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4.1 out of 5

"I really had a wonderful time, everyone was so nice and helpful, can’t wait to come back. " More

By a verified traveler on Tue 19 Oct 2021

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Hotel Description

4.5-star beachfront resort near Condado Beach

On the beach

A stay at this Condado resort places you within half a mile (1 km) of Casino del Mar at La Concha Resort and 2 miles (3 km) of Condado Beach. Puerto Rico Convention Center and Sheraton Casino are also within 2 miles (3 km).

Poolside dining

A casino, a full-service spa, and 2 outdoor pools are all featured at this luxury resort. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities.

Free Internet, balconies

The 527 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Entertainment options include Smart TVs with satellite channels and Netflix, while refrigerators and coffee/tea makers provide the conveniences of home. Weekly housekeeping is available.

Room, 1 King Bed, City View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max
$329* Per night/room Dec 14 - Dec 15

Room, 2 Double Beds, Non Smoking, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, Ocean View (Cabana)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, City View, Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Ocean View, Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

San Juan Marriott Resort and Stellaris Casino ratings based on 32 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for San Juan Marriott Resort and Stellaris Casino

Everyone (12) Couples (9) Family (9)
5 out of 5
I really had a wonderful time, everyone was so nice and helpful, can’t wait to come back.

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 20, 2021 by arive

Good Morning! Thank you for your feedback. Looking forward to see you back again in our little paradise.

2 out of 5
front desk was rude when we checked out

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 27, 2021 by Carlos Ramos

Good afternoon! Your feedback is very important to us. We apologize any inconvenience you have encounter. Thank you for taking out of your time to share this detail with us. We will be working with the different departments to make a better experience for the future.

5 out of 5
The staff are awesome and the location of the Marriott stellar couldn’t be better to navigate around San Juan.

Posted by on Aug 18, 2021

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Comment from Hotel Management

Aug 29, 2021 by Carlos Ramos

Good afternoon! Thank you for your feedback. Looking forward to see you back again in our little paradise.

1 out of 5

Posted by on Aug 2, 2021

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5 out of 5
Love, said in the resort the entire vacation

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 6, 2021 by Carlos Ramos

Good afternoon! Thank you for your feedback. Looking forward to see you back again in our little paradise.

4 out of 5

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 16, 2021 by Carlos Ramos

Good afternoon! Thank you for your feedback. What do you think can make us a 5 instead of a 4? Looking forward to see you back again in our little paradise.

5 out of 5
Wonderful..

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 12, 2021 by Carlos Ramos

Good afternoon! Thank you for your feedback. Looking forward to see you back again in our little paradise.

5 out of 5

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 17, 2021 by Carlos Ramos

Good afternoon! Thank you for your feedback. Looking forward to see you back again in our little paradise.

4 out of 5

Posted by on Apr 21, 2021

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Comment from Hotel Management

May 3, 2021 by Carlos Ramos

Good afternoon! Your feedback is very important to us. Thank you for taking out of your time to rate us. If is not too much trouble it will be helpful if you can let us know what drive you to give us a 4 on the rating so we can do it better.

1 out of 5
We have stayed here multiple times and it just wasn’t the same. The pandemic has had a huge effect on this hotel. I wouldn’t stay here again! We couldn’t call down to the front desk for anything.... the phones in the room didn’t work. The air was horrible in the room. The water temperature was bad. The atmosphere was definitely not the same. I was charged for parking... we didn’t have even have a vehicle.

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 20, 2021 by Carlos Ramos

Good afternoon! Your feedback is very important to us. Thank you for taking out of your time to share this detail with us. We apologize any inconvenience you have encounter.

About the San Juan Marriott Resort and Stellaris Casino

Location 1309 Ashford Avenue, San Juan, 00907

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At San Juan Marriott Resort and Stellaris Casino you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. For a fee, parking is available. This 4.5-star San Juan resort is smoke free.

  • 527 guestrooms or units
  • 21 levels
  • 2 buildings
  • 3 bars or lounges
  • 10348 sq ft of conference space
  • 961 sq m of conference space
  • Casino
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

San Juan Marriott Resort and Stellaris Casino offers 527 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This San Juan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered weekly.

  • Private balcony
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.

Gingambo - This poolside family restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Red Coral Lounge - This cocktail bar serves light fare only. Open daily.

La Isla Beach Bar - This bar serves lunch and light fare. Open daily.

Coffee Merchant Bake Shop - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Basketball on site
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Sailing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Ocean Club Spa. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Reflexology
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 19 percent of room rate

The resort fee includes:

  • Beach loungers
  • Beach towels
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 26 per person (approximately)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 25.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Resort & Stellaris
  • Marriott Resort Stellaris
  • Marriott Stellaris
  • San Juan Marriott Resort & Stellaris Casino
  • San Juan Marriott Stellaris Casino
  • Stellaris
  • San Juan Marriott Resort Stellaris Casino Hotel
  • San Juan Marriott Resort Stellaris Casino
  • Juan Marriott Stellaris Casino
  • San Juan Marriott Resort and Stellaris Casino Resort
  • San Juan Marriott Resort and Stellaris Casino San Juan
  • San Juan Marriott Resort and Stellaris Casino Resort San Juan

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.