"Nice accommodations. Room was clean. Carpet was not as clean as rest of unit. They are a time share so do try to rope you into listening to sales pitc ... " More
Within a 10-minute walk of this Northeast Virginia Beach hotel, you'll find JT's Grommet Island Park and Atlantic Wildfowl Heritage Museum. Ocean Breeze Waterpark is 1.9 mi (3.1 km) away.
2 outdoor pools
2 outdoor pools, 2 spa tubs, and a gym are all featured at this smoke-free hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a terrace, and a lobby fireplace are also on offer.
Mar 18, 2023 by Tiffani D. - Assistant Office Manager
Thank you for sharing your feedback. I do sincerely apologize for the issue experienced with the fireplace. We do our best to keep maintenance staff on property to assist with these sorts of issues as soon as they arise. We will be sure to pass this information along to the appropriate department.
Mar 23, 2023 by C. Bright
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please allow us to make your next visit more enjoyable.
Oct 26, 2021 by Dave
Thank you for staying with us. We appreciate it.
Jul 5, 2021 by Joan
Thank you for completing our survey and giving us your feedback. We are happy that you had a great stay with us. Please let us know when you are coming back and what we can do to ensure that you continue to have great stays with us. Looking forward to welcoming you back home to Turtle Cay. Best regards, Joan
May 24, 2021 by Joan
Thank you for your feedback. We are sorry for the experience you had and hope you had an opportunity to discuss the issues with Management. Looking forward to the opportunity to seeing you again and ensuring you have a better experience. Please let us know when you are coming. Regards
Sep 7, 2020 by Joan
Thank you for completing our survey and giving us your feedback. We appreciate your comments. We are happy that you had a pleasant visit found the staff welcoming! Please let us know when you are coming back and what we can do to ensure that you continue to have great stays with us. Looking forward to welcoming you back home to Turtle Cay. Best regards, Joan
Jun 30, 2020 by Joan
Chris, Thank you for completing our survey and giving us your feedback. I do apologize that your experience was not we would have loved you to have. I do wish I had gotten an opportunity to address while you were here. I am further looking into your stay with us. Please let us know when you are coming back and we will do everything we can to ensure your stay is great. Again Thank you for the feedback and we are looking forward to welcoming you back home to Turtle Cay. Best regards, Joan
Dec 5, 2019 by Joan
Thank you for taking time out and responding to our survey. We do provide free parking for 1 vehicle per reservation. Unfortunately we have to charge for additional vehicles as we are paying year round for the additional parking place we have provided for that purpose. We do apologize that this might have caused your vacation not to be perfect. Please let us know if there is anything we can do to ensure your next visit is great with us. Best regards, Joan
Jun 21, 2019 by Joan
Thank you for your response to our survey! We are happy you had a great stay with us. Please let us know when you are coming back and what we can do to ensure that you continue to have a great stay with us Regards Joan
Turtle Cay Resort offers its guests 2 outdoor swimming pools, 2 spa tubs, and a fitness center. Public spaces have free WiFi. You'll find a business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at Turtle Cay Resort. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. This Virginia Beach hotel is smoke free.
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Turtle Cay Resort offers 124 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Virginia Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not offer daily housekeeping.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Long-term renters welcome.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.