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4.3 out of 5

"Courteous staff, nice rooms. We will definitely revisit in the future. " More

By a verified traveler on Mon 08 Jun 2020

Hotel Description

3-star hotel in Donelson

Near the airport

With a stay at this Donelson hotel, you'll be within 2 miles (3 km) of Larry Keeton Theater and 6 miles (10 km) of Two Rivers Golf Course. Lane Motor Museum and Wave Country are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, business center, and free airport shuttle. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and an area shuttle.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 83 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include refrigerators, premium bedding, and coffee/tea makers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$112* Per night/room May 23 - May 24

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Nashville Airport ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Nashville Airport

Everyone (18) Couples (4) Family (2)
4 out of 5

Posted by on Mar 26, 2021

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1 out of 5

Posted by on Jan 2, 2021

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Comment from Hotel Management

Jan 8, 2021 by Kristi

Ouch. It appears that we fell short of your expectations. Sure wish you would share our opportunities for improvement. I hope you will give us another chance in the future to get it right.

4 out of 5

Posted by on Oct 13, 2020

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5 out of 5

Posted by on Sep 21, 2020

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5 out of 5

Posted by on Jun 18, 2020

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5 out of 5
Courteous staff, nice rooms. We will definitely revisit in the future.

Posted by , from Columbia CT on Jun 8, 2020

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Comment from Hotel Management

Jun 8, 2020 by Hyatt Place Nashville Airport

Thank you!

4 out of 5

Posted by on Jun 8, 2020

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Comment from Hotel Management

Jun 8, 2020 by HPNA

Thank you

5 out of 5
Clean and spacious room , beds were pretty comfy also

Posted by on Dec 19, 2019

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5 out of 5
Nice place, pleasant staff . Would stay here again.

Posted by on Oct 21, 2019

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3 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 6, 2019 by Audrey

Hello, Thank you for rating your stay. I hope that you will choose to stay with us again in the future. Sincerely, Audrey Elliott General Manager

About the Hyatt Place Nashville Airport

Location 721 Royal Pkwy, Nashville, TN 37214

Property Features

Hyatt Place Nashville Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 1130 square feet (105 square meters). The business-friendly Hyatt Place Nashville Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. An area shuttle within 3 mi and a roundtrip airport shuttle at scheduled times are free. This 3-star Nashville hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 5 levels
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge)

Transport

  • Airport: Nashville International Airport (BNA) (2 km / 1.2 mi)
  • Train station: Nashville Donelson Station (3.1 km / 1.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi

Room Amenities

Hyatt Place Nashville Airport offers 83 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Starbucks - Onsite coffee shop. Open 24 hours.

Lobby Bar - Onsite cocktail bar. Happy hour is offered. Open select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property Registry Number - 248253
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Nashville Airport
  • Hyatt Place Nashville Airport
  • Hyatt Nashville Airport
  • Hyatt Place Nashville Airport Hotel Nashville
  • Nashville Hyatt
  • Hyatt Place Nashville Airport Hotel
  • Hyatt Nashville Nashville
  • Hyatt Place Nashville Airport Hotel
  • Hyatt Place Nashville Airport Nashville
  • Hyatt Place Nashville Airport Hotel Nashville

You should know

  • The seasonal pool will open in December and close in April.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.