"My 3 friends and I stayed at the Hyatt Regency this past week for a girls trip. It was amazing the check in was easy the staff was very friendly and s ... " More
Beachfront retreat
Stay at this Rio Grande resort and you'll be within 2 miles (3 km) of Coco Beach Golf and Country Club and 6 miles (10 km) of El Yunque National Forest. Also within 9 miles (15 km) are Carabali Rainforest Park and JungleQui Rainforest Ecoadventure Park.
36-hole golf course
This smoke-free resort features a golf course, a full-service spa, and 4 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a children's pool and a playground, and in-room childcare is an added bonus.
Free WiFi, comfy beds
The 543 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, balconies or patios, and Smart TVs with digital channels.
Feb 22, 2021 by Xiomara Delgado Soto
Dear Guest: Thanks for the awesome review! Hyatt Regency Grand Reserve Puerto Rico Staff works hard to meet high expectations as yours, and we are happy to hear we hit the mark for you. Come back and See you soon. Be Well
Jan 5, 2021 by Hyatt Regency Grand Reserve Puerto Rico
Dear Delorah, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. We're using your feedback to make some important changes. I'm pleased we were able to make things better and I hope we see you again soon.
Jan 5, 2021 by Hyatt Regency Grand Reserve Puerto Rico
Dear Delorah, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. We're using your feedback to make some important changes. I'm pleased we were able to make things better and I hope we see you again soon.
Nov 21, 2020 by Xiomara Delgado
Thank You Alphonso for your review and time. Hope to see you soon in Puerto Rico
Feb 7, 2020 by Luis Rivera, General Manager
I am glad to know that you enjoyed your stay at the Hyatt Regency Grand Reserve Puerto Rico. I am proud of our staff and overjoyed of knowing that they have met your expectations. We can’t wait to see you again!
Dec 27, 2019 by Maribel
Thank you for taking the time to providing us with your feedback.
Dec 23, 2019 by Maribel
Thank you for taking the time to provide us with your feedback.
Dec 13, 2019 by Maribel
Thank you for sharing this important feedback with us so that we can improve for the next guest.
Dec 2, 2019 by S. Arroyo
Thank you for being a loyal guest of ours. We love having you here.
Dec 2, 2019 by S. Arroyo
Thank you for taking the time to provide us with your feedback. We appreciate your kind words about our staff. I hope that you might offer us another visit soon.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Hyatt Regency Grand Reserve Puerto Rico, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This beach resort also offers a children's pool, an outdoor tennis court, and a 24-hour fitness center. Parking is available for a fee. This 4-star Rio Grande resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Hyatt Regency Grand Reserve Puerto Rico offers 543 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Rio Grande resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Water's Edge - This restaurant serves breakfast and lunch.
Nori Asian Grill - This restaurant serves dinner only. Open daily.
Prime 787 - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 1 an outdoor tennis court. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Rainforest Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.