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Hotel NYX Cancun - Near La Isla Shopping Mall

3.5 star property
3.5-star beachfront hotel near Chac Mool Beach

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Photo gallery for Hotel NYX Cancun - Near La Isla Shopping Mall

2 outdoor pools, pool umbrellas, sun loungers
Exterior
Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board
Porch
Body treatments, beach massages, body scrubs, facials
Reviews
7.6

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500
  • Popular LocationLa Isla Shopping Mall8 min walk
  • Popular LocationCancun Interactive Aquarium10 min walk
  • Popular LocationCancun Convention Center3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room

  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

7.9/10 Good
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Master Suite

8.2/10 Very Good
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

7.4/10 Good
  • 398 sq ft
  • Lagoon view
  • Sleeps 3

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

7.4/10 Good
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

Beach
Hotel NYX Cancun All Inclusive
Pool
Hot Tub
Breakfast included
All inclusive
4.3 out of 5, Excellent, (1011)
The price is $174
per night
$224 total
includes taxes & fees
Jun 9 - Jun 10
Hotel NYX Cancun All Inclusive

About the neighborhood

Cancun

On the beach.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of La Isla Shopping Mall and 3 miles (5 km) of Cancun Convention Center. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and El Sol de Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 10 min walk
  • Cancun Convention Center - 3 min drive
  • Chac Mool Beach - 5 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Wander Rooftop Bar - 6 min walk
  • Starbucks - 6 min walk
  • Starbucks - 9 min walk
  • Los Chachalacos - 7 min walk
  • Duna Pool Bar - 11 min walk

About this property

Hotel NYX Cancun - Near La Isla Shopping Mall

3.5-star beachfront hotel near Chac Mool Beach
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. Cool off in one of the 2 outdoor swimming pools at Hotel NYX Cancun - Near La Isla Shopping Mall, and enjoy amenities like a spa tub and a fitness center.

Free breakfast is served daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a steam room and a terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 195 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun - Near La Isla Shopping Mall offers 195 air-conditioned accommodations with safes and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

Renovations and closures

The property will be renovating from April 1 2024 to September 15 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun - Near La Isla Shopping Mall

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3000
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 600 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun

Frequently asked questions

How close is Hotel NYX Cancun - Near La Isla Shopping Mall to the airport?

Hotel NYX Cancun - Near La Isla Shopping Mall is 13.5 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel NYX Cancun - Near La Isla Shopping Mall?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun - Near La Isla Shopping Mall on Jun 8, 2024 start from $177.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel NYX Cancun - Near La Isla Shopping Mall have an airport shuttle?

Hotel NYX Cancun - Near La Isla Shopping Mall offers an airport shuttle 24 hours a day, at scheduled times, for a charge of MXN 600 per vehicle, one-way.

How close is Hotel NYX Cancun - Near La Isla Shopping Mall to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel NYX Cancun - Near La Isla Shopping Mall offer free breakfast?

Hotel NYX Cancun - Near La Isla Shopping Mall offers free buffet breakfast every day from 7 AM to 11 AM.

Is there a casino at Hotel NYX Cancun - Near La Isla Shopping Mall?

No, there is no casino at this hotel, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are nearby.

What time is check-in at Hotel NYX Cancun - Near La Isla Shopping Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel NYX Cancun - Near La Isla Shopping Mall?

This hotel offers free self parking.

Does Hotel NYX Cancun - Near La Isla Shopping Mall have a pool?

Hotel NYX Cancun - Near La Isla Shopping Mall features 2 outdoor pools. The property will be renovating one of the pools from April 1 2024 to September 15 2024 (completion date subject to change).

Does Hotel NYX Cancun - Near La Isla Shopping Mall have a restaurant?

Hotel NYX Cancun - Near La Isla Shopping Mall is home to Deck, which features international cuisine.

Does Hotel NYX Cancun - Near La Isla Shopping Mall have a spa?

This hotel doesn't have a spa, but it does offer massages, body scrubs, and mani/pedis.

How close is Hotel NYX Cancun - Near La Isla Shopping Mall to downtown Cancun?

