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Hotel Description

4.5-star beachfront resort near Pan American Pier

On the beach

Within a 10-minute walk of this San Juan Antiguo resort, you'll find Fort San Jeronimo and Third Millennium Park. Luis Muñoz Rivera Park and Escambron Beach are also within half a mile (1 km).

Luxury amenities

A full-service spa, 10 restaurants, and 3 outdoor pools are all featured at this smoke-free resort. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.

Room, 1 King Bed (Wave Wing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$264* Per night/room Aug 2 - Aug 3

Room, 1 King Bed (Beach Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View (Beach Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Ocean View (Beach Wing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Caribe Hilton ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Caribe Hilton

Everyone (5) Couples (6) Family (13)
5 out of 5
Loved the private beach and multiple pools.

Posted by on Jul 1, 2022

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Comment from Hotel Management

Jul 3, 2022 by Manny.

Thank you for your review, it is much appreciated!

4 out of 5
The location of the property was convenient to walking into the hotel district (across the Ashford Avenue causeway bridge), and to Old San Juan, although we opted to take a cab to the San Filipe Del Morro Castle (which is a National Historic Site). Note that the walk to Del Morro was probably about 3 miles one way. Unfortunately, we were there during the island-wide power outage, so almost everything in Old San Juan was closed. TIP: Del Morro Castle is under the US National Park Service, therefore you can get in with a National Parks Pass. We have a Senior NP Pass, and we had free entry. We did have a couple of problems with the rooms. The first one was in the main building, on the 4th or 5th floor. It was a king ocean-view room, situated diagonally from the service elevator, where an alarm in an adjacent control panel was sounding, with no one to silence it. So we asked to be switched. We wound up in the Wave Wing on the 19th floor. Much nicer room with a better view! First night was fine. But the next day, a family with a screaming baby checked in. The room was adjoining to ours, so we heard every noise, especially during the night. So once again, we had to switch rooms, this time to the 18th floor. Fortunately, no more switching after that! We found the staff to be helpful and friendly. For the restaurants, we liked Mojito's the best. They offered breakfast, lunch and dinner. The chicken tacos were great!! And so was the Sesame Honey Chicken Salad.

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 16, 2022 by Caribe Hilton Guest Experience Team

Saludos Nancy! So happy that you were able to visit some of our historic forts located in the Old San Juan area. Thank you for sharing your feedback and do appreciate your note regarding our staff and Mojitos restaurant. We agree on the Chicken Tacos... also love their namesake cocktail the Traditional Mojito! We hope that you come and visit the island of Puerto Rico again in the near future.

4 out of 5
Beautiful room and staff responded to texts promptly. Room was not ready for check in till 1.5 hours after check-in…but complimentary drink vouchers given. Room was missing some items:microwave, table with 6 chairs (from description on website). Staff lays towels and pool toys on beach chairs with umbrellas, early in the morning, making it appear as if they are reserved. I thought that was awful. I had heard this was the case so we got there early and saw them doing this. Guess they then get tips when guests ask. Thankfully we arrived early (6:45 a.m.) enough to get chairs before they did that. Nice property- would stay there again. Used Uber to go into tow. For sightseeing and meals. Breakfast in ice cream shop was nice and reasonable. Long lines for breakfast in restaurant.

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 27, 2022 by The Caribe Hilton

Thank you for your feedback, we apologize for the misunderstanding, our beach chairs are on first come first serve basis, the towel and toys are place as a detail, once again our apologies.

5 out of 5

Posted by , from KENYON on Mar 12, 2022

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5 out of 5

Posted by on Oct 25, 2021

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5 out of 5
Everything was great, except for the room not having a microwave. Great stay with family.

Posted by on Aug 13, 2021

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Comment from Hotel Management

Sep 9, 2021 by The Caribe Hilton

Thank you for your feedback.

4 out of 5
Estacionamiento muy costoso.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 8, 2021 by The Caribe Hilton family.

