Within a 10-minute walk of this Zona Hotelera property, you'll find Aquaworld and Maya Cancun Museum. Delfines Beach and El Rey Ruins are also within 2 miles (3 km).
A full-service spa, 4 restaurants, and an outdoor pool are all featured at this all-inclusive property. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a children's club and a children's pool, and in-room childcare is an added bonus.
Free WiFi, LCD TVs
Boasting comforts like premium bedding and down comforters, the 507 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include 24-hour room service, minibars, and coffee/tea makers.
Jun 2, 2021 by Pilar Tapia, General Management.
Thank you very much for this kind review. It’s a pleasure to know that this experience was a very positive one for you. I am sure that your feedback will serve as an encouragement to our team, as we strive to continuously improve the quality of our services. We are looking forward to your next visit, do not hesitate to contact us for any pre-arrival arrangements. Greetings,
May 21, 2021 by Pilar Tapia, General Management.
Thank you very much for taking the time to share this with all of us this review, as we do not have any comment that tells us what went wrong in your vacations, I would like to extend my sincere apologies for any inconveniences you had during your stay. Hopefully, you will give us an opportunity to host you in the future. Sincerely,
May 8, 2021 by Pilar Tapia, General Management.
Thank you for choosing Fiesta Americana Condesa Cancun as a host for your vacation, we highly appreciate your preference and the time you have taken to score your experience. It is a pleasure to know that you enjoyed our outstanding service and gastronomy. Hopefully, you will consider us as hosts for your next vacation, we will be more than happy to welcome you back. Best regards,
Mar 31, 2021 by Pilar Tapia, General Management.
Thank you for choosing Fiesta Americana Condesa Cancun as a host for your vacation, we highly appreciate your preference and the time you have taken to score your experience. We are looking forward to welcoming you back very soon!
Mar 17, 2021 by Pilar Tapia, General Management.
Thank you for choosing Fiesta Americana Condesa Cancun as host for your vacation, we highly appreciate your preference and the time you have taken to score your experience and your comments are extremely valuable to us and truly help other travelers. I would like to clarify that the balconies are under availability since we cannot guarantee them, but we are very happy to know that you had a great stay with us! Hopefully, you will consider us as hosts for your next vacation, we will be more than happy to welcome you back. Best regards,
Feb 2, 2021 by Pilar Tapia, General Management.
I am delighted to read your comments and learn that you have been impressed with our warm service. I’m very proud of our friendly and efficient staff, so it is fantastic to hear they were able to assist you in making your stay as enjoyable as possible. I am certain that your comments will be very much appreciated by Miguel, and Joany, as it is heartwarming to read that their efforts are being reflected in satisfied guests. We will be looking forward to your next visit to Fiesta Americana Condesa Cancun. Warm Regards,
Jan 26, 2021 by Pilar Tapia, General Management.
We highly appreciate your preference and the time you have taken to share with us your experience and your comments are extremely valuable to us and truly help other travelers. We are delighted to know our food, and warm services exceeded your expectations. Hopefully, you will consider us as hosts for your next getaway, we will be more than happy to welcome you back. Warm greetings,
Dec 8, 2020 by Pilar Tapia, General Management.
Thank you very much for taking the time to share your recent experience at Fiesta Americana Condesa. I am happy to read that your stay was enjoyable, highlighted by the sour service. I am sure that your comments will be a great source of motivation for Miguel, Oliver, Jairo, and Erika, as it is always heartwarming to know that your hard work does not go unnoticed. We will be honored to be your hosts once again. Warm Greetings,
Dec 2, 2020 by Pilar Tapia, General Management.
Allow me to thank you for the time you spent writing this wonderful review of Fiesta Americana Condesa. It warms my heart to read that we have surpassed your expectations and that you went home more than satisfied with your experience. Comments like yours motivate us to continue the hard work in order to obtain great results. We look forward to having you back soon. Greetings,
Aug 24, 2020 by Pilar Tapia, General Management.
First of all, thank you very much for choosing Fiesta Americana Condesa Cancun for your vacation and for taking valuable time out of your vacation to score us. There is always room for improvement, and your feedback is greatly appreciated as it helps us pinpoint the areas where we can improve. We would be honored to welcome you back again in the future to Fiesta Americana Condesa Cancun. Best regards,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Activities and facilities/equipment
Fiesta Americana Condesa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Condesa Cancun - All Inclusive like an outdoor pool and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a swim-up bar, and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a health club, a spa tub, and a steam room. Self parking and valet parking are free. This 4-star Cancun property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Fiesta Americana Condesa Cancun - All Inclusive offers 507 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Restaurante Kambu - This buffet restaurant serves lunch only.
Kalmia Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Mexicano Restaurant - This restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
Rosato Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Cevicheria - This bar specializes in Mexican cuisine. Open daily.
24-hour room service is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Miiluma Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.