Paradisus Cancún – All Inclusive

4.5 star property
4.5-star beachfront property near Museo Maya Trailhead

Choose dates to view prices

Photo gallery for Paradisus Cancún – All Inclusive

4 outdoor pools, cabanas (surcharge), pool umbrellas
4 outdoor pools, cabanas (surcharge), pool umbrellas
Junior Suite Ocean View | Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Reviews
8.2

Very good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Popular LocationLa Isla Shopping Mall4 min drive
  • Popular LocationCancun Interactive Aquarium4 min drive
  • Popular LocationEl Rey Ruins5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Room options

The Reserve Adults Only Junior Suite - Lagoon View

  • 474 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior suite - Lagoon View

  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Premium Junior Suite Lagoon View

  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Two Bedrooms Master Suite

  • 1097 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed

Premium Master Suite Lagoon View

  • 656 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Premium Suite Lagoon View

  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Luxury Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Junior Suite Nikte Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Master Suite - Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Master Suite Nikte Ocean View

  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite - Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Master Suite - Lagoon View

  • 645 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite - Ocean View

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Reserve Adults Only Suite - Lagoon View

  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Museo Maya Trailhead and Luxury Avenue Shopping Mall. El Rey Ruins and La Isla Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Aquaworld - 5 min walk
  • Iberostar Cancun Golf Course - 3 min drive
  • La Isla Shopping Mall - 4 min drive
  • Cancun Interactive Aquarium - 4 min drive
  • El Rey Ruins - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • Tatish Restaurant - 11 min walk
  • Chambao - 8 min walk
  • Rosa Negra - Cancún - 5 min walk
  • Coyote Loco - 11 min walk
  • Fred's House - 9 min walk

About this property

Paradisus Cancún – All Inclusive

4.5-star beachfront property near Museo Maya Trailhead
Paradisus Cancún – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Paradisus Cancún – All Inclusive, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a health club, and a sauna are also featured at the luxury Paradisus Cancún – All Inclusive. Free self parking is available.

This 4.5-star Cancun property is smoke free.

  • 658 guestrooms or units
  • 7 levels
  • 5 buildings
  • 9 dining venues
  • 7 bars or lounges
  • Meeting rooms
  • Built in 1990
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus Cancún – All Inclusive offers 658 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 50-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Frequently asked questions

How close is Paradisus Cancún – All Inclusive to the airport?

Paradisus Cancún – All Inclusive is 11.1 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Paradisus Cancún – All Inclusive?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on May 17, 2024 start from $377.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Paradisus Cancún – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Paradisus Cancún – All Inclusive.

How close is Paradisus Cancún – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Paradisus Cancún – All Inclusive offer free breakfast?

Paradisus Cancún – All Inclusive does not offer free breakfast.

Is there a casino at Paradisus Cancún – All Inclusive?

No, there is no casino at this property, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are nearby.

What time is check-in at Paradisus Cancún – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Paradisus Cancún – All Inclusive?

This property offers free self parking.

Does Paradisus Cancún – All Inclusive have a pool?

Paradisus Cancún – All Inclusive features 4 outdoor pools and a children's pool.

Does Paradisus Cancún – All Inclusive have a restaurant?

There are 9 onsite restaurants, offering options like international cuisine, pool views, and al fresco dining.

Does Paradisus Cancún – All Inclusive have a spa?

Pamper yourself with a day at YHI Spa, where you can enjoy body scrubs, body treatments, and aromatherapy.

How close is Paradisus Cancún – All Inclusive to downtown Cancun?

Paradisus Cancún – All Inclusive is 1.1 mi away from Avenida Kukulkan.

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1364 out of 2576 reviews" "
Rating 8 - Good. 514 out of 2576 reviews" "
Rating 6 - Okay. 319 out of 2576 reviews" "
Rating 4 - Poor. 172 out of 2576 reviews" "
Rating 2 - Terrible. 207 out of 2576 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
We typically love the Paradisus brand but have always stayed in the Reserve section. Now, with kids, we booked a regular room and it was disappointing. Midway through our trip, we were given a new room for reasons out of our control and it was much better and more comfortable. It really depends on what tower and room you are given. Our experience in Tower 2 wasn’t great but the rest of the resort is beautiful and the staff is amazing.

2/10 Terrible

Chadi

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The all inclusive was limited in the verity of food they offered, and were constantly running out, the staff greeted you then forgot about you. Not enough towels for the pools
Stayed 5 nights in Mar 2024

8/10 Good

Michael Paul

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Arleen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Feb 2024

6/10 Okay

Mine

Traveled with group
Liked: Cleanliness, staff & service
Only best thing about this hotel is their friendly staff. Buffet manager and staff was all amazing also Spa personal Alfie was was beyond amazing!
Stayed 3 nights in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

2/10 Terrible

Venetsiya

Traveled with partner
Disliked: Staff & service, amenities
The vibe in the resort is not welcoming ; the servers are always expecting gratuity , even if it’s not busy if you don’t tip you will wait for a long time. The rooms are outdated and the mattress and pillow very hard and uncomfortable. The stake house is not included in the dining options, only if you pay $$$ and reserve in advance! The Mexican restaurant was terrible and the service as well. Check out is at 12:30pm we left the room at 1pm and got charged $100 USD for late check out , which is no where in their policy! Overall I wouldn’t recommend and will not return there! The only thing I like is the plants in the interior balconies, but not worth it!
Stayed 4 nights in Jan 2024

8/10 Good

david

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

6/10 Okay

Adam Guy

Disliked: Staff & service, amenities, property conditions & facilities
Old, outdated property.
Stayed 5 nights in Dec 2023