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 San Juan •1 Room
 San Juan • 1 Room
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La Concha Renaissance San Juan Resort

4-star property
1077 Ashford Ave Condado, San Juan, 1-855-201-7819
4.1 out of 5
Very good!
See all 31 travelocity Reviews

"A great place to stay within walking distance of restaurants. The facilities and the staff are exceptional! " More

By a verified traveler on Tue 02 Aug 2022

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Hotel Description

4-star beachfront resort near Condado Beach

Beachfront retreat

At this Condado resort, you'll be steps from Casino del Mar at La Concha Resort and within a 15-minute walk of Condado Beach. Puerto Rico Convention Center and Port of San Juan are also within 3 miles (5 km).

Poolside dining

This smoke-free resort features a casino, a nightclub, and 7 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 3 outdoor pools and perks like free WiFi.

Room, 1 King Bed, Balcony, City View (Corner)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$250* Per night/room Sep 11 - Sep 12

Suite, 1 Bedroom, Balcony, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Balcony, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Concha Renaissance San Juan Resort ratings based on 31 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for La Concha Renaissance San Juan Resort

Everyone (14) Couples (7) Family (8)
5 out of 5
A great place to stay within walking distance of restaurants. The facilities and the staff are exceptional!

Posted by on Aug 2, 2022

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Comment from Hotel Management

Aug 2, 2022 by K Mora

Thank you for your feedback!

2 out of 5
I asked for my fridge to be fixed. No one ever came. I asked for more toilet paper and nobody brought it. Cleaning lady brought it on her normal rounds. Bathroom was very small.

Posted by , from SAYREVILLE on May 10, 2022

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Comment from Hotel Management

May 11, 2022 by DPadilla

Please accept my apologies for the inconveniences experienced during your stay. Thank you for letting us know.

2 out of 5
The pictures are very misleading. The ocean is very dirty and rough on this property and it’s too dangerous to swim there. We were told we shouldn’t swim there. The pools are very small. The hot tubs could only fit two people safely but people kept jumping in without masks and we had to get out. The pools weee very overcrowded so we paid money to go to another beach. We were not given the room we had reserved. We asked for a room near the elevator because I’m disabled and cannot walk far but We were given a room that overlooked the main road and it was extremely noisy and far away from the elevator. I had to pay $255 to rent a scooter because of it. The restaurant on the property was horrible as well. The most important issue had to do with masks. We were told masks were required however that wasn’t the case so the day we left my daughter started feeling sick and she has tested positive for covid. We wore our masks everywhere but because others didn’t my daughter is very sick. Even with all these negatives we had a good time but it definitely wasn’t due to the resort.

Posted by on Apr 20, 2022

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Comment from Hotel Management

Apr 30, 2022 by DPadilla

We're sad you did not enjoy your stay and that you experienced service issues. The mask mandate is no longer applicable in Puerto Rico, hope your daughter feels better soon.

1 out of 5

Posted by on Apr 14, 2022

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5 out of 5
Fantastic!

Posted by on Mar 26, 2022

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Comment from Hotel Management

Mar 29, 2022 by K Mora

Thank you for your feedback!

5 out of 5
I enjoyed the clean room that could be rated extraordinary, remodeled quarters, fresh and welcoming.

Posted by on Jan 15, 2022

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Comment from Hotel Management

Jan 16, 2022 by K Mora

Thank you for your feedback!

5 out of 5

Posted by on Dec 8, 2021

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2 out of 5

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 13, 2021 by K Mora

Thank you for your feedback.

5 out of 5

Posted by on Jul 28, 2021

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1 out of 5
I love the hotel it definitely was a four to five star with cleanliness and tidy as well as appearance.. But they service is horrible and the workers are very rude .. Not helpful at all .. And our check in was not ready on time

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by K Mora

Apologies for the inconvenience. Thank you for your feedbac!k

About the La Concha Renaissance San Juan Resort

Location 1077 Ashford Ave Condado, San Juan, 00907

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Cool off in one of the 3 outdoor swimming pools at La Concha Renaissance San Juan Resort, and enjoy amenities like complimentary bicycles and a 24-hour fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco resort also offers a garden and a terrace. For a fee, parking is available. This 4-star San Juan resort is smoke free.

  • 483 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • 30788 sq ft of conference space
  • 2860 sq m of conference space
  • Built in 1958
  • Casino
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Bus station shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

La Concha Renaissance San Juan Resort offers 483 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This San Juan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2019.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Marena - This beachfront bar serves lunch only.

The Loft Beach Front - Overlooking the ocean, this restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.

Solera - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Komakai - This restaurant specializes in sushi and serves lunch and dinner. Open daily.

Aroma - Overlooking the pool, this café serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Snorkeling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Beach volleyball on site
  • Fishing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Boat tours nearby
  • Marina nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Accessible bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 18 percent of room rate

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 27 for adults and USD 14 for children (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Concha Renaissance
  • Concha Renaissance Resort
  • Concha Renaissance San Juan
  • Concha Renaissance San Juan Resort
  • Concha Resort
  • Concha Resort San Juan
  • Renaissance San Juan
  • Renaissance San Juan Resort
  • San Juan Renaissance
  • La Concha Renaissance San Juan
  • La Concha Renaissance San Juan Resort Resort
  • La Concha Renaissance San Juan Resort San Juan
  • La Concha Renaissance San Juan Resort Resort San Juan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.