"Aged. Looks like it hasn’t been cleaned since last time we were here a year ago. Rooms fine and clean. But expensive for what it was " More
Heart of Carolina
A stay at this Isla Verde hotel places you within 6 miles (10 km) of Condado Beach and 9 miles (15 km) of Puerto Rico Convention Center. Also within 9 miles (15 km) are Pier 1 and Castillo de San Cristobal.
Family-friendly fun
This smoke-free hotel features 2 spa tubs, a 24-hour fitness center, and a restaurant. Family-friendly amenities include an arcade/game room and kid-friendly dining, along with volleyball. Relax with a drink at one of the 10 beach bars and get perks like free WiFi.
Free Internet, flat-screen TVs
The 125 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include rainfall showerheads, coffee/tea makers, and flat-screen TVs with satellite channels.
Nov 8, 2020 by Katherine
Thank you for staying with us. We appreciate you taking the time share your experience. We value your business and your feedback. Please visit us again!
Mar 16, 2020 by General Manager
Our guest’s satisfaction is extremely important to us and we are truly disappointed that this did not occur during your stay, please contact me directly at (787) 791-6000 or e-mail at gm@airporthotelpr.com. I would like to get all the detailed information regarding your stay, so we can coach accordingly and ensure our guest’s experiences are positive.
Mar 9, 2020 by Doralyz Camacho, Reservations Agent
Thank you so much for feedback and ratings! We are glad to hear that you loved our services! Our family owned company aims to provide our guest with the best Hospitality Service in the industry. We are happy to be your good choice when you're traveling outside of PR. We hope to see you soon at San Juan Airport Hotel!! "Great service just steps away from your flight"
Mar 12, 2020 by General Manager
Thank you for taking the time to post your review. We are in the later end of a total remodeling so could you please tell me when did you visit our property since your comments regarding our cleanliness are troubling.
San Juan Airport Hotel offers its guests 2 spa tubs and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 10 beach bars and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and an arcade/game room are also featured at the family-friendly San Juan Airport Hotel. For a fee, parking is available. This 3-star Carolina hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
San Juan Airport Hotel offers 125 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Carolina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2019.
Campo Verde Latin Cuisine - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
2 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property is located inside Luis Munoz Marin International Airport.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.