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Now Emerald Cancun - All Inclusive

4.0 star property
4-star beachfront resort near Delfines Beach

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Photo gallery for Now Emerald Cancun - All Inclusive

Outdoor wedding area
Deluxe Partial Ocean View Double | View from room
View from room
Restaurant
Reception
Reviews
7.0

Good

Popular amenities

  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500
  • Popular LocationEl Rey Ruins8 min walk
  • Popular LocationIberostar Cancun Golf Course8 min walk
  • Popular LocationDelfines Beach10 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)13 min drive

Room options

Preferred Club Honeymoon Suite

  • 794 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe King

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

Run of the House

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Garden View King

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Garden View Double

  • 415 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Garden View With Patio Double

  • 415 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View King

  • 415 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Balcony King

  • 415 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View King

  • 415 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Double

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium Plunge Pool King

  • 638 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View Double

  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Sunset Lagoon View Double

  • 420 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium with Hot Tub King

  • 638 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Sunset Lagoon View Balcony King

  • 415 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Preferred Club Sunset With Hot Tub King

  • 638 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera resort, you'll find El Rey Ruins and Iberostar Cancun Golf Course. Also, Delfines Beach is within half a mile (1 km) and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within 2 miles (3 km).

What's nearby

  • El Rey Ruins - 8 min walk
  • Iberostar Cancun Golf Course - 8 min walk
  • Delfines Beach - 10 min walk
  • Ventura Park Cancun - 7 min drive
  • La Isla Shopping Mall - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • Km 19.5 - 1 min drive
  • Restaurant las Fuentes - 6 min walk
  • Sun Palace - 14 min walk
  • Zai - 3 min walk
  • Spice - 1 min walk

About this property

Now Emerald Cancun - All Inclusive

4-star beachfront resort near Delfines Beach
Now Emerald Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Now Emerald Cancun - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and 2 meeting rooms. A children's pool, spa services, and a terrace are also featured at the family-friendly Now Emerald Cancun - All Inclusive. Free self parking and valet parking are available.

This 4-star Cancun resort is smoke free.

  • 427 guestrooms or units
  • 7 dining venues
  • 7 bars or lounges
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Now Emerald Cancun - All Inclusive offers 427 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LED televisions are featured in guestrooms.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Emerald Cancun
Now Emerald Cancun Inclusive
Now Emerald Cancun All Inclusive
Now Emerald Cancun - All Inclusive Resort

Frequently asked questions

How close is Now Emerald Cancun - All Inclusive to the airport?

Now Emerald Cancun - All Inclusive is 8.4 mi (13-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Now Emerald Cancun - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Now Emerald Cancun - All Inclusive.

How close is Now Emerald Cancun - All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Now Emerald Cancun - All Inclusive offer free breakfast?

Now Emerald Cancun - All Inclusive does not offer free breakfast.

Is there a casino at Now Emerald Cancun - All Inclusive?

No, there is no casino at this resort, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (21-min drive) are nearby.

What time is check-in at Now Emerald Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Now Emerald Cancun - All Inclusive?

This resort offers free self parking and valet parking.

Does Now Emerald Cancun - All Inclusive have a pool?

Now Emerald Cancun - All Inclusive features 3 outdoor pools and a children's pool. Pool access starts at 8:00 AM.

Does Now Emerald Cancun - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Now Emerald Cancun - All Inclusive have a spa?

This resort has a spa, which features body wraps, reflexology, and facials.

How close is Now Emerald Cancun - All Inclusive to downtown Cancun?

Now Emerald Cancun - All Inclusive is 3.2 mi away from Avenida Kukulkan.

Now Emerald Cancun - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 212 out of 647 reviews" "
Rating 8 - Good. 146 out of 647 reviews" "
Rating 6 - Okay. 119 out of 647 reviews" "
Rating 4 - Poor. 70 out of 647 reviews" "
Rating 2 - Terrible. 100 out of 647 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janille Xyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Leslie

Stayed 4 nights in Aug 2023

6/10 Okay

Cruz

Liked: Cleanliness
Disliked: Staff & service
The check in is my only complaint. Check in was at 3pm. I waited in line exhausted to finally get room keys at 5pm
Stayed 4 nights in Jul 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the layout and all the restaurants But was not allowed access on days reserved for preferred guest. (ALL inclusive)
Stayed 7 nights in Jul 2023

4/10 Poor

Ervin Mauricio

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were there 3 days before they closed down for renovations but it was not posted anywhere. Wouldn’t have gone if I knew. Resort looked abandoned. Property definitely needs updating
Stayed 2 nights in Jul 2023

2/10 Terrible

Juan Carlos

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
They said they were going to remold they weren’t fixing anything. They water from tub took like 20 minutes to go down sink faucets were broken. We had to called everyday for them to come clean the room and get new towel and take the used ones out. Housekeeping was horrible
Stayed 4 nights in Jul 2023

2/10 Terrible

Akhil

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The food is not good
Stayed 3 nights in Jul 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Been here twice and loved it both times, sad that they are closing
Stayed 3 nights in Jul 2023

8/10 Good

Caridad

The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.
Stayed 2 nights in Jul 2023

2/10 Terrible

Mauricio

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse hotel th
Stayed 5 nights in Jul 2023