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JW Marriott Cancun Resort & Spa

5.0 star property
5-star beachfront resort near Delfines Beach

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Photo gallery for JW Marriott Cancun Resort & Spa

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk
4 restaurants, breakfast served
Terrace/patio
Reviews
9.0

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast available
  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Restaurant

Explore the area

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationAquaworld9 min walk
  • Popular LocationIberostar Cancun Golf Course3 min drive
  • Popular LocationLa Isla Shopping Mall4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Room options

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed, Non Smoking

  • 2947 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 467 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking, Balcony

  • 957 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking

  • 1344 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 467 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 467 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Balcony

  • 957 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 785 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 467 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 1345 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Balcony

  • 467 sq ft
  • Sleeps 4
  • 1 Double Bed

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Exterior
Kempinski Hotel Cancún
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4.7 out of 5, Exceptional, (340)
The price is $600
per night
$789 total
includes taxes & fees
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About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera resort places you within 2 miles (3 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Ballenas Beach and Aquaworld are also within half a mile (1 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Aquaworld - 9 min walk
  • Iberostar Cancun Golf Course - 3 min drive
  • La Isla Shopping Mall - 4 min drive
  • Cancun Interactive Aquarium - 4 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • JW Marriott Lobby Bar - 1 min walk
  • Chambao - 7 min walk
  • Restaurant nebbiolo en cancun - 6 min walk
  • Fred's House - 8 min walk
  • Zango - 8 min walk

About this property

JW Marriott Cancun Resort & Spa

5-star beachfront resort near Delfines Beach
JW Marriott Cancun Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A business center and meeting rooms are available. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the luxury JW Marriott Cancun Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Cancun resort is smoke free.

  • 447 guestrooms or units
  • 14 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 per person
  • Airport shuttle fee: USD 22.00 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa

Frequently asked questions

How close is JW Marriott Cancun Resort & Spa to the airport?

JW Marriott Cancun Resort & Spa is 11.1 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Cancun Resort & Spa?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on Jun 10, 2024 start from $280.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Cancun Resort & Spa have an airport shuttle?

JW Marriott Cancun Resort & Spa offers an airport shuttle 24 hours a day, for a charge of USD 22.00 per person, one-way.

How close is JW Marriott Cancun Resort & Spa to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does JW Marriott Cancun Resort & Spa offer free breakfast?

Free breakfast isn’t provided at JW Marriott Cancun Resort & Spa, but buffet breakfast is offered for a fee of USD 40 per person. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at JW Marriott Cancun Resort & Spa?

No, there is no casino at this resort, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are nearby.

What time is check-in at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at JW Marriott Cancun Resort & Spa?

This resort offers free self parking and valet parking.

Does JW Marriott Cancun Resort & Spa have a pool?

JW Marriott Cancun Resort & Spa features 3 outdoor pools, an indoor pool, and a children's pool.

Does JW Marriott Cancun Resort & Spa have a restaurant?

Yes, there are 4 restaurants on site.

Does JW Marriott Cancun Resort & Spa have a spa?

This resort has a spa, which features body scrubs, aromatherapy, and facials.

How close is JW Marriott Cancun Resort & Spa to downtown Cancun?

JW Marriott Cancun Resort & Spa is 0.7 mi away from Avenida Kukulkan.

JW Marriott Cancun Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 721 out of 1001 reviews" "
Rating 8 - Good. 146 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely stunning. The pool was aestheticly pleasing and they have a variety to choose from. Tbe beach was much better and prettier on this side with less sea weed. The Italian restaurant Gustino was 10/10 must try! What i did not like was i paid for two beds and received 1 with a pull out couch that we were not able to pull out all the way due to lack of space. No sheets were provided for the couch either. Otherwise we enjoyed our stay and the staff was friendly.
Stayed 1 night in Apr 2024

6/10 Okay

Saravanan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Edward Michael, ST MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

randy

Liked: Staff & service, room comfort
Music too loud
Room and pool were great! Corporate parties were too loud and went too late!
Stayed 7 nights in Jan 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was an amazing experience for me and my wife. The staff is friendly and attended to our every need. The beach cabanas were the highlight of our stay, with incredible service in an ideal beach location. Gustinos Italian restaurant was incredible. Quality Italian food with a friendly, attentive staff. My wife and I had thought of visiting a different country for our next vacation, but JW Marriott is tempting us to spend our next trip back in Cancun!
Stayed 4 nights in Jan 2024

10/10 Excellent

Julie, Norfolk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff we encountered professional, friendly and helpful.
Stayed 5 nights in Jan 2024

10/10 Excellent

Elliot

Stayed 4 nights in Jan 2024

8/10 Good

brett

Stayed 6 nights in Jan 2024

2/10 Terrible

Jacquie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
I booked an ocean view room and they put me down on floor 1 under the lobby!! The bed my friend stayed in had bodily fluid stains and blood stains on it. The hotel did nothing about that. The food was horrible!! There were no chairs to get at pool or beach by 8am!! People put there towels down in the morning and never showed back up for the chairs. Horrible weekend getaway
Stayed 3 nights in Jan 2024

10/10 Excellent

Jawaad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities
Stayed 5 nights in Jan 2024