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"The clerk was very nice and housekeeping was nice enough to open my door when my key didn't work " More

By a verified traveler on Tue 28 Dec 2021

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Hotel Description

Enjoy the free WiFi at this Willoughby motel

In shopping district

Within 3 miles (5 km) of this Willoughby motel, you'll find Chagrin River and Lake Health West Medical Center. Also, Classic Park is within 3 miles (5 km) and Indian Museum of Lake County is within 6 miles (10 km).

Terrace

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. A terrace, a garden, and express check-out are also on offer.

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$48* Per night/room Oct 18 - Oct 19

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SkyLight Inn Cleveland - Willoughby ratings based on 33 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for SkyLight Inn Cleveland - Willoughby

Everyone (20) Couples (4) Family (4)
1 out of 5
I did not like anything about the property. I will never stay there again and will never recommend that anyone stay there! The room was filthy. The sink was clogged, the phone did not work, the tub in the bathroom did not have the stopper. I have never been more tempted to take a $100 loss!!

Posted by , from BUFFALO on Sep 26, 2022

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2 out of 5
So, this def fell into our bottom list of hotels we ever stayed at. We got in around 10:30pm friday exhausted and when got to the room and brought all our stuff up, I found an opened used condom and cups of jello shots by the skirt of the bed. Called down and asked to be moved. They moved us to a room across the hall. Went to put our drinks in the fridge and it was u plugged and there were tons of bugs in the fridge and although the beds were made, there was trash from the previous stay in the can. I was so exhausted and didnt want to deal with asking for a refund and the hassle of finding another place we stayed. We didnt touch the fridge again nor did we mess with the garbage. Just disappointed in this stay overall and the place. :/. The check in lady was super nice. The gentleman didn’t seem to know what to do when we called and came down though

Posted by on Aug 7, 2022

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Comment from Hotel Management

Aug 27, 2022 by Sunny

Sorry for the Inconvenience created

2 out of 5
The floor was filthy. Found a french fry on the floor under the night stand in clear view.

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 30, 2022 by Front Desk

We do apologize that we were unable to meet your satisfaction of cleanliness, and have taken the proper measures to ensure that this will no longer be an issue. We do hope that you give us a chance to make up for this issue.

5 out of 5
The clerk was very nice and housekeeping was nice enough to open my door when my key didn't work

Posted by on Dec 28, 2021

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Comment from Hotel Management

Jan 4, 2022 by Sunny

Thank you so much for your feedback.

1 out of 5
Room was disgusting. Filthy everything. It was beyond grungy with even splashes of who knows what running down wall. Holes in doors and wall. Felt like a nasty place you might rent by the hour. Slept in clothes. Left shoes on. Would have left but was late

Posted by on Dec 20, 2021

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Comment from Hotel Management

Jan 21, 2022 by Sunny

We are sorry about your stay was unhappy. However, We do clean the rooms on daily basis. Although, If you would have come to front desk they coluld have help you out or change your room. Thank you for letting us know now we will definitely work on it.

3 out of 5

Posted by on Dec 20, 2021

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3 out of 5
Will not stay there again location was perfect but took forever to get the front desk , and hallway outside the room smelled so strong of marijuana, that was worried my granddaughter was going to get sick , room was fine

Posted by on Aug 8, 2021

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Comment from Hotel Management

Sep 14, 2021 by Sunny

We are sorry about your stay was unhappy. However, We do have smoking rooms and non-smoking rooms on the property, So that could be the reason you might smelled of smoke around your room. Thank you for letting us know we will definitely work on that.

5 out of 5

Posted by on Jul 19, 2021

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1 out of 5
My room had bedbugs I was bitten by them hotel refused to do anything about it

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 8, 2021 by Sunny

Thank you for your feedback. However, We are sorry that you had that experience, Although if you would come on same time at front-desk when you found out someone whould have help you or change your room or else they would give you some discount. Furthermore, We noramally do not have complains like this, actually you were in that room for a week and never talk to us till the day you had to check-out and we inspect the room could not find anything. Thank you for letting us know now we will work on it.

1 out of 5
Jaguzzi tub was dirty nobody came and clean it after constantly I called and complained over and over I had too clean it myself couldn’t even use the jaguzzi come too find out filter was dirty and employees didn’t know how too change it

Posted by on Feb 7, 2021

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About the SkyLight Inn Cleveland - Willoughby

Location 34600 Maplegrove Rd, Willoughby, OH 44094

Property Features

As a guest of SkyLight Inn Cleveland - Willoughby, you'll find a terrace, a garden, and laundry facilities. Public spaces have free WiFi. The business-friendly SkyLight Inn Cleveland - Willoughby also features express check-in, express check-out, and RV/bus/truck parking. Free self parking is available. Smoking is allowed in designated areas at this Willoughby motel.

  • 110 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

SkyLight Inn Cleveland - Willoughby offers 110 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • Annual carbon offsets
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • No elevators
  • Smoke detector
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • SKYLIGHT INN CLEVELAND WILLOUGHBY
  • SKYLIGHT INN CLEVELAND
  • SKYLIGHT CLEVELAND WILLOUGHBY
  • Skylight Cleveland Willoughby
  • SkyLight Inn Cleveland - Willoughby Motel
  • SkyLight Inn Cleveland - Willoughby Willoughby
  • SkyLight Inn Cleveland - Willoughby Motel Willoughby
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.