fridge and it was u plugged and there were tons of bugs in the fridge and although the beds were made, there was trash from the previous stay in the can. I was so exhausted and didnt want to deal with asking for a refund and the hassle of finding another place we stayed. We didnt touch the fridge again nor did we mess with the garbage. Just disappointed in this stay overall and the place. :/. The check in lady was super nice. The gentleman didn’t seem to know what to do when we called and came down though

Posted by on Aug 7, 2022

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Comment from Hotel Management

Aug 27, 2022 by Sunny

Sorry for the Inconvenience created

2 out of 5
The floor was filthy. Found a french fry on the floor under the night stand in clear view.

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 30, 2022 by Front Desk

We do apologize that we were unable to meet your satisfaction of cleanliness, and have taken the proper measures to ensure that this will no longer be an issue. We do hope that you give us a chance to make up for this issue.

5 out of 5
The clerk was very nice and housekeeping was nice enough to open my door when my key didn't work

Posted by on Dec 28, 2021

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Comment from Hotel Management

Jan 4, 2022 by Sunny

Thank you so much for your feedback.

1 out of 5
Room was disgusting. Filthy everything. It was beyond grungy with even splashes of who knows what running down wall. Holes in doors and wall. Felt like a nasty place you might rent by the hour. Slept in clothes. Left shoes on. Would have left but was late

Posted by on Dec 20, 2021

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Comment from Hotel Management

Jan 21, 2022 by Sunny

We are sorry about your stay was unhappy. However, We do clean the rooms on daily basis. Although, If you would have come to front desk they coluld have help you out or change your room. Thank you for letting us know now we will definitely work on it.

3 out of 5

Posted by on Dec 20, 2021

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About the SkyLight Inn Cleveland - Willoughby

Location 34600 Maplegrove Rd, Willoughby, OH 44094

Property Features

SkyLight Inn Cleveland - Willoughby offers its guests a terrace, a vending machine, and a garden. Public spaces have free WiFi. SkyLight Inn Cleveland - Willoughby also features laundry facilities, express check-in, and express check-out. Free self parking is available.

  • 110 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Terrace
  • Garden
  • ATM

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

SkyLight Inn Cleveland - Willoughby offers 110 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • Annual carbon offsets
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • No elevators
  • Smoke detector
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • SKYLIGHT INN CLEVELAND WILLOUGHBY
  • SKYLIGHT INN CLEVELAND
  • SKYLIGHT CLEVELAND WILLOUGHBY
  • Skylight Cleveland Willoughby
  • SkyLight Inn Cleveland - Willoughby Motel
  • SkyLight Inn Cleveland - Willoughby Willoughby
  • SkyLight Inn Cleveland - Willoughby Motel Willoughby
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.