"Everything was wonderful , love this place and the location is walking distance to most attraction " More
Beachside getaway
Within a 10-minute walk of this Zona Hotelera property, you'll find Cancun Interactive Aquarium and La Isla Shopping Mall. Aquaworld and Chac Mool Beach are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 8 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 7 outdoor pools and free perks like full breakfast and valet parking.
Free WiFi, iPod docks
The 371 soundproofed guestrooms offer free WiFi and iPod docks. Other amenities include balconies, sitting areas, and Smart TVs with satellite channels.
Jul 13, 2020 by Alfredo Santamaria,
Thank you very much for your kind preference. Your contribution is valuable to us. We hope to see you soon, Regards,
Mar 23, 2020 by Alfredo Santamaria,
Thank you very much for your kind preference. Your contribution is valuable to us. We hope to see you soon, Regards,
Feb 14, 2020 by Alfredo Santamaría
Thank you for allowing us to making you feel welcomed and have made your trip extra special. It will be an honor welcoming you once again. Warm greetings, Alfredo Santamaría General Manager
Feb 14, 2020 by Alfredo Santamaría
Knowing that we have achieved the goal of creating an unforgettable stay for you, fills us with pride and satisfaction. We will be waiting for your upcoming return. Warm greetings, Alfredo Santamaría General Manager
Feb 14, 2020 by Alfredo Santamaría
I truly appreciate you taking the time to give us such a dazzling review regarding your experience. Knowing that you found our service and Staff to be the highlight of your visit and also the attention to detail, warms my heart. Please do not hesitate to contact us for assistance you may need. Warm Greetings Alfredo Santamaría General Manager
Dec 12, 2019 by Alfredo Santamaría
It is a pleasure for me to know that your experience at Live Aqua Cancun exceeded your expectations; our number one priority is to make every guest experience exceptional and unique as it can be, thank you for letting us know how memorable and special your stay was with us. We are looking forward to welcome you back in the not too distant future. Warm Greetings, Alfredo Santamaría General Manager
Nov 20, 2019 by Alfredo Santamaria
Thank you very much for your comments regarding your recent stay. I am pleased to know you enjoyed all aspects of our Resort, especially the Spa. We are looking forward to the opportunity to welcome you back. Do not hesitate to contact us for any pre-arrival arrangements. In Laa'kech, Alfredo Santamaria General Manager
Nov 11, 2019 by Alfredo Santamaria,
Thank you for your preference! It was a pleasure to have been your hosts. Best Regards,
Nov 20, 2019 by Alfredo Santamaria
Thank you very much for your kind comments regarding the service about our staff. We are very proud of them and they are very our first presentation. Thanks again, hopefully we can see you again in the near future. Alfredo Santamaria General Director
Oct 31, 2019 by Alfredo Santamaría
Thank you for your comments! We are always giving our best, and I am sure that Alejandra, David, Yerania, Fernando, Donnie, and Guillermo will appreciate your kind words about their job. Alfredo Santamaría General Director
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Live Aqua Beach Resort Cancún - All Inclusive - Adults Only you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a health club, a steam room, and a garden. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only offers 371 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch Smart televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests are served free full breakfast daily from 6:00 AM to 11:00 AM.
SIE7E - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner.
AZUR - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
MB - This fine-dining restaurant serves dinner only. Open daily.
INLAAKECH - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Varenna - This bistro specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
7 outdoor swimming pools are on site along with a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The property is a member of Preferred Hotels & Resorts.