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"Excellent in every aspect. Totally satisfied will be retirning in a few weeks " More

By a verified traveler on Sun 30 Dec 2018

Hotel Description

3.5-star eco-friendly hotel near Rivers Casino & Resort

City center stay

You'll be steps from Museum of Innovation and Science and within a 10-minute walk of Proctors Theater with a stay at this Seward Place hotel. Rivers Casino & Resort and Schenectady Civic Playhouse are also within 2 miles (3 km).

Renovated in 2015

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a lobby fireplace are also offered.

Free Internet, comfy beds

The 120 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, free wired Internet, and MP3 docks.

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Schenectady ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Schenectady

Everyone (4) Family (1)
2 out of 5
I did not end up staying here. After arrival and check in (where they did not tell us the pool was not working, we saw a sign on the pool that it was not working..) went back to front desk and switched to their sister hotel the Hampton Inn. Hope i am not going to be charged for this

Posted by on Dec 3, 2019

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Comment from Hotel Management

Jan 21, 2020 by Kate

Hello, I sincerely apologize for our pool being out of order. I am happy to report that since your visit we have corrected the problem and hope to welcome you back again in the future so that you may use our amenities. Thank you, Kate

3 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

May 7, 2019 by Management

Hello, Thank you for reviewing our hotel. We are sorry to hear that we did not exceed your expectations. Please feel free to contact the hotel to discuss your issues in more detail with management. Thank you, Management

5 out of 5
Excellent in every aspect. Totally satisfied will be retirning in a few weeks

Posted by on Dec 30, 2018

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Comment from Hotel Management

Dec 31, 2018 by tg

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Tom

4 out of 5
Nice modern bathroom. Super fluffy pillows. Would loose again.

Posted by on Jan 22, 2018

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Comment from Hotel Management

Jan 29, 2018 by tg

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Regards, Tom

3 out of 5

Excellent staff and close to my location of work.

A relaxing stay other than a water leak above my room. Also, no receipt was left readily available for me upon checkout. I will have to call the hotel to be reimbursed for my stay.

Posted by , from D on Dec 12, 2015

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Comment from Hotel Management

Mar 5, 2016 by Manager

We appreciate you taking the time to provide us with your thoughts about your most recent stay. Guest satisfaction is our utmost concern and we sincerely apologize that your experience did not reflect this. We have immediately notified our Engineering Department to ensure this will not happen again. Due to brand standards, it is required all receipts are emailed instead of under the door. We hope you will come stay with us again soon!

About the DoubleTree by Hilton Hotel Schenectady

Location 100 Nott Terrace, Schenectady, NY 12308

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3305 square feet (307 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and complimentary newspapers in the lobby are also featured at the eco-friendly DoubleTree by Hilton Hotel Schenectady. Free self parking is available. A complete renovation of DoubleTree by Hilton Hotel Schenectady was completed in November 2015. This 3.5-star Schenectady hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • 3305 sq ft of conference space
  • 307 sq m of conference space
  • Built in 1966
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Albany Intl. Airport (ALB) (26.6 km / 16.5 mi)
  • Train station: Schenectady Station (0.9 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Schenectady offers 120 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Refrigerators and microwaves are provided. This Schenectady hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Smart television
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Sammy's Burger & Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Sammy's Bar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 24.00 for adults, USD 3.00 and USD 14.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn SCHENECTADY
  • Holiday SCHENECTADY
  • SCHENECTADY Holiday Inn
  • DoubleTree Hilton Hotel Schenectady
  • DoubleTree Hilton Schenectady
  • DoubleTree by Hilton Hotel Schenectady Hotel
  • DoubleTree by Hilton Hotel Schenectady Schenectady
  • DoubleTree by Hilton Hotel Schenectady Hotel Schenectady

You should know

  • Pool access available from 9:00 AM to 5:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.