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The Condado Plaza Hotel

4.0 star property
Beachfront resort near Condado Beach

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Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; American cuisine
Premium bedding, down comforters, in-room safe, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Reviews
7.2

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry

Check out the area

Map
999 Ashford Avenue, San Juan, 00907
  • Popular LocationCondado Beach4 min walk
  • Popular LocationCasino del Mar at La Concha Resort15 min walk
  • Popular LocationDistrito T-Mobile17 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)14 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 3562 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, down comforters, in-room safe, iron/ironing board

Family Room, Multiple Beds

  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower) | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub | Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • 690 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 King Bed, Oceanfront

  • 1072 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View, Oceanfront

Room, 2 Queen Beds, View, Oceanfront | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, View, Oceanfront

  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony, Bay View

  • 290 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Oceanfront

Room, 1 King Bed, View, Oceanfront | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, View, Oceanfront

  • 390 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Room, 1 King Bed

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View, Corner

Suite, 1 King Bed, Bay View, Corner | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Bay View, Corner

  • 840 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • 277 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Oceanfront (Penthouse)

  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Balcony

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity
La Concha Renaissance San Juan Resort
Pool
Hot Tub
Spa
Pet friendly
4.3 out of 5, Excellent, (1805)
The price is $349
per night
$460 total
includes taxes & fees
May 27 - May 28
La Concha Renaissance San Juan Resort

About the neighborhood

San Juan

On the beach.You'll be steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar with a stay at this Condado resort. Also, Luis Muñoz Rivera Park is within half a mile (1 km) and Third Millennium Park is within 2 miles (3 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 4 min walk
  • Casino del Mar at La Concha Resort - 15 min walk
  • Distrito T-Mobile - 17 min walk
  • Pan American Pier - 19 min walk
  • Puerto Rico Convention Center - 3 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • Cafe Caribe - 2 min walk
  • Jose Enrique - Condado - 4 min walk
  • New Taste - 8 min walk
  • Rustica Ristorante - 16 min walk
  • Shogun Cuisine - 2 min walk

About this property

The Condado Plaza Hotel

Beachfront resort near Condado Beach
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities like snorkeling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available.

This San Juan resort is smoke free.

  • 1 building
  • 332 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 54000 sq ft of conference space
  • 5017 sq m of conference space
  • Built in 1963
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Condado Plaza Hotel offers 332 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 7 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7–24 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

How close is The Condado Plaza Hotel to the airport?

The Condado Plaza Hotel is 7 mi (20-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at The Condado Plaza Hotel?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on May 30, 2024 start from $262.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Condado Plaza Hotel have an airport shuttle?

Airport shuttle services are not available at The Condado Plaza Hotel.

How close is The Condado Plaza Hotel to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Condado Plaza Hotel offer free breakfast?

Free breakfast isn’t provided at The Condado Plaza Hotel, but full breakfast is offered for a fee of between USD 7 and 24 per person.

Is there a casino at The Condado Plaza Hotel?

No, there is no casino at this resort, but Casino del Mar at La Concha Resort (15-min walk) and Casino Metro (17-min walk) are nearby.

What time is check-in at The Condado Plaza Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in costs USD 60.00 (subject to availability).

Is there free parking at The Condado Plaza Hotel?

Free parking is not available at this resort. Self parking is available for USD 25.65 per night, and valet parking for USD 31.22 per night.

Does The Condado Plaza Hotel have a pool?

The Condado Plaza Hotel features 2 outdoor pools and a children's pool.

Does The Condado Plaza Hotel have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, ocean views, and a poolside location.

Does The Condado Plaza Hotel have a spa?

There are no spa services available at this resort.

How close is The Condado Plaza Hotel to downtown San Juan?

The Condado Plaza Hotel is 2.3 mi away from San Juan.

The Condado Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 349 out of 1004 reviews" "
Rating 8 - Good. 219 out of 1004 reviews" "
Rating 6 - Okay. 181 out of 1004 reviews" "
Rating 4 - Poor. 131 out of 1004 reviews" "
Rating 2 - Terrible. 124 out of 1004 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

chris

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 2 nights in Feb 2024

6/10 Okay

Edmund Zachary

Traveled with family
Liked: Cleanliness, staff & service
There are a lot of positives about his hotel. We have stayed here many times over the years, and it used to a grand experience. Unfortunately, over the years it has become a bit out of date and aspects of the hotel have become runned down. It is clean, the bathrooms are nice enough, beds comfortable, good service and staff. However, it is just old, the rooms are old, lack ambiance (paintings?) lighting, and if you are on the street side due to the aged sliding glass doors and windows, prepare to hear everything happening on the streets below! The wifi does not work at all. The hotel needs a makeover and hopefully can return to what it used to be!
Stayed 2 nights in Feb 2024

6/10 Okay

Dina Palacios

Traveled with family
Liked: Staff & service, amenities
We liked the service of the gentlemen at front, very professional and attentive. The receptionist who checked us in was not very friendly and didn’t give me the right information about my deposit, the other ones we dealt with were much better. I liked the fact they had taxis at front, made moving around easier. The food was ok but would have preferred aunthentic food. The property needs updating for sure, didn’t like the sliding doors in the bathroom plus they didn’t cover the entrance to the bathroom properly and were a little loose, the knob in the shower was loose too, and we found ants in our room. Our balcony door didn’t lock too. Overall, I wouldn’t stay there again unfortunately.
Stayed 3 nights in Jan 2024

8/10 Good

Tarina

Stayed 3 nights in Feb 2024

8/10 Good

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

4/10 Poor

Kami

Traveled with family
Disliked: Staff & service, property conditions & facilities
I didn't feel like the pictures online and the real thing aligned. I thought I was paying for much higher quality so was quite disappointed with the shabby hotel. "Free Wi-Fi" is only in the lobby and doesn't work anywhere else on site. Not all the elevators work, so you spend a significant amount of time trying to go up and down.
Stayed 1 night in Jan 2024

4/10 Poor

Eduardo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very overprice. Outdated, dirty and poorly maintain. For the price you pay, $600/night, you would expect a higher level. The room were more like motel rooms. Would not stay again there.
Stayed 2 nights in Feb 2024

6/10 Okay

Tamara

Traveled with partner
Liked: Staff & service
I liked that there is coming and shopping within walking distance. I didn’t like that the safe in the hotel wasn’t working and I ended up carring my valuables with me. They did a poor job cleaning the room as there were stains on the side table and when I opened the drawer I found condoms and other paraphernalia and the safe and refrigerator were rusty.
Stayed 3 nights in Jan 2024

10/10 Excellent

Angel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and beach view
Stayed 4 nights in Jan 2024