"It is a beautiful location and building! Definitely needs some fresh paint in the rooms and some refreshing but overall it was very nice. The staff wa ... " More
Beachside getaway
Your stay at this Zona Hotelera resort places you within 3 miles (5 km) of La Isla Shopping Mall and Playa Tortugas. Puerto Cancun Marina Town Center is within 6 miles (10 km) and Delfines Beach is within 9 miles (15 km).
Full-service spa, fitness center
A full-service spa, 3 restaurants, and 4 spa tubs are all featured at this eco-friendly resort. Relax with beach cabanas, sun loungers, and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Free WiFi, balconies
Featuring conveniences like microwaves and coffee/tea makers, the 179 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Balconies, 24-hour room service, and hair dryers are also available.
Aug 4, 2021 by GM
Dear Guest, We would like to thank you for taking the time to share your feedback. Our main objective is very clear: exceed your expectations. We are aware that we need to work on them daily in order to succeed We look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas
Mar 1, 2021 by GM
I would like to thank you for taking the time to share your feedback. I am glad to know that you enjoyed our beautiful views. I look forward to having the opportunity of serving you again. General Management Fiesta Americana Cancun Villas
Mar 18, 2020 by GM
I am truly sorry to know about this issue, please accept my most sincere apologies. Although is an isolated case we have taken corrective actions to avoid similar situations in the future. I look forward to having the opportunity of serving you as you deserve. General Management Fiesta Americana Cancun Villas
Aug 27, 2018 by GM
I would like to thank you for taking the time to share your experience. We are glad to know that our services fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
Mar 17, 2018 by GM
I would like to thank you for taking the time to share your experience. We are glad to know that our service fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
Mar 1, 2017 by General Management
We appreciate you taking the time to share your feedback. We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Cancun Villas like a complimentary children's club and an outdoor pool. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. This eco-friendly resort also offers a children's pool and a fitness center. Free self parking and valet parking are available. This 4-star Cancun resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Fiesta Americana Cancun Villas offers 179 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 55-inch flat-screen televisions come with cable channels. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
La Palapa - Overlooking the ocean, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Bodega - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.
Mexicano - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Bikini bar - Onsite bar. Happy hour is offered. Open daily.
Lobby bar - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.
4 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Uru has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Free antigen/rapid COVID-19 testing is available on site (reservations required for on-site testing). This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.