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4.4 out of 5

"Quick stay. Everything was nice. " More

By a verified traveler on Sat 08 Apr 2023

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Hotel Description

3-star hotel near Sahlen Field

Heart of Buffalo

Within a 10-minute walk of this Downtown Buffalo hotel, you'll find Sahlen Field and Shea's Performing Arts Center. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 miles (3 km).

Business services

The hotel's indoor pool, gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. A restaurant, a 24-hour front desk, and a snack bar/deli are also provided.

Room, 2 Queen Beds, Bathtub, City View (Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$131* Per night/room Oct 29 - Oct 30

Junior Suite, 2 Queen Beds, Accessible, Bathtub (2 Queen Beds & Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, City View (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Room, Luxury Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Buffalo Downtown ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Buffalo Downtown

Everyone (4) Couples (2) Family (6)
5 out of 5
Nice and cool

Posted by on Jun 21, 2023

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5 out of 5

Posted by on Apr 17, 2023

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5 out of 5
Quick stay. Everything was nice.

Posted by on Apr 8, 2023

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5 out of 5

Posted by on Apr 2, 2023

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1 out of 5
Coldest pool I have ever been in.

Posted by on Feb 20, 2023

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2 out of 5
Checked-in and went to a hockey game. Before I sat down, during the National anthem, hotel called me. They wanted to know if my vehicle was parked out front. I had parked it in the lot they told me to about an hour ago. I missed ten minutes of the game

Posted by on Oct 28, 2022

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Comment from Hotel Management

Oct 28, 2022 by ErinH

Richard, Once again, we sincerely apologize for the inconvenience. We hope that the complimentary parking we offered you was satisfactory for your troubles.

5 out of 5
Great stay. Difficult to find parking lot.

Posted by on Oct 12, 2022

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Comment from Hotel Management

Oct 16, 2022 by Zack S.

Thank you for taking the time to provide your review! We are so glad that you enjoyed your stay with us!

4 out of 5
This hotel is on the train line directly to Key Bank Center. Very convenient for a concert there.

Posted by , from Sharon Springs on Jul 18, 2022

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Comment from Hotel Management

Jul 18, 2022 by Zack S.

Thank you for taking the time to leave your review. We are so gla that you enjoyed your stay with us!

4 out of 5
Quiet and easy to get around the city from here.

Posted by , from Lewis Center on Mar 20, 2022

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Comment from Hotel Management

Mar 23, 2022 by Zack S.

Thank you for taking the time to provide your feedback! We are so glad you enjoyed your stay with us!

5 out of 5
Next to trolley makes getting around easy.

Posted by on Mar 8, 2022

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Comment from Hotel Management

Mar 9, 2022 by Zack S.

Thank you for leaving your feedback! We are glad that you enjoyed your stay with us!

About the Hilton Garden Inn Buffalo Downtown

Location 10 Lafayette Square, Buffalo, NY 14203

Property Features

Hilton Garden Inn Buffalo Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 3800 square feet (353 square meters) and includes conference space. The business-friendly Hilton Garden Inn Buffalo Downtown also features gift shops/newsstands, coffee/tea in a common area, and concierge services.

  • 1 building
  • 124 guestrooms or units
  • 14 levels
  • 2 bars or lounges
  • 3800 sq ft of conference space
  • 353 sq m of conference space
  • Built in 2014
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Television in lobby
  • Elevator
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Transport

  • Train station: Buffalo-Exchange Street Station (1 km / 0.6 mi)
  • Metro station: Lafayette Square Station (0.2 km / 0.1 mi)

Room Amenities

Hilton Garden Inn Buffalo Downtown offers 124 accommodations with MP3 docking stations and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:00 AM.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), SafeStay (AHLA - USA), and COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.99–18.99 for adults, and USD 7.99–18.99 for children
  • Nearby parking fee: USD 15.00 per night (984 ft away)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Buffalo Downtown Hotel
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You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.