Thank you for your feedback

4 out of 5
Hotel and pool are absolutely gorgeous! Food is ok and service is often very slow. You’re better off going to the local cafeteria across the street for better and cheaper food. The beach is small but the water is so warm and the lagoon is perfect for kids to swim. Very few guests were wearing masks even though it’s required. The only place on the hotel that enforced the mask policy was Starbucks.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 26, 2021 by The Caribe Hilton

Thank you for your feedback.

4 out of 5

Posted by on Jul 23, 2021

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5 out of 5
A trip to remember! A last minute decision has not only brought us to the Caribe Hilton in San Juan, Puerto Rico, we have also made forever friends. With impeccable service, friendly smiles, laughter and amazing food, we will forever return to the Caribe Hilton. Imagine stepping out of your taxi and being welcomed by cheers from the bellman! Israel, Esteban and all the others were class acts, patient and full of advice for our stay at the Caribe Hilton. These men were the epitome of class act and will forever be part of the reason we return to this hotel! Poolside service by Arleen was nothing short of everything we could have dreamt of. Wanting us to enjoy the authentic island food - she cooked for our family of six and delivered it the day after meeting her. Yes, I was able to leave the island recipe in hand! Arleen was attentive, full of spice, beautiful and willing to do any and everything to make sure our stay was that of perfection. Between Arleen and the bellman we have some new family members! Caribe Hilton, Travelocity, United Airline this goes down in our family as a memory to share with our family and friends. Already planning a trip back to the Caribe Hilton in September! Thank you for allowing us to share our joy! The Pryor family!

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jun 29, 2021 by Lemuel Gonzalez-Marcano

Thank you for taking of your time to complete this review, we are happy to see you had a wonderful time while in our property. Grateful you also took time to recognize the great work our team does every day. As we work harder nowadays to deliver memorable experiences despite the many operational challenges we face, it is refreshing to read reviews like yours. I will share them with our team. We hope to welcome you back soon

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Caribe Hilton you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a health club. Parking is available for a fee. This 4.5-star San Juan resort is smoke free.

  • 652 guestrooms or units
  • 20 levels
  • 3 buildings
  • 10 dining venues
  • 2 bars or lounges
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 1949
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This San Juan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.

Caribar - This beachfront cocktail bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Morton's The Steakhouse - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Mojito's - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

The Ice Cream Bar - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Tennis lessons on site
  • Cave exploring/spelunking nearby
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Kayaking nearby
  • Sailing nearby

Spa Services

Zen Spa Oceano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily.

  • Number of treatment rooms 15
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night
  • Resort fee: USD 42 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 32 for adults and USD 18 for children (approximately)
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caribe Hilton
  • Caribe Hilton San Juan Hotel
  • Caribe Hilton Hotel San Juan
  • Caribe Hilton San Juan
  • Caribe San Juan Hilton
  • Hilton Caribe San Juan
  • Hilton San Juan
  • San Juan Caribe
  • San Juan Caribe Hilton
  • San Juan Hilton Caribe
  • Caribe Hilton San Juan Hotel San Juan
  • Hilton Hotel Caribe
  • Hilton Hotel San Juan
  • San Juan Caribe Hilton Hotel
  • Caribe Hilton Hotel
  • Caribe Hilton San Juan Resort
  • Caribe Hilton Resort San Juan
  • Caribe Hilton Resort
  • Caribe Hilton San Juan
  • Resort Caribe Hilton San Juan
  • San Juan Caribe Hilton Resort
  • Resort Caribe Hilton
  • Hilton San Juan
  • Hilton Hotel Caribe
  • Caribe Hilton Resort
  • Hilton Hotel San Juan
  • Caribe Hilton San Juan
  • San Juan Caribe Hilton Hotel
  • Caribe Hilton Resort San Juan
  • Caribe Hilton San Juan Hotel San Juan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.