At this Zona Hotelera aparthotel, you'll be within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Plaza Caracol Mall. Caracol Beach and Forum By The Sea Mall are also within half a mile (1 km).
This all-inclusive aparthotel features a private beach, a full-service spa, and a nightclub. Enjoy a day at the beach kayaking, or relax with beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining.
Free Internet, iPod docks
The 438 apartments offer free WiFi and free wired Internet, plasma TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include iPod docks, 24-hour room service, and coffee/tea makers.
Jun 9, 2022 by eConcierge
2. Dear Guest, Thank you for your comments and we are certainly concerned to read your review. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. Thank you for bringing the situation to our attention, we will be working hard, as usual, to achieve our guests’ full satisfaction. We hope you had a safe and pleasant journey back home Best Regards,
Apr 27, 2022 by eConcierge
Dear Guest, Thank you for your comments and we are certainly concerned to read your review. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. Thank you for bringing the situation to our attention, we will be working hard, as usual, to achieve our guests’ full satisfaction. We hope you had a safe and pleasant journey back home Best Regards,
Feb 28, 2022 by eConcierge
Dear Guest, It was our pleasure! On behalf of all of us at Dreams Sands Cancun Resort & Spa, thank you for your review and for choosing our resort for your Mexican getaway. Please allow us the opportunity to welcome you back again for your next vacation.
Jan 12, 2022 by eConcierge
Dear Guest, Thank you very much for your review, we are thrilled to know that you thoroughly enjoyed you experience with us, We are looking forward to welcoming you back to Dreams Sands Cancun Resort & Spa, your home away from home!
Feb 11, 2022 by eConcierge
Dear guest, We feel very happy that you have chosen Dreams Sands Cancun Resort & Spa as the host of your vacation, and thank you so much for your kind review, it is for us a compliment that you have enjoyed your stay with us and everything we have to offer. From the location to the warm service from the entire staff, we are glad to know that we exceeded your expectations. We are looking forward to welcoming you back at our home in the Mexican Caribbean.
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive aparthotel also offers a complimentary children's club, a children's pool, and a spa tub. Limited free parking is available on a first-come, first-served basis. This 4-star Cancun aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Dreams Sands Cancun Resort & Spa - All Inclusive offers 438 air-conditioned accommodations with iPod docking stations and safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
World Cafe - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.