With a stay at this Zona Hotelera property, you'll be well placed to visit La Isla Shopping Mall and Costa Occidental de Isla Mujeres National Park, both within half a mile (1 km). Chac Mool Beach and Aquaworld are also within 3 miles (5 km).
This all-inclusive property features a full-service spa, a nightclub, and 8 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 7 outdoor pools and perks like free valet parking and free WiFi.
Free WiFi, iPod docks
The 371 soundproofed guestrooms offer free WiFi and iPod docks. Other amenities include balconies, sitting areas, and Smart TVs with satellite channels.
May 9, 2022 by Alfredo Santamaria
Thank you so much for sharing your comments on your recent stay at Live Aqua Cancun. I am happy to read that your overall experience was enjoyable, it is wonderful to read that we managed to exceed the expectations you arrived with. Thank you as well for sharing your suggestions we will be sure to take them into account in order to maintain our guests completely satisfied every time they decide to visit. We hope to see you again in the near future. Sincerely, Alfredo Santamaría General Manager.
Mar 29, 2022 by Alfredo Santamaria
Dear Erica, thank you so much for your preference! I really appreciate all your comments in your review regarding our food quality, services and our magnificent staff. Of course I will take your feedback, which is very important for me and for all the staff at Live Aqua Cancun. Once again, I remain at your service,
Sep 21, 2021 by Alfredo Santamaria,
Dear Sergio, thank you very much for taking the time to share your experience; it’s a privilege to know that Live Aqua did more than live up to your expectations. We would love to welcome you back in the future!
Aug 20, 2021 by Alfredo Santamaria,
Thank you! I appreciate your valuable review of our hotel and your comments from your recent stay with us. It is a pleasure for me to know that your experience at Live Aqua Cancun exceeded your expectation. It will be an honor to have you as our guest again, In laa'kech!
Jul 27, 2021 by Alfredo Santamaria,
Thank you so much for your preference! We look forward to seeing you soon,
Jun 23, 2021 by Alfredo Santamaria,
Thank you so much for your preference! We look forward to seeing you in the near future, In laa'kech!
Apr 22, 2021 by Alfredo Santamaria,
Thank you for your preference! It was a pleasure to have been your hosts. Best Regards,
Apr 8, 2021 by Alfredo Santamaria,
Thank you so much for your preference and for your loyalty! See you on your next time!
Apr 22, 2021 by Alfredo Santamaria,
Thank you for taking the time to review your excellent experience. We do hope to have the privilege to host you once again in the near future. Regards,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Live Aqua Beach Resort Cancún - All Inclusive - Adults Only you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a health club, a steam room, and a garden. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only offers 371 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch Smart televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
SIE7E - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner.
AZUR - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
MB - This fine-dining restaurant serves dinner only. Open daily.
Varenna - This bistro specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
7 outdoor swimming pools are on site along with a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.