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Hotel Casa Maya

5.0 star property
5-star beachfront aparthotel near Langosta Beach

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Photo gallery for Hotel Casa Maya

On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Down comforters, minibar, in-room safe, iron/ironing board
Down comforters, minibar, in-room safe, iron/ironing board
Microwave, coffee/tea maker
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
  • Pool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • Outdoor SpaceOutdoor SpaceOutdoor Space

Check out the area

Map
Cancun, QROO
  • Popular LocationLangosta Beach3 min walk
  • Popular LocationCancun Convention Center6 min drive
  • Popular LocationLa Isla Shopping Mall9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Room options

View all photos for Ambassador Suite

Ambassador Suite | Living area | 32-inch flat-screen TV with cable channels, TV

Ambassador Suite

  • 775 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Studio

Standard Studio | Down comforters, minibar, in-room safe, iron/ironing board

Standard Studio

  • 344 sq ft
  • Studio
  • Sleeps 4

View all photos for Apartment Standard

Down comforters, minibar, in-room safe, iron/ironing board

Apartment Standard

  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Room Standard

Down comforters, minibar, in-room safe, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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4.3 out of 5, Excellent, (1983)
The price is $124
per night
$160 total
includes taxes & fees
May 29 - May 30
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About the neighborhood

Cancun

On the beach.A stay at this Zona Hotelera aparthotel places you within half a mile (1 km) of Langosta Beach and 3 miles (5 km) of Cancun Convention Center. La Isla Shopping Mall and Ultramar Ferry Puerto Juárez are also within 6 miles (10 km).
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Langosta Beach - 3 min walk
  • Tortuga Beach - 14 min walk
  • Playa Tortugas - 4 min drive
  • Cancun Convention Center - 6 min drive
  • La Isla Shopping Mall - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Las Olas - 10 min walk
  • Venecia - 9 min walk
  • Sport Bar - 9 min walk
  • Lobby Bar - 1 min walk
  • Sirenas Raw Bar - 16 min walk

About this property

Entire place

Hotel Casa Maya

5-star beachfront aparthotel near Langosta Beach
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Bring your whole family to Hotel Casa Maya for summer fun including 2 outdoor swimming pools, a water park (surcharge), and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury aparthotel also offers a health club, a garden, and a terrace. Free self parking is available.

This 5-star Cancun aparthotel is smoke free.

  • 321 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Casa Maya offers 321 accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free beach club

Pool/Spa

  • 2 outdoor pools
  • Pool loungers
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Car not required
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free crib
  • Playground

Restaurants on site

  • La Veranda

Food and drink

  • Coffee/tea maker
  • Microwave

Dining

  • Daily buffet breakfast available for a fee: MXN 370 for adults and MXN 185 for children
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Fireplace in lobby
  • Window screens

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Marina
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free grocery shopping service
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Basketball on site
  • Beach volleyball on site
  • Children's pool on site
  • Free beach club on site
  • Gym on site
  • Health club on site
  • Personal motorized watercraft on site
  • Shopping on site
  • Water park on site
  • Boat tours nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 2 buildings
  • 321 units
  • 8 floors
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from November 1 2023 to December 31 2024 (dates subject to change).
This property will be closed from November 1 2023 to December 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Maya

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 370 for adults and MXN 185 for children
  • Airport shuttle fee: MXN 1600 per vehicle (roundtrip, maximum occupancy 8)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

How close is Hotel Casa Maya to the airport?

Hotel Casa Maya is 14 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Casa Maya have an airport shuttle?

Hotel Casa Maya offers an airport shuttle from 9:00 AM to 11:00 PM, at scheduled times, for a charge of MXN 1600. per vehicle, roundtrip.

How close is Hotel Casa Maya to the beach?

This aparthotel is on the beach. Don't forget your sunscreen!

Does Hotel Casa Maya offer free breakfast?

Free breakfast isn’t provided at Hotel Casa Maya, but buffet breakfast is offered for a fee of MXN 370 for adults and MXN 185 for children.

Is there a casino at Hotel Casa Maya?

No, there is no casino at this aparthotel, but PlayCity Casino (6-min drive) and Royal Yak Casino and Sports Book (7-min drive) are nearby.

What time is check-in at Hotel Casa Maya?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Casa Maya?

This aparthotel offers free self parking.

Does Hotel Casa Maya have a pool?

Hotel Casa Maya features 2 outdoor pools and a children's pool.

Does Hotel Casa Maya have a restaurant?

Hotel Casa Maya is home to La Veranda, which features international cuisine.

Does Hotel Casa Maya have a spa?

This aparthotel doesn't have a spa, but it does offer spa services.

How close is Hotel Casa Maya to downtown Cancun?

Hotel Casa Maya is 3.2 mi away from Avenida Kukulkan.

Hotel Casa Maya Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 824 out of 1775 reviews" "
Rating 8 - Good. 505 out of 1775 reviews" "
Rating 6 - Okay. 224 out of 1775 reviews" "
Rating 4 - Poor. 97 out of 1775 reviews" "
Rating 2 - Terrible. 125 out of 1775 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tabatha

10/10 Excellent

velky

Stayed 3 nights in Sep 2023

2/10 Terrible

Mari J.

Stayed 3 nights in Oct 2023

8/10 Good

Vanta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean but the beach was a little bit dirty
Stayed 6 nights in Oct 2023

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed for three days 2 nights. Attention was excellent. Very safe and quiet. Only bad thing was the tv control had no batteries. Food was great. V
Stayed 3 nights in Oct 2023

10/10 Excellent

IRMA

Traveled with group
Liked: Cleanliness, room comfort
Love the spaces and overall.
Stayed 3 nights in Oct 2023

6/10 Okay

Tara

Liked: Cleanliness
Simple hotel to stay in if you're doing more exploring and touring. It's comfortable just to rest. Remember in Cancun everything is a tip!
Stayed 5 nights in Oct 2023

8/10 Good

Elsa

Stayed 8 nights in Oct 2023

10/10 Excellent

james

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Sergio, Richmond

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is very clean, the room is good, very big but the building is old and they had construction on my side and the three days it was a lot of noise but the worst was the first one, they didn't let me sleep until 2:00am
Stayed 3 nights in Oct 2023