"This was my first time in Cancun at all inclusive resort and it was fabulous. The bed was most comfortable I ever stayed in compare to other hotels. H ... " More
Beachside getaway
Within a 10-minute walk of this Zona Hotelera property, you'll find Hotel Zone Beaches and Iberostar Cancun Golf Course. Delfines Beach and El Rey Ruins are also within half a mile (1 km).
All-inclusive
A marina, 4 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining.
Jan 6, 2023 by Hoteles Solaris
Dear Michelle ElaineThank you for your comments are the best tool to improve our servicesBest Regards.Hoteles Solaris de México
Dec 21, 2022 by Hoteles Solaris
Dear ViktorWe are truly sorry for the inconveniences you encountered during your stay. Thank you for sharing your Solaris experience on Expedia. This helps us know our areas of opportunity so we can provide better services to all of our guests.One of our main highlights of our Resorts is to offer an outstanding customer service and apparently we felt short; we have already informed all the departments involved to improve on this matter.By last, we regret haven't met your expectations and the perception you got about the service. We listen and care about the experience of our guest, once again we offer you an apology for haven't made your stay memorable.Sincerely yours:Hoteles Solaris de México
Dec 19, 2022 by Hoteles Solaris
Dear YuliaWe are very grateful that you have chosen us to enjoy your most recent vacation.We hope you can return to GR Solaris soon to pamper you once more.Warms Regards.Hoteles Solaris de México.
Dec 8, 2022 by Hoteles Solaris
Dear RayshawnWe are very grateful that you have chosen us to enjoy your most recent vacation. We hope you can return to GR Solaris soon to pamper you once more.Sincerely.Hoteles Solaris de México
Nov 25, 2022 by Hoteles Solaris
Dear Martin We regret your perception of our services and facilities.we work hard to improve,Sincerely.Hoteles Solaris de México
Nov 16, 2022 by Hoteles Solaris
Dear ArthurThank you for your comments are the best tool to improve our services., we will work on what you mention, always looking to improve our services.Best Regards.Hoteles Solaris de México
Oct 20, 2022 by Hoteles Solaris
Dear Susan EWe are so happy to read that you had an amazing time at GR Solaris as well as we appreciate the opportunity of having been your host in Cancun and your time for sharing your experience through this means.We hope that you can comeback in a near future.Warms Regards.Hoteles Solaris de México
Oct 17, 2022 by Hoteles Solaris
Dear OstaniThank you very much for your review, we are happy to know that you enjoyed your stay.We hope you come back soon.Warms Regards.Hoteles Solaris de México
Oct 4, 2022 by Hoteles Solaris
Dear Charles Thank you for your comments are the best tool to improve our services.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Entertainment
Not included
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to GR Solaris Cancun & Spa - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a health club, a spa tub, and a steam room. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Cafe Solaris - Overlooking the pool and garden, this restaurant serves breakfast only. 1-star Michelin rating. A children's menu is available.
Marco Polo - Overlooking the pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. 1-star Michelin rating. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. 1-star Michelin rating. Open select days.
Deli - This delicatessen is located by the pool and specializes in international cuisine. 1-star Michelin rating. Open daily.
24-hour room service is available.
A marina and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not allow early check-in.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
