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"Staff at this property are very friendly and provide very good customer service. The facility would require some serious improvements. The location is ... " More

By a verified traveler on Tue 03 Jan 2023

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Hotel Description

Inn near Condado Beach in San Juan

Oceanside stay

A stay at this Condado inn places you within half a mile (1 km) of Casino del Mar at La Concha Resort and 2 miles (3 km) of Condado Beach. Pan American Pier and Puerto Rico Convention Center are also within 3 miles (5 km).

Terrace, bar/lounge

This inn features a bar/lounge, free WiFi in public areas, and a terrace. A garden, a library, and dry cleaning are also on offer.

Full Economy

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$98* Per night/room Apr 1 - Apr 2

Accessible Full Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

King Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Deluxe

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Available Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Casa del Caribe Inn ratings based on 15 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Casa del Caribe Inn

Everyone (8) Couples (5) Family (3)
1 out of 5
The stay in this place is terrible, the place is dirty and the rooms smell damp, we were also bitten by bed bugs, I had to leave on the 4th night and when I arrived in the USA I went to the doctor which cost $800 between appointments and medications.

Posted by on Mar 25, 2024

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Comment from Hotel Management

Mar 26, 2024 by Eddy

Dear Dany,We have no notes on your folio about any complaint during your stay that you have mentioned to our staff about any issuesl. We also see that did stay for the total days you booked. Our hotel is serviced by a professional pest control crew on a regular basis.Best regards,Casa Del Caribe Inn,Resevations Department

1 out of 5
The fact that the description says parking available anyone would only imagine that the parking is a parking lot absolutely not the street first come first serve if you find one if not it’s a $25 parking fee for 24 hours… the house was super cute and adorable but it needs very updated furniture and paint to bring it to life and not have that motel feeling

Posted by on Sep 12, 2023

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Comment from Hotel Management

Sep 14, 2023 by Eddy

Dear Zuleika,Thank you for staying with us. There are plenty of free strret parking available. There is also paid parking as well across the street. We really appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

4 out of 5
Staff at this property are very friendly and provide very good customer service. The facility would require some serious improvements. The location is prime.

Posted by on Jan 3, 2023

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Comment from Hotel Management

Jan 6, 2023 by Front desk Casa Del Caribe

Thank you for choosing us for your stay, your recomendations will be taken into consideration. We hope to see you soon.

5 out of 5

Posted by on Nov 1, 2022

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Comment from Hotel Management

Mar 9, 2023 by Eddy

Dear Daniel,Thank you for staying with us. We appreciate your feedback.Best regards,EddyCasa Del Caribe Inn,In House Manager

1 out of 5
Choosing Casa Del Caribe Inn was the worst decision of my vacation. First, the property is not well kept. It looked abandoned. The room itself reeked of cigarette smell. The sheets were dirty and had cigarette burns. The bed frame was broken and the safe was not working either. There were hardly any drawers to put belongings in. The shower was leaky, the room was dirty. When I asked for my room to be cleaned, they stated that they would only clean the room every three days and the same was true for towels. We needed to purchase plug ins to help with the smell. There are no phones in the room, so we had to call the front desk from our cell phones. There were hardly any representatives in the front desk. They used a rock/stone to keep the doors open overnight. I did not feel safe at all. I asked to speak to the manager, and he never got back to me. I asked Travelocity for a partial refund and the hotel denied my request.

Posted by , from BRONX NEW YORK on Dec 10, 2021

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Comment from Hotel Management

Dec 13, 2021 by Eddy

Dear Rosalynn, Thank you for your feedback. Best regards, Eddy Casa Del Caribe Inn In House Manager

1 out of 5
Bedbugs! Dirty! Staff not helpful! No parking! Not on the beach, don't be fooled with the pictures of the beach!

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 16, 2021 by Ambassador Team

Thank you for your review!

2 out of 5
This Inn is good if you have not other options or something last minute. Needs updating.

Posted by on May 4, 2021

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Comment from Hotel Management

Jan 20, 2022 by Eddy

Dear Anonymous, Thank you for your feedback. Best regards, Eddy Casa Del Caribe Inn In House Manager

1 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

Jan 20, 2022 by Eddy

Dear Anonymous, Thank you for your feedback. Best regards, Eddy Casa Del Caribe Inn In House Manager

2 out of 5
The windows don’t close so the air conditioner is constantly running, there is no parking so you have drive around the block 100 times waiting for a street spot to open up or pay $20 a day to park across the street at the Marriott. There is no one at the front desk so if you need anything you have to call & someone comes over from one of the sister properties. There was a cockroach in the hallway, no fridge in the room but there was a public fridge outside, and the mattress has springs that dig into you like crazy. Also, the shower had a mat in the tub that is unhygienic and the shower liner had mold on it. Barely any lighting in the room. Pictures on website are deceiving and the beach is much farther away.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jan 20, 2022 by Eddy

Dear Anonymous, Thank you for your feedback. Best regards, Eddy Casa Del Caribe Inn In House Manager

3 out of 5
The location was convenient to dining and shopping. From the pictures on your site I expected a more up-to-date facility. Our room was on the second floor and there was no elevator. Overall appearance was not what we expected.

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 4, 2019 by Ivelisse Medina, Manager

Thank you so much for taking the time to review our hotel. Rest assured we are listening to our guests' comments and suggestions and all will be taken into consideration for future possibilities. We are in a great location with many places within walking distance, to include supermarket, movie casinos, gourmet deli, banks, bars, hospitals, pharmacies, North beach and restaurants -and only a 10-15 minutes drive to everything San Juan! We also have a .75 cents bus stop steps from our hotel's front door which takes you just about everywhere and while we are not a five star resort, we do offer great value for an Inn type boutique hotel with a seductive atmosphere and warmth. We do look forward to welcoming you again should your travels bring you back to our beautiful city and we thank you very much for your business. Hope to be able to welcome you back.

Property Features

As a guest of Casa del Caribe Inn, you'll find a library, a terrace, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Multilingual staff, gift shops/newsstands, and a garden are also featured at Casa del Caribe Inn. This San Juan inn is smoke free.

  • 13 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1950
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

Casa del Caribe Inn offers 13 air-conditioned accommodations with safes and complimentary toiletries. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers. This San Juan inn provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [El Canario Inn]. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after hours will need to go to the following location to check in: El Canario Inn
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 27.88 per night.

Pet Policy

  • Pets: USD 250 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Weight limit: 30 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

  • Front desk opens daily at 8 AM
  • Front desk closes daily at 5 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250 per pet, per stay
  • Rollaway bed fee: USD 27.88 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Del Caribe
  • Casa Del Caribe Bed & Breakfast
  • Casa Del Caribe Bed & Breakfast San Juan
  • Casa Del Caribe San Juan
  • Casa Del Caribe Hotel San Juan
  • Casa Caribe Inn San Juan
  • Casa Caribe Inn
  • Casa Caribe San Juan
  • Casa del Caribe Inn Inn
  • Casa del Caribe Inn San Juan
  • Casa del Caribe Inn Inn San Juan

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.