Hotel NYX Cancun - Near La Isla Shopping Mall is 1.2 mi away from Avenida Kukulkan.

Hotel NYX Cancun - Near La Isla Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1003 reviews" "
Rating 8 - Good. 317 out of 1003 reviews" "
Rating 6 - Okay. 170 out of 1003 reviews" "
Rating 4 - Poor. 84 out of 1003 reviews" "
Rating 2 - Terrible. 87 out of 1003 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan, Corona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean with a friendly staff. The room was spacious and had a beautiful view of the lagoon. My wife loved the rain shower head right on the center of the spacious shower room. The location was great easy access to all fine dining and the beach had zero seaweed. Also, loved the daily free breakfast that had so many food options. We will definitely come back to this hotel.
Stayed 5 nights in Dec 2023

8/10 Good

vanessa, Bell Gardens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to relax and enjoy the beach
Stayed 4 nights in Oct 2023

10/10 Excellent

Olga

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Un excelente hotel. Muy bien ubicado y el personal sumamente atento y servicial. Facilidades muy bonitas y accesibles. Entretenimiento y vistas hermosas. Fui para época de Día de Muertos y realizaron una hermosa competencia de altares la cual pudimos disfrutar ya que las describieron. Aprendimos mucho sobre la tradición. Lo recomiendo a ojos cerrados.
Stayed 6 nights in Oct 2023

10/10 Excellent

Alberto

Liked: Cleanliness, room comfort
Quick getaway
I stayed for a couple of days at the nyx hotel. I have to say that the hotel is well keep very cleaned and close to the mall and shops. The beach is amazing. Friendly staff and the breakfast buffet is a must. Everything so fresh. The pool bar could use some mixology because the drinks were water down aside from that I really enjoyed my stay. I recommend the hotel if your in Cancun and want to enjoy the beach and be close to the mall restaurants and shops.
Stayed 2 nights in Oct 2023

2/10 Terrible

Megan E

Traveled with partner
I’m going to start this review by saying in no way am I rich. I work hard for the money I earn and my main goal in life is to travel. I worked all summer to save for this trip and when the time came I booked it! I was exacerbated when my boyfriend and I finally got to book our trip! We booked at nyx looking on Expedia. We found a hotel that stated “all inclusive” and we even have screenshots of the booking saying it was in fact “all inclusive”. Upon arrival at first glance everything was beautiful, and then check in happened. We were told that our booking was in fact not all inclusive but it is marketed on Expedia as if it is. We were also told, “this is not the first time this has happened”. We stated there must be some mistake as we even have screenshots of our booking. As stated before I am far from rich so the panic for me began to set in as I had not budgeted for any food whatsoever with the expectation it would be provided. We were then told by the hotel there was nothing that they could do and we had to reach out to Expedia. The hotel and us could not reach them by phone after almost an hour and so I began to talk to an agent online. We provided screenshot evidence and also spoke on how the booking was advertised. Expedia basically told us we were completely out of luck and that there was nothing they could/ would do. The hotel told us there was nothing they would do as we booked through Expedia so it “was not their fault”. Expedia and the hotel refused to do anything.
Stayed 7 nights in Aug 2023

10/10 Excellent

Steve

Traveled with family
Liked: Amenities, property conditions & facilities
The staff were very friendly and helpful. We really enjoyed our stay.
Stayed 12 nights in Jul 2023

10/10 Excellent

Jessica, Port Arthur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying at NYX was a great experience. The staff was amazing!!! The room was wonferful and the location was ideal. We couldn't check in early, but other than that, the staff accommodated us and had quick responses when we needed something. The only down side was not being able to eat at Restaurant Chanti. Had to stay 3 nights in order to have this Restaurant and the taco place included in all inclusive. I would definitely stay agaun.
Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Intimate yet super fun hotel. Staff was unbelievably helpful in every way.
Stayed 3 nights in Jul 2023

10/10 Excellent

Amaniel araia

Traveled with family
Liked: Room comfort
Stayed 9 nights in Jun 2023