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4.7 out of 5

"Nice room, well set up. Snacks and drinks in the evening were very good. " More

By a verified traveler on Mon 22 Feb 2021

Hotel Description

3.5-star hotel near Destiny USA

In shopping district

With a stay at this Lakefront hotel, you'll be within half a mile (1 km) of Destiny USA and 2 miles (3 km) of Museum of Science and Technology. Erie Canal Museum and Landmark Theatre are also within 2 miles (3 km).

Renovated in 2017

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and living rooms, the 209 guestrooms also offer free WiFi and plasma TVs with cable channels. Other amenities include refrigerators, microwaves, and room service.

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Jun 7 - Jun 8

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Syracuse Destiny USA ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Syracuse Destiny USA

Everyone (4) Couples (3) Family (4)
5 out of 5
Nice room, well set up. Snacks and drinks in the evening were very good.

Posted by on Feb 22, 2021

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Comment from Hotel Management

Feb 22, 2021 by Justin

Thank you.

4 out of 5

Posted by on Feb 21, 2021

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Comment from Hotel Management

Mar 3, 2021 by Justin

Thank you.

5 out of 5
Friendly, great service, open bar 5:30-7:30 with snacks and free breakfast in the morning

Posted by , from Canandaigua on Dec 3, 2020

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Comment from Hotel Management

Dec 3, 2020 by Justin

Thank you.

5 out of 5

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 17, 2020 by Justin

Thank you

4 out of 5
The rooms are very spacious! Large enough for a family of 5. Like the complimentary breakfast assortment & dining area. Great that it’s located next to the mall.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 5, 2019 by Front Desk

Thank you !

5 out of 5
We liked everything. Convenient, friendly, helpful

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 28, 2019 by Front Desk

Thank you !

5 out of 5
Beautiful flowers, very clean and neat Everything was wonderful

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 13, 2019 by Front Desk

Thank You !

5 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

May 14, 2019 by Front Desk

:)

4 out of 5
The staff was friendly. But there was a general lack of house keeping. Our room did not get vacuumed once in the 6 days that we were there. Had to ask for towels, wash cloths, etc. Had a very nice breakfast buffet with made to order omelets!

Posted by , from GA on Aug 3, 2018

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Comment from Hotel Management

Sep 6, 2018 by Ben

Thank you for your feedback! We are glad to have had you stay with us and hope to accommodate you in the future!

About the Embassy Suites by Hilton Syracuse Destiny USA

Location 311-371 Hiawatha Blvd., Syracuse, NY 13204

Property Features

Embassy Suites by Hilton Syracuse Destiny USA offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton Syracuse Destiny USA. An area shuttle within 5 mi and a roundtrip airport shuttle at scheduled times are free. Self parking is free. A complete renovation of Embassy Suites by Hilton Syracuse Destiny USA was completed in 2017. Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

  • 209 guestrooms or units
  • 7 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hancock Intl. Airport (SYR) (8.8 km / 5.5 mi)
  • Train station: Syracuse Regional Transportation Center (1.4 km / 0.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate living rooms and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 47-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Syracuse Destiny USA Hotel
  • Embassy Suites Hilton Destiny USA Hotel
  • Embassy Suites Hilton Syracuse Destiny USA
  • Embassy Suites Hilton Destiny USA
  • Embassy Suites Hilton stiny U
  • Embassy Suites by Hilton Syracuse Destiny USA Hotel
  • Embassy Suites by Hilton Syracuse Destiny USA Syracuse
  • Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.