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"The food was not what we expected at all .. house keeping was really nice the hotel staff gave my husband and I to many issues starting with telling u ... " More

By a verified traveler on Fri 18 Sep 2020

Hotel Description

3-star beachfront resort near Forum Beach

On the beach

Within a 15-minute walk of this Zona Hotelera resort, you'll find La Isla Shopping Mall and Cancun Interactive Aquarium. Forum Beach and Cancun Convention Center are also within 2 miles (3 km).

Poolside dining

This smoke-free resort features 4 restaurants, 2 outdoor pools, and a fitness center. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Soaking tubs

Boasting deep soaking bathtubs, the 249 guestrooms also offer room service and flat-screen TVs. Hair dryers, safes, and phones are also available.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$99* Per night/room Dec 19 - Dec 20

Swim-up Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Swim-up Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Flamingo Cancun Resort ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Flamingo Cancun Resort

Everyone (12) Couples (4) Family (5)
3 out of 5
The food was not what we expected at all .. house keeping was really nice the hotel staff gave my husband and I to many issues starting with telling us we can’t bring outside food when I saw some one else bring outside food my husband dropped his wrist band and they gave him a nasty attitude about it and it’s terrible constantly being asked for a tip hotel it’s self was beautiful but I will never recommend anyone this hotel and to top it off ants and water bugs is unacceptable and I payed for the swim up junior suite and

Posted by , from New York on Sep 18, 2020

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4 out of 5
There was a musty/mold odor in our room. Noticed every time we entered.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Mar 2, 2020 by Flamingo

Thank you for taking a moment and share your comments, they help us to be better every time. Best regards.

5 out of 5
Wonderful, paradise, excellent services great people.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Flamingo

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

4 out of 5
Nice hotel Didn’t like the WiFi Thumbs up to a few of our waitress great service

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

5 out of 5
We booked this hotel because Melody Maker could not accommodate us for our 3rd night. This hotel blew that one away in service and cleanliness. While small, they had their stuff together and were so sweet to us. The last hotel was a nightmare.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 26, 2019 by Flamingo

Thank you for taking a moment and rating our services, we sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

3 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 27, 2019 by Flamingo Cancun

Muchas gracias por calificar nuestros servicios, esperamos pronto tenerle de vuelta. Saludos cordiales.

4 out of 5
The resort was clean and the staff was friendly. We enjoyed our stay there.

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 23, 2019 by flamingo cancnun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

3 out of 5
The location is good. Great beach. Hotel service was not as expected Food was just ok. Hotel has tons of rules. I will never stay there again.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by flamingo cancun

Thank you for taking a moment and rating our services, we sorry about your experience and would like to have you again with us and make this time a memorable stay as we usually do. Best regards.

5 out of 5
A beautiful hotel and view! The hotel staff are some of the friendliest people I have ever met, they made us feel very welcome. I will be back in 2019!

Posted by on Apr 9, 2018

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Comment from Hotel Management

Apr 12, 2018 by recepcion

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards.

3 out of 5

Flamingo in Cancun

The flamingo was clean and as advertised. Mid-range resort with everything you need but few frills. The beach is clean with a generous shaded area under palm trees. All inclusive meal plan is adequate and offers a wide range of choices. Staff is excellent and always willing to be helpful and friendly.

Posted by , from Pa, USA on Feb 12, 2018

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Comment from Hotel Management

Feb 12, 2018 by flamingo cancun

Thank you for taking a moment and share your comments, they help us to be better every time. We are glad to know that your experience was great and hope to see you soon. Best regards

All-inclusive Details

All-inclusive room rates at Flamingo Cancun Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • Meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 2 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Gratuities

  • Taxes included
  • Onsite entertainment and activities included
  • Airport transfers not included
  • Minibar beverages - restrictions apply
  • Gratuities not included
  • Fitness facilities included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Onsite live performances included
  • Theme parties included
  • Room service not included

Property Features

Some rates at Flamingo Cancun Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Flamingo Cancun Resort, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a swim-up bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Flamingo Cancun Resort. Free self parking is available. This Art Deco Cancun resort is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 3 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1985
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Cancun Intl. Airport (CUN) (22.8 km / 14.2 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Flamingo Cancun Resort offers 249 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.

Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Don Roberto´s Bar & Pizza - This theme restaurant is located by the pool and specializes in pizza. Guests can enjoy drinks at the bar. Open daily.

Snack Bar Las Palmas - This family restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Sailing nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Flamingo Cancun Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 35 (from 6 to 12 years old)
  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 2.78 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Flamingo
  • Cancun Flamingo Resort
  • Flamingo Cancun
  • Flamingo Cancun Resort
  • Flamingo Resort Cancun
  • Resort Flamingo Cancun
  • Cancun Flamingo Hotel
  • Flamingo Cancun Hotel Cancun
  • Cancun Flamingo Hotel
  • Flamingo Resort Cancun
  • Flamingo Cancun Resort Resort
  • Flamingo Cancun Resort Cancun
  • Flamingo Cancun Resort Resort Cancun
  • Flamingo Cancun Resort with Optional All Inclusive

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.