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Hotel Rumbao, a Tribute Portfolio Hotel by Marriott

4.0 star property
4-star hotel near Pier 3

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Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel by Marriott

Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
Suite, 1 Bedroom, Balcony, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
Combined shower/tub, designer toiletries, hair dryer, slippers
Reviews
7.8

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Popular LocationPier 13 min walk
  • Popular LocationPort of San Juan5 min walk
  • Popular LocationCastillo San Felipe del Morro4 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)23 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Suite, 1 Bedroom, Balcony, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, No View

Traditional Room, 1 King Bed, No View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, No View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, City View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Sheraton Puerto Rico Resort & Casino
Pool
Spa
Pet friendly
Kids pool
4.2 out of 5, Very Good, (1003)
The price is $349
per night
$437 total
includes taxes & fees
May 26 - May 27
Sheraton Puerto Rico Resort & Casino

About the neighborhood

San Juan

City center stay.With a stay at this Old San Juan hotel, you'll be steps from Teatro Tapia and Pier 3. Pier 1 and Museo del Mar are also within half a mile (1 km).

What's nearby

  • Pier 1 - 3 min walk
  • Port of San Juan - 5 min walk
  • Castillo San Felipe del Morro - 4 min drive
  • Puerto Rico Convention Center - 5 min drive
  • Pan American Pier - 7 min drive

Getting around

  • Roosevelt Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • Raíces - 2 min walk
  • Starbucks - 2 min walk
  • Señor Frog's - 2 min walk
  • Muelle 13 - 2 min walk
  • Genesis Restaurant - 2 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott

4-star hotel near Pier 3
Hotel Rumbao, a Tribute Portfolio Hotel by Marriott offers its guests an outdoor pool, a 24-hour health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6973 square feet (648 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel by Marriott. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

  • 240 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 6973 sq ft of conference space
  • 648 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rumbao, a Tribute Portfolio Hotel by Marriott offers 240 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 15 per day)
  • Secured, covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Outdoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 16 for children
  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Covered valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

How close is Hotel Rumbao, a Tribute Portfolio Hotel by Marriott to the airport?

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott is 8.3 mi (23-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott on Jun 2, 2024 start from $169.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Rumbao, a Tribute Portfolio Hotel by Marriott have an airport shuttle?

Airport shuttle services are not available at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott.

How close is Hotel Rumbao, a Tribute Portfolio Hotel by Marriott to the beach?

This hotel is 2.3 mi (9-min drive) from Condado Beach and 3.1 mi (8-min drive) from Escambron Beach. Don't forget your sunscreen!

Does Hotel Rumbao, a Tribute Portfolio Hotel by Marriott offer free breakfast?

Free breakfast isn’t provided at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott, but buffet breakfast is offered for a fee of USD 20 for adults and USD 16 for children.

Is there a casino at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott?

No, there is no casino at this hotel, but Sheraton Casino (4-min drive) and Casino del Mar at La Concha Resort (6-min drive) are nearby.

What time is check-in at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs USD 30 (subject to availability).

Is there free parking at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott?

Free parking is not available at this hotel. Self parking is available for USD 15.00 per day, and valet parking for USD 27.88 per night.

Does Hotel Rumbao, a Tribute Portfolio Hotel by Marriott have a pool?

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott features an outdoor pool.

Does Hotel Rumbao, a Tribute Portfolio Hotel by Marriott have a restaurant?

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott is home to EROS Island Bar & Kitchen, which features local cuisine.

Does Hotel Rumbao, a Tribute Portfolio Hotel by Marriott have a spa?

There are no spa services available at this hotel.

How close is Hotel Rumbao, a Tribute Portfolio Hotel by Marriott to downtown San Juan?

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott is 0.3 mi away from San Juan.

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 460 out of 1009 reviews" "
Rating 8 - Good. 217 out of 1009 reviews" "
Rating 6 - Okay. 137 out of 1009 reviews" "
Rating 4 - Poor. 94 out of 1009 reviews" "
Rating 2 - Terrible. 101 out of 1009 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Othon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice maker wasn’t working and access to the street was blocked when arrived so valet parking was not accesible
Stayed 1 night in Mar 2024

2/10 Terrible

Nitza

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This proper=y changed the name , we were 1 hr looking for.the hotel because it )ooks totaly difrent from.the website
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveler

Pricy
Location is great but lacking in amenities. Granted they are renovating now but their price is outrageous for what we got. Room is big but not as clean for the price. I did not enjoy our stay here even though it was only for 2 nights. We had stayed in better hotels that cost less.
Stayed 2 nights in Feb 2024

6/10 Okay

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Mark, Valparaiso

Liked: Cleanliness
Disliked: Staff & service
Work was being done around the elevator which caused it to go from 2 elevators to 1. I had to ask for coffee for the coffee maker in our room 3 separate times. There was not anything in any of the dispensers in the shower. It’s the most we have ever paid for a hotel room, and the most disappointing room we have ever had
Stayed 1 night in Feb 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was tough to rate the building under renovation it will be nice when completed and good location
Stayed 1 night in Feb 2024

6/10 Okay

Christina

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ron

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Old San Juan
Construction led to slower than usual elevators and a few slight inconveniences. Once you get by those all is very good. The check in was very helpful and pleasant
Stayed 1 night in Feb 2024

10/10 Excellent

Ken N Val

Traveled with partner
Liked: Amenities
It’s going to be beautiful when the remodel is complete. Staff was exceptionally helpful and pleasant.
Stayed 2 nights in Jan 2024

2/10 Terrible

Laura Beth

This hotel should be closed until construction is
The hotel is under construction and should not be open. To make matters even worse, multiple requests for trash removal, clean towels and basic housekeeping were ignored. The room had a musty smell. The lobby was under full construction and the only open amenities were a small pool and hot tub. The connection to the cafe was closed.
The one operating elevator
Lobby area
Next to elevator. Is this even safe?
Stayed 6 nights in Jan 2024