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Marriott Cancun Resort

4.5-star property
Boulevard Kukulcan, Retorno Chac L-41, Cancun, QROO 1-855-201-7819
4.3 out of 5
Excellent!
See all 26 travelocity Reviews

"The property is very beautiful, the staff courteous and friendly. " More

By a verified traveler on Fri 16 Sep 2022

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Hotel Description

4.5-star luxury resort near Delfines Beach, connected to the convention center

Beachside getaway

Your stay at this Zona Hotelera resort places you within 3 miles (5 km) of Delfines Beach and La Isla Shopping Mall. Hotel Zone Beaches and Ballenas Beach are also within half a mile (1 km).

Luxury amenities

A full-service spa, 8 restaurants, and an outdoor pool are all featured at this luxury resort. There's fun for all ages with a children's club and a children's pool, and in-room childcare is an added bonus. Relax with a drink at one of the 4 bars/lounges and enjoy perks like free valet parking.

Room, 2 Double Beds, Balcony, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$314* Per night/room Mar 11 - Mar 12

Presidential Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Balcony, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marriott Cancun Resort ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marriott Cancun Resort

Everyone (7) Couples (10) Family (11)
2 out of 5
The lobby Forgot a speaker by the pool and never found it, hope people be honest. Pretty sure the people that works there got it. Will try no to go back to this place. Still hope at the JW.

Posted by on Jan 22, 2023

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5 out of 5
The property is very beautiful, the staff courteous and friendly.

Posted by on Sep 16, 2022

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5 out of 5

Posted by on Jul 6, 2022

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4 out of 5
The Marriott Resort

Posted by on Jun 13, 2022

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5 out of 5
We have stayed here twice and will be returning again next year. The facility is beautiful, clean, and staff are so friendly.

Posted by on May 14, 2022

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5 out of 5
Everything was great. It was very clean. Room was as advertised. Staff was second to none. Great place.

Posted by on Mar 30, 2022

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5 out of 5

Posted by , from Yonkers on Mar 30, 2022

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4 out of 5
the breakfast buffet was the best part of the stay. staff was very polite ,attentive ,nalways at the ready for what ever u nrrded

Posted by on Dec 19, 2021

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5 out of 5
Gorgeous property and beautiful beach!

Posted by on Nov 29, 2021

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5 out of 5
Beautiful property,beach was awesome!!! Seaweed this time of year was the only drawback, but very manageable! We’ll be back !

Posted by on Aug 7, 2021

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About the Marriott Cancun Resort

Location Boulevard Kukulcan, Retorno Chac L-41, Cancun, QROO 77500

Renovations + Closures

This property will be closed from March 13 2023 to February 1 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

All-inclusive Details

  • Spa/beauty facilities and services not included
  • Minibar not included

Property Features

Marriott Cancun Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. You'll find a business center on site. A children's pool, a spa tub, and a sauna are also featured at the luxury Marriott Cancun Resort. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Cancun resort.

  • 450 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 4 bars or lounges
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Marriott Cancun Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

La Capilla - This steakhouse specializes in Argentinean cuisine and serves dinner only.

Champions - This sports bar serves lunch, dinner, and light fare. Open daily.

Mikado Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Sasi Thai - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.

Las Ventanas - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

CasaMagna Marriott Cancun has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 16 years old are not allowed in the spa.

  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.7 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun CasaMagna
  • Cancun Marriott Resort
  • CasaMagna Marriott
  • CasaMagna Marriott Resort
  • Marriott Cancun
  • Marriott CasaMagna
  • Marriott CasaMagna Cancun
  • Marriott CasaMagna Cancun Resort
  • Marriott CasaMagna Resort
  • Marriott CasaMagna Resort Cancun
  • Marriott Casamagna Cancun Hotel Cancun
  • Marriott Cancun Resort Resort
  • Marriott Cancun Resort Cancun
  • Marriott Cancun Resort Resort Cancun
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.