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"Pretty place, my room was basic but clean, quiet, comfortable! " More

By a verified traveler on Thu 18 Jan 2024

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Hotel Description

3-star guest house near Condado Beach

Condado stay

Your stay at this Condado guesthouse places you within 2 miles (3 km) of Condado Beach and Casino del Mar at La Concha Resort. Puerto Rico Convention Center and Pan American Pier are also within 3 miles (5 km).

Property Amenities

A rooftop terrace is featured at this guesthouse, along with free WiFi in public areas and concierge services.

Basic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$108* Per night/room Mar 31 - Apr 1

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 4 Bedrooms, Non Smoking

Bed Count 4 Queen Beds Maximum Occupancy 8 Max

1 Bedroom Apartment, 1st fl., rear

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Placid Suites ratings based on 25 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Placid Suites

Everyone (6) Couples (8) Family (8)
5 out of 5

Posted by on Mar 24, 2024

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4 out of 5
Very nice. Quiet

Posted by on Mar 19, 2024

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1 out of 5
As I stated in the other survey, I would never send anyone to the Placid Suites. Take that picture down, there is no such area. Gates were broken, no safety anywhere. The room had a very STRONG order of bleach, we had to leave the door open for hours. So glad we did not have to sleep there. The room was very dark, the one window opened to the washer and dryer area.

Posted by on Mar 12, 2024

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1 out of 5
The strong smell of bleach burned your eyes, had to leave the door open for hours. Hard to check in, no one was on site except for the cleaning staff. Never got a check-in code, and gates were never locked. Really scarey. Room is very small and dark. The washer and dryer were right outside our window.Hector was really helpful

Posted by on Mar 11, 2024

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4 out of 5
Pretty place, my room was basic but clean, quiet, comfortable!

Posted by , from BUDA on Jan 18, 2024

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2 out of 5
Our room was very dark as the only window was in the bathroom. This made us feel very closed off. Along with that, the ceiling was leaking a bit of water probably from the AC. It was also concerning cause our door wouldn’t lock properly unless we pushed it around a bit to get the hinge to hold it. Besides the room itself, some of the towels were stained and we were met with the bare minimum a room could provide. The bed was uncomfortable as it only came with 2 pillows. Additionally, the fridge was zip tied unsafely to the wall. We were scared to put much in it as it was drastically leaning forward. It would’ve been better if it just sat on the floor instead. Otherwise, the deck was nice and so was the location. It would’ve been nice if the place had a receptionist area so we could ask for clean towels or more pillows.

Posted by on Dec 14, 2023

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4 out of 5
There were two things; The refrigerator had food from the previous guests (something that was solved immediately) offering me another apartment which I did not take that option because it was not something that could not be handled, the second thing is the entrance door to the apartment is too hard to open or close . I usually had to open it by starting with all my strength and using my whole body. Whatever the case, I would definitely return to this place because they know how to solve any problem quickly and efficiently.

Posted by on Nov 26, 2023

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5 out of 5
Quiet,clean,walkable. Restaurants and stores within walking distance.

Posted by on Sep 13, 2023

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3 out of 5
We did not like that there were ants in the bathroom coming up through the drain and through the plug switch in the bathroom.

Posted by , from Lawrence on Jun 16, 2023

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2 out of 5
No proper furniture, bathroom fixtures were broken, not worth the money that is paid.

Posted by on May 21, 2023

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Property Features

Placid Suites offers its guests a rooftop terrace and concierge services. WiFi is free in public spaces. This 3-star San Juan guesthouse is smoke free.

  • 11 guestrooms or units
  • Terrace on the roof
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Placid Suites offers 11 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. These individually decorated and furnished accommodations have separate dining areas. This San Juan guesthouse provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Dining room
  • Sitting area
  • Shower
  • Housekeeping (weekdays only)
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 21 days prior to check-in.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 21 days prior to check-in.

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 2
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 21
  • Property does not offer onsite COVID-19 testing
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • No front desk
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Private entrance
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HM Suites Apartment San Juan
  • HM Suites San Juan
  • HM Suites
  • Placid Suites San Juan
  • Placid Suites Guesthouse
  • HM Suites In San Juan (Condado)
  • Placid Suites Guesthouse San Juan
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.