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"Clean and convenient. As close to the airport as you can get without being right in the terminal. " More

By a verified traveler on Sun 04 Sep 2022

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Hotel Description

3-star family-friendly hotel, connected to the airport in Isla Verde

Heart of Carolina

A stay at this Isla Verde hotel places you within 6 miles (10 km) of Condado Beach and 9 miles (15 km) of Puerto Rico Convention Center. Also within 9 miles (15 km) are Pier 1 and Castillo de San Cristobal.

Renovated in 2019

This smoke-free hotel features 2 spa tubs, a 24-hour gym, and a restaurant. Family-friendly amenities include an arcade/game room and kid-friendly dining, along with volleyball. Unwind with a drink at one of the 10 beach bars and enjoy free perks like full breakfast and WiFi in public areas.

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$176* Per night/room Sep 30 - Oct 1

Double Room, 2 Queen Beds- Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

San Juan Airport Hotel ratings based on 62 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for San Juan Airport Hotel

Everyone (33) Couples (15) Family (8)
4 out of 5
Clean and convenient. As close to the airport as you can get without being right in the terminal.

Posted by on Sep 4, 2022

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Comment from Hotel Management

Sep 4, 2022 by Aisha R

Thank you for staying with us! We appreciate your feedback.

5 out of 5

Posted by on Jun 23, 2022

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5 out of 5
Liked everything

Posted by on Jun 18, 2022

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Comment from Hotel Management

Jun 19, 2022 by ilian

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Posted by , from HOT SPRINGS on May 30, 2022

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5 out of 5
Location is perfect for layover flights being located at the airport. Staff are friendly and accommodating. Clean facilities and breakfast had many options. Didn’t have time to checkout transportation options and availability to and from San Juan for shopping, beaches and sight seeing.

Posted by , from Mays Landing on May 27, 2022

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Comment from Hotel Management

Jun 11, 2022 by ilian

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Very Friendly Front Desk Agent

Posted by on May 27, 2022

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Comment from Hotel Management

Jun 11, 2022 by ilian

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Staff was nice and friendly. However, a small room for the price (like a motel). Had to go to the lobby because the room was out of toilet paper. (They provided it promptly when asked) The restaurant menu items we tried were bland and the server took a long time (it was busy, however by the time we got the salad dressing for our side salad the salad itself was gone.) The breakfast room opened late. Overall, unless you need to stay there to catch a plane early, go elsewhere.

Posted by , from Herndon on May 25, 2022

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Comment from Hotel Management

Jun 11, 2022 by ilian

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Hot spas great for relaxation

Posted by , from Pembroke Pines on May 6, 2022

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Comment from Hotel Management

May 10, 2022 by ilian

Thank you for staying with us. We appreciate the feedback!

5 out of 5
Very convenient place to stay overnight on the airport. Good breakfast.

Posted by on May 1, 2022

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Comment from Hotel Management

May 4, 2022 by ilian

Thank you for staying with us! We appreciate the feedback.

4 out of 5

Posted by on May 1, 2022

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Property Features

San Juan Airport Hotel offers its guests 2 spa tubs and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 10 beach bars and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly San Juan Airport Hotel. For a fee, parking is available. A complete renovation of San Juan Airport Hotel was completed in September 2019. This 3-star Carolina hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 6 levels
  • 10 bars on the beach
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2004
  • Full breakfast (free)
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

San Juan Airport Hotel offers 125 accommodations with laptop-compatible safes and coffee/tea makers. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2019.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 5:00 AM to 9:00 AM.

Campo Verde Latin Cuisine - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Beach volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is located inside Luis Munoz Marin International Airport.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 80 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 28.00 per day
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Juan Airport Hotel
  • San Juan Airport Hotel Hotel
  • San Juan Airport Hotel Carolina
  • San Juan Airport Hotel Hotel Carolina

